Crowne Plaza Liverpool City Centre, an IHG Hotel
Hotel in Liverpool
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
This 4-star hotel has views of the Royal Liver Building and the River Mersey. It offers free Wi-Fi, a 18-metre indoor pool and air-conditioned rooms with satellite TVs.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Liverpool
Nearby attractions
Available Rooms
One-Bedroom Suite with Building View
1 King • 527 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Queen Room
1 Queen • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room with Two Double Beds
2 Double • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Premium King Room with River View - Lounge Access
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Queen Room with Waterfront View
1 Queen • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Perfect location, spotlessly clean, polite very helpful staff
Nothing
8.0 / 10.0
Close to city attractions. The pool is amazing. Our room size is great and the hotel is clean.
The sink is blocked and 2 of the staff is not very friendly.
10.0 / 10.0
Exceptional room quality and clean and fresh
Nothing, everything good
10.0 / 10.0
Convenient and beautiful location. Lovely staff. Great breakfast. Nice and clean.
Parking is expensive and should be free for guests, not just substituted.
5.0 / 10.0
Great location, good to have secure parking although spaces are on the small size. Swimming pool a bonus.
We were given a very small room, having stayed numerous times before, we realised this room was not typical. You could only access the double bed from one side!
Phoned reception and immediately was offered a “standard room” which was as expected. My point being why offer a double room that clearly isn’t? We had to ask for extra coffee having had one each! I know margins are tight, but this is not a budget hotel.
To me standards aren’t what they once were
8.0 / 10.0
So close to the centre
Nothing
10.0 / 10.0
Very nice
Nothing not to like very good ?
7.0 / 10.0
Location, staff (90%), room (70%)
1 member of staff, room was tired
10.0 / 10.0
The Crowne plaza location was perfect. The parking was great and the staff were very friendly and extremely helpful.
10.0 / 10.0
We come here 3 or 4 times a year, by the water, close to museums and shops. An accessible swimming pool. Clean rooms, great food, great staff .
Nothing!
9.0 / 10.0
Lovely fresh breakfast. Was offered gluten free options and advice too.
7.0 / 10.0
The reception looked really nice and the staff were lovely, couldn't fault the staff.
For the price I expected more from the room. Tea coffee was very limited.
The bathroom was very tired, mastic round the tap, stained bath and the back of the bathroom door looked like someone had taken a saw to it. Just not what I expected for the price and the hotel name.
On the plus side the room smelt really nice.
9.0 / 10.0
Posizione centralissima.Trasporti a portata di mano.Personale cordiale e professionale. Buon ristorante
Mancavano le ciabatte !!!!
8.0 / 10.0
The staff, as ever, are brilliant. They still have Frank, the concierge. Not many hotels have that now.
There's a nice vibe to the place, it's welcoming, kind of homely. And you can see the two Liver Birds through the glass atrium roof.
Certain details, like at breakfast, the sausages were hard, dry and inedable. The bagel was stale. Some of the apples were wrinkled and far from fresh. There was a very dark/black banana sitting atop the fruit bowl which should have been thrown out days ago.
So I ate a lot of bacon that morning which was nice bacon.
Seems a false economy, keeping out of date stale produce in the hope that someone will eat it. Easy to fix, don't allow out of date produce and get someone to do something about it, there's enough staff there.
I'd go back again though.
9.0 / 10.0
Rooms nice and neat, the staff very friendly, room temperature was a bit of an issue but was fixed promptly
N?a
10.0 / 10.0
Perfect location for the cruise terminal. Staff are always so nice and friendly in Liverpool Crowne Plaza. Breakfast was lovely and plenty of choice.
Nothing
9.0 / 10.0
Excellent breakfast, brilliant location for seeing the various sights. We abandoned our car in your car park for most of our stay as the City Centre, museums, restaurants etc were all accessible on foot
This is not a grumble but we could not get BBC1 on our TV and asked at reception to be told that the Tv system was old. We do like to catch up with the news and in most hotels in which we stay there is a good mix of channels including BBC.
That said we were there to see Liverpool and therefore the above was not a problem but I can imagine some who watch more TV being unhappy about the old TV system.
10.0 / 10.0
Great location and very friendly staff. John, the doorman, was very helpful and approachable.
Nothing that I can say.
9.0 / 10.0
Just lovely. Perfect location. Quiet
NA
10.0 / 10.0
Everything
No showers with low entry instead of bath
10.0 / 10.0
Friendly and.efficient staff
Nothing
8.0 / 10.0
Friendly staff
Prices of food and drink
8.0 / 10.0
Breakfast v gud, staff only ok at reception desk. Didn't seem to know much about area and some wasn't that friendly to approach.
10.0 / 10.0
Staff were super friendly and kind.
N/A
10.0 / 10.0
Food was excellent views were amazing and the staff were helpfull and happy
Nothing to dislike everything was perfect
8.0 / 10.0
The little things like bottled water, tea coffee/biscuits/and robes in the room make a difference
The bed was close to the wall and I had no side table.
9.0 / 10.0
Great location, really good size rooms & excellent facilities.
For some odd reason, tv would only show BBC channels, which was a bit crap. I did ask the concierge but was told that was all the tv’s would show 🤷🏼♂️
7.0 / 10.0
The location was great. The staff were friendly and very helpful. The hotel was nice and the room was nice.
At breakfast the croissants and pastries were stale. The bathroom door didn’t shut properly.
7.0 / 10.0
Hotel lovely clean, great location, comfy bed with lovely fluffy pillows
Poor shower, no room fridge, sons girlfiend phoned hotel prior to our visit tp pay for a bottle of wine or fizz n card to be in our room on arrival as we were visiting liverpool for special occasion we got t card but no bottle i mentioned it at reception n on return to our room later still nothing dissapointing staff never even came back to me with explanation!
10.0 / 10.0
Booked for one night for a concert at Anfield with the guarantee of a car park space a big attraction. This meant on arrival we did not need to find a safe NCP which was great. Arrived early but Leah on reception was brilliant, managed to check us in early and also gave advice re Taxi and timings for later. A real credit to the IHG Team and customer service and a smile are so great to see. Lunch was also very good and all staff worked hard and were attentive and same for Breakfast. So, with limited time at the Hotel, every interaction was class. Thank you
Nothing to report, all good.
10.0 / 10.0
Location and the swimming pool. Extremely friendly staff.
10.0 / 10.0
Everything.
Nothing
9.0 / 10.0
Comfortable room, easy check in, great pool and gym facilities, excellent breakfast. Great location to walk around the city.
Everything was great.
8.0 / 10.0
Everything
Nothing I didn't like
10.0 / 10.0
Excellent location, right next to the Liver building and a fantastic base for exploring the city. Also parking was very useful and all in all a reasonable price.
Nothing really to dislike.
9.0 / 10.0
Friendly staff Clean rooms and hotel reception
8.0 / 10.0
Great location 5 minute walk from Royal Albert merseyside restaurants and 10 min walk from shopping center and town center, in quieter area with two bars/restarants by the water. Club Room provided happy hour 5-7, food ok but not great.
Bed was a little soft. Room very warm.
10.0 / 10.0
El personal es excelente el señor que te recibe un placer, John nos asesoro en todo momento igual que la recepcionista. Un hotel grande pero muy familiar y comodo.
6.0 / 10.0
Snídaně dobrá, ale v prostorách kde byla podávána byla zima
Malé postele, chybějící nebo nefunkční odvětrání koupelny, nefungující USB zásuvky na pokoji u postele. Noční stolek jen na jedné straně postele, na pokoji nebyl minibar ani lednička, bazén pro děti jen do 19:00 bezu informace předem
9.0 / 10.0
Everything about the hotel was excellent.
I booked through Booking.com and wasn`t able to pre book breakfast, which I wanted to do, As a result I had to book breakfast on arrival.
FAQs
How much does this hotel cost compared to others in Liverpool?
The average price for a rental in Liverpool is $161 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Liverpool City Centre, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Liverpool City Centre, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Liverpool City Centre, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Liverpool City Centre, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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