DoubleTree by Hilton San Juan

4.3 / 5.0

Excellent(390 Ratings)

Resort in San Juan

4-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Offering state-of-the-art amenities, delicious on-site dining options and spacious accommodations, this San Juan hotel is only a short distance from area attractions, including casinos and beaches.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

40.6 mi

Las Pailas

37.4 mi

Balneario El Escambrón

3.2 mi

Luis Muñoz Marín Park

4.9 mi

Available Rooms

King Room with Balcony and Garden View

1 King • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Garden View

1 King • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room

1 Queen • 161 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room with Extra Double Bed

1 Queen • 161 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Queen Room with Extra Double Bed and Garden View

1 Queen • 161 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

DoubleTree by Hilton San Juan

$$$$

4.3 / 5.0

Excellent(390 Ratings)

Resort in San Juan

4-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Offering state-of-the-art amenities, delicious on-site dining options and spacious accommodations, this San Juan hotel is only a short distance from area attractions, including casinos and beaches.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

40.6 mi

Las Pailas

37.4 mi

Balneario El Escambrón

3.2 mi

Luis Muñoz Marín Park

4.9 mi

Available Rooms

King Room with Balcony and Garden View

1 King • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Garden View

1 King • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room

1 Queen • 161 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room with Extra Double Bed

1 Queen • 161 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Queen Room with Extra Double Bed and Garden View

1 Queen • 161 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(390 Ratings)

100% verified reviews

5.0 / 5.0

Oct 2024

Me encantó alojarme allá

Excelente ubicación, buen trato y atención del personal

5.0 / 5.0

Jul 2024

Relaxing

Good

All good

5.0 / 5.0

Apr 2024

Excellent

Staff was very helpful and nice. Room spacious, different breakfast options available and delicious.

Maybe in a place less busy, but excellent experience overall.

5.0 / 5.0

Apr 2024

Amazing

Omg Laura, Marisol, and Jetziel were amazing in their stafff. I don’t have enough words to say thank you to them, they need be recognized for that great customer service always on point.

4.0 / 5.0

Mar 2024

The hotel was in a great location from the cruise port. We didn’t realize there was a festival during that time so the p

The property was very clean with a great view of the pool. We loved the terrace that opened out from our room so we could just walk out to the pool. The included breakfast was very good and included a good variety of items.

5.0 / 5.0

Jan 2024

Excelente instalación y ubicación

Todo muy bueno

Que no ayudarán con las maletas

1.0 / 5.0

Jan 2024

Service so bad we cancelled a second stay we had already booked

The location was near Viejo San Juan.

The staff were as uncooperative as they come and when we tried to get some help regarding our rooms they even side-eyed us. They were sassy and confrontational all around. We ordered an extra bed for one room and when they brought the inflatable bed they didn't even bother making it. The service was so bad we cancelled our second stay at the hotel, which we had planned to go to on our way back to the Airport. The rooms are tiny and not worth what you're paying for either.

4.0 / 5.0

Sep 2023

Very good

Quiet clean room with a comfortable bed. Great front desk staff and concierge desk.

5.0 / 5.0

Sep 2023

Stay was wonderful! Thanks to all the Hotel.

Breakfast very good, with varied foods, choice of hot and cold dishes. several drinks. The location of the place for breakfast was very good, on the first floor of the hotel. All hotel staff are wonderful. Everyone is helpful, smiling, polite, kind, I'm from Brazil, and they help me a lot with the language. Congratulations to the entire team at the Hotel, I will return to Puerto Rico and will definitely stay at the Hotel again.

I didn't use the beach service one day, and I was charged a daily fee for this convenience, I think it would be interesting to charge only those who use the service.

4.0 / 5.0

Aug 2023

Nice experience

I liked the cleanliness of the room, and the fact that there was a shower instead of a bathtub. The bed was very comfortable.

The breakfast is a bit pricey and I called asking for two bottles of water (service that was offered in my check-in), but no one got them to me.

0.5 / 5.0

Aug 2023

Poor cleanliness and I was charged a daily “resort fee” for a hotel that’s far from a resort.

The location.

Very poor cleanliness. I had to change rooms as soon as I arrived, because there was hair all over the floor and on the furniture. Then they moved me to another room which had a leaking shower, hair in the shower stall, residue soap on the soap dish, a bed that was sunken in on the side nearest the night stand and housekeeping failed to get all of the garbage out of the garbage can when they came into the room to clean it. at that point, I would have switched hotels, but the nightly rate for a lot of the rooms in the same area had increased and it would have cut my budget for excursions.

5.0 / 5.0

Aug 2023

Exceptional

The staff was amazing, the hotel was clean and the location was great. A lot of nice places within walking distance. They also provided transportation to the beach.

Nothing negative to say.

3.5 / 5.0

Aug 2023

Good

To expensive for the a very small room

0.5 / 5.0

Aug 2023

I would like a refund

I am looking for an attorney who can assist me with filing a lawsuit against Doubletree by Hilton Hotels (San Juan, Puerto Rico). My husband and I recently returned back from our vacation in Puerto Rico on Sunday, Aug 13th. I paid in advance through Booking.com for our stay there from Aug 7-13th. When my husband and I arrived at the hotel, we went out for the night to go to some local bars walking distance from the hotel. When we returned, we had both been drinking and return to our room. Because I was a bit more intoxicated, I stayed in bed for the night and my husband went downstairs to the lobby area. Approximately 1:30am, my husband came in the room stating that I should get up and get dress, we were being asked to vacate the premises. Because I was still inebriated, I was struggling to get my clothes on when two officers appeared in our room to escort us off the property. I asked what was going on and why did we have to leave, then this hotel staff started saying that she could not get into the details and that we have to leave immediately. They persisted to exit us out the hotel in the middle of the night in a foreign country with no place to go.

5.0 / 5.0

Aug 2023

Exceptional

The pool

4.5 / 5.0

Jul 2023

Nice pool area and convenient location!

Location was convenient to restaurants shops and a service to beach club

5.0 / 5.0

Jun 2023

wonderful

clean, location and staff

beautiful

5.0 / 5.0

May 2023

Exceptional

Excellent

5.0 / 5.0

May 2023

Amazing

We didn't eat at the hotel. They need to reward employees for the Amazing customer service.

All was wonderful.

5.0 / 5.0

Mar 2023

Exceptional

I did not get offered the famous doubletree cookie at all during my stay.

4.5 / 5.0

Feb 2023

Great place to Vacay in PR

Our room had a walk out balcony to the pool area. it was very nice

the food was nasty

4.0 / 5.0

Feb 2023

we got very sick and the staff took very good care of us

the people

FAQs

How much does this resort cost compared to others in San Juan?

The average price for a rental in San Juan is $326 per night. This rental is $138 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at DoubleTree by Hilton San Juan. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at DoubleTree by Hilton San Juan. Enjoy the water!

Is DoubleTree by Hilton San Juan pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton San Juan?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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DoubleTree by Hilton San Juan

Resort in San Juan

Reasons to book

About this resort

Amenities

Map of San Juan

Nearby attractions

Available Rooms

King Room with Balcony and Garden View

King Room with Garden View

Queen Room

Queen Room with Extra Double Bed

Queen Room with Extra Double Bed and Garden View

DoubleTree by Hilton San Juan

Resort in San Juan

Reasons to book

About this resort

Amenities

Map of San Juan

Nearby attractions

Available Rooms

King Room with Balcony and Garden View

King Room with Garden View

Queen Room

Queen Room with Extra Double Bed

Queen Room with Extra Double Bed and Garden View

Ratings and reviews

FAQs

How much does this resort cost compared to others in San Juan?

Is parking included with this resort?

Is there a pool at this resort?

Is DoubleTree by Hilton San Juan pet friendly?

What amenities are available at DoubleTree by Hilton San Juan?

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