The Exchange Sacramento, Curio Collection By Hilton

4.3 / 5.0

Excellent(517 Ratings)

Hotel in Sacramento, CA

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Attractively situated in Sacramento, The Exchange Sacramento, Curio Collection By Hilton features air-conditioned rooms, a fitness centre, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Sacramento, CA

Nearby attractions

Old Sacramento Waterfront

0.3 mi

California State Railroad Museum

0.4 mi

Crocker Art Museum

0.7 mi

California State Capitol Museum

1 mi

Available Rooms

King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room - Hearing Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with Sofa Bed

1 King • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

The Exchange Sacramento, Curio Collection By Hilton

$$$$

4.3 / 5.0

Excellent(517 Ratings)

Hotel in Sacramento, CA

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Sacramento, CA

Nearby attractions

Old Sacramento Waterfront

0.3 mi

California State Railroad Museum

0.4 mi

Crocker Art Museum

0.7 mi

California State Capitol Museum

1 mi

Available Rooms

King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room - Hearing Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with Sofa Bed

1 King • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(517 Ratings)

100% verified reviews

2.0 / 5.0

May 2024

my experience did not meet the standards promised during the booking process.

the restaurant and it's staff were very nice

Subject: Formal Complaint Regarding Misrepresentation of Accommodation for Graduation Stay - Reservation Number: 4082638274 Dear Booking.com Customer Service and Property Management, I am writing to express my formal complaint regarding my recent stay at The Exchange Sacramento, Curio Collection by Hilton, booked through Booking.com under reservation number 4082638274. This reservation was intended for my graduation celebration, and unfortunately, the experience did not meet the standards promised during the booking process. Upon making the reservation, I specifically requested a room with a nice view, to which I received assurance that my request would be accommodated. However, upon arrival, I was disappointed to find that the room allocated to me, located on the first floor, offered no view whatsoever. The window was obstructed, providing no opportunity to appreciate the surroundings. Furthermore, the proximity of the room to the street resulted in constant noise pollution, disrupting any chance of tranquility or privacy. This significant discrepancy between the promised amenities and the actual conditions of the accommodation is deeply disappointing and constitutes a breach of trust on the part of both Booking.com and the property. As a customer, I relied on the representations made during the booking process to make an informed decision, only to be met with a situation that fell far short of the advertised standard. Given the importance of this stay for my graduation celebration, the failure to deliver on promised amenities has left me feeling deeply dissatisfied. Therefore, I am requesting the following actions to address this matter: A refund or partial refund for the portion of my stay that did not meet the promised standard. Clarification and rectification of the discrepancies in the booking process to prevent similar issues for future guests.

3.5 / 5.0

May 2024

staff attentive care and greetings compensated for the noisy traffic

confortable pillows and bed with good layout of furniture in room

noise from street traffic; not sure if Mgmt can invest in quadruple-paned windows to reduce traffic noise

4.0 / 5.0

Apr 2024

Schönes Hotel in sehr zentraler Lage - wer ein ruhiges Zimmer sucht ist hier falsch.

Die Lage ist sehr zentral - man kann sowohl Old Sacramento als auch Downtown fussläufig erreichen. Die Betten waren erfreulich gut. Das Hotel befindet sich in einem alten Gebäude und hat daher einen eigenen Charme.

Durch die Einfachverglasung war der Strassenlärm der viel befahrenen Interstate und der Strassen Richtung Downtown auch in der Nacht nicht zu überhören.

0.5 / 5.0

Apr 2024

Bad room worse staff

Location is good

They placed me in a room on the first floor that was like a dungeon with only 2 small windows close to the ceiling. There is no sound proofing and the hotel decides to empty dumpsters at 5am in the morning, so I am awoken to trucks beeping and metal slamming...if you are ever given room 108 request a change immediately. This room should be used for storage . When I mentioned this to staff, they "noted" it on my account and no effort was made to make things right. If you are aware there is loud noise that occurs right outside of a room you rent at least soundproof the room

2.5 / 5.0

Mar 2024

Bon emplacement

L'emplacement à 2 pas du old Sacramento Chambre tres propre, tres bonne literie

Notre chambre etait tres bruyante, fenetres non isolées donnant sur la rue et bruit de l'autoroute La salle de bain etait très jolie mais pas de pression dans la douche

5.0 / 5.0

Feb 2024

When my TV didn't work, they switched me promptly to another room, at no extra charge.

Excellent Location, Staff friendly and helpful.

4.0 / 5.0

Jan 2024

Great stay for basketball fans

Very close to Golden 1 centre, lots of food places and shopping nearby. Friendly staff.

Room was basic

5.0 / 5.0

Dec 2023

Beautiful building, Amazing stay!!

The building was amazing, truly magical. Staff were the best I have ever had the pleasure. My daughter left her IPAD we called right away as we were at the airport and they amazingly found it and mailed it back to us including making sure it was securely safe to keep it from getting broken.

Nothing all was amazing!!!

3.5 / 5.0

Oct 2023

It was nice a normal room, nothing over the top but it was comfortable just way over priced. Welcome to California

Clean comfy

Price ridiculous

5.0 / 5.0

Sep 2023

Cute weekend stay and perfect location

Convenience of having everything walking distance when attending a concert at the Golden One Center.

Thin windows, very loud having room next to the freeway.

5.0 / 5.0

Sep 2023

I love staying at The Exchange whenever I’m in sacramento, the luxe feel, the friendly helpful staff, even the fragranc

I love the decor of the hotel as a whole. From the lobby to the elevators to the hallways to the rooms, everything feels carefully thought of and attended to. Luxurious and fresh. The front desk staff was very accommodating and warm.

I felt a bit worried about parking my car with the valet, they stated that the car would be in a public lot and not a secure garage. But when my car arrived, all was good.

5.0 / 5.0

Aug 2023

Exceptional

All staff members were exceptionally attentive and helpful.

3.5 / 5.0

Aug 2023

Nice and close to events center.

Cool style of hotel

Beware of ground floor rooms that only have windows way up high, as in 10 feet high!

4.0 / 5.0

Aug 2023

Very good

Great location. Comfortable room,. Great restaurant. Nice bayhrooms

Rooms are a little small.

5.0 / 5.0

Jul 2023

We had a lovely time. Will definitely be staying there again.

The historic building was awesome, as was the location.

5.0 / 5.0

Jul 2023

Exceptional

Second time staying at The Exchange and once again outstanding!

4.0 / 5.0

Jul 2023

Expensive, but well located.

The restaurant seemed nice. I liked the proximity to Old Town. I liked being able to take the marble stairs up to my room. The bathroom was large, which I enjoyed.

I did not eat the breakfast since it was an extra cost. I could hear music playing into the night, which I think was coming from the restaurant downstairs. That was unfortunate. A community microwave was on the 3rd floor; that was inconvenient. The elevators were small. The TV services were not included - they required my own password. I wish the hotel provided a streaming service login.

4.5 / 5.0

Jun 2023

very comfortable short stay with friendly staff and nice on site restaurant

well appointed with lovely bathroom products and comfortable beds

cost of parking was high

3.0 / 5.0

Jun 2023

Great location and friendly staff but we expected more for the price

Nice old building with a lot of character. Comfortable bed. Friendly staff, especially the valets. Elevators were fast. Great location very close to Old Sacramento.

The property is showing its age (chunks out of the shower marble, grungy looking shower, paint chips etc). Our room was very damp. I opened a bag of chips and literally an hour later they were no longer crunchy. Rinsed out one of my son’s sleep sacks on the first night and hung it up and by the 4th night it still wasn’t dry. We had requested a crib in our room, which wasn’t there when we arrived and we had to set it up ourselves and no bedding was provided. We both understood that housekeeping was every other day unless we requested it daily but then it turned out it was only upon request. Not sure if we both misunderstood or if we were told the wrong thing upon check in. You have to request it first thing in the morning so we had to wait until the 3rd day, which is a long time when traveling with a toddler! There were only 2 sets of towels in the room for 3 of us (though staff were accommodating when I requested more). No self serve parking. Only $40 per night valet parking. No breakfast included. Overall, for the price, we expected more.

5.0 / 5.0

May 2023

Best place to stay if you have an event at the Golden 1 Arena.

The hotel is so cute and cozy and extremely convenient to walk to the concert that we were attending only step away!

I have nothing that I disliked.

5.0 / 5.0

Apr 2023

Exceptional

Restaurant on site was excellent

5.0 / 5.0

Apr 2023

Fun, eclectic hotel in downtown Sacramento

Fun decor in the lobby, great restaurant, excellent location (close to Golden 1 Center)

Front desk staff weren’t particularly warm or welcoming, which was a bummer. I was also told I could not have a printed out receipt of my stay, which I have never heard of before. Interestingly, they were able to print out a copy of my receipt?!

2.5 / 5.0

Apr 2023

Passable

The location was great for our purposes. The rooms were clean and comfortable. The aesthetic was nice. The restaurant attached (The Willow) had really good food. It was passable for our one-night stay.

Check in took way longer than it should have. They were confused about my booking and it took 15 minutes or so just to get into our rooms. I also requested to have two rooms close together, and they were unable to accommodate my request (we were 4 floors apart). The parking wasn't very clear, so it took a while to park our cars. One of the outlets in our room didn't work and made it inconvenient to charge our phones. Also, the elevators are really small - just a heads up to people who are traveling with a group. A lot of mishaps that were not worth the price in my opinion.

5.0 / 5.0

Apr 2023

Beautiful, Modern Hotel

Beautiful and modern decor. Comfortable and well appointed room. Restaurant and bar onsite and very high quality. Room service was great 👍. The staff were very courteous and helpful. The hotel was within close proximity to entertainment, food, and shopping.

N/A

4.5 / 5.0

Mar 2023

overall good stay, comfortable beds

it is within walking distance to many restaurants and/or shopping

I did not like the fact that the room I had originally booked was not giving to me, and I was swapped to a different room

4.0 / 5.0

Mar 2023

very pleasant

location and nice rooms, charming

noisy outside

5.0 / 5.0

Mar 2023

amazing hotel you have to experience

it’s a cool spot, especially if you’ve never been to Sacramento before.

How close I was to everything

FAQs

How much does this hotel cost compared to others in Sacramento?

The average price for a rental in Sacramento is $243 per night. This rental is $64 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Exchange Sacramento, Curio Collection By Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Exchange Sacramento, Curio Collection By Hilton pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Exchange Sacramento, Curio Collection By Hilton?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Sacramento

Explore all rentals in Sacramento

3.7 / 5.0

Good(210 Ratings)

Courtyard by Marriott Sacramento Midtown

Hotel

in Sacramento

3star

2 queen beds

Pool · Pets allowed · Kitchen or Kitchenette

Are you ready to indulge in a relaxing getaway? Our Hotel in Sacramento has everything you need for a rejuvenating stay. Treat yourself to Courtyard by Marriott Sacramento Midtown's exceptional amenities, such as Air conditioner, Dishwasher and Internet / Wifi.

$$$$

The Exchange Sacramento, Curio Collection By Hilton

Hotel in Sacramento, CA

Reasons to book

About this hotel

Amenities

Map of Sacramento, CA

Nearby attractions

Available Rooms

King Room

Deluxe King Room

King Room - Hearing Access

Queen Room with Two Queen Beds

King Room with Sofa Bed

The Exchange Sacramento, Curio Collection By Hilton

Hotel in Sacramento, CA

Reasons to book

About this hotel

Amenities

Map of Sacramento, CA

Nearby attractions

Available Rooms

King Room

Deluxe King Room

King Room - Hearing Access

Queen Room with Two Queen Beds

King Room with Sofa Bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Sacramento?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Exchange Sacramento, Curio Collection By Hilton pet friendly?

What amenities are available at The Exchange Sacramento, Curio Collection By Hilton?

Explore similar vacation rentals in Sacramento

Sacramento travel inspiration

Related vacation destinations