Shibuya Excel Hotel Tokyu
Hotel in Shibuya
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with 2 restaurants, steps from Shibuya Crossing
This smoke-free hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.
This smoke-free hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.
This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Shibuya
Available Rooms
Excel Semi-Double Non-Smoking, 21 - 24F
1 Single • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Twin Non-Smoking, 7 - 12F
2 Single • 323 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Excel Twin Non-Smoking, 21 - 24F
2 Single • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Double Non-Smoking, 7 - 12F
1 Double • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premier Double Non-Smoking, 14 - 19F
1 King • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
This is our second time staying at the hotel. Superb location and a view of the famed Shibuya Crossing!
2.5
We were thrilled with the room services from housekeeping who saw to every detail of our comfort…
2.5
The staff went above and beyond to help us in Tokyo. They arranged luggage transfer to our next location, helped us with reservations, and made sure we got where we needed to go. Their help made our trip seamless and fun!
2.0
Location is second to non. Everything is just below the hotel from food to 7-11 to transport. Only negative part is the room. Bed abit to hard to my liking and below are too soft. Size is acceptable
2.0
Great location, right next to shibuya crossing and the train station! Considering how close it was to the busy streets, it was very quiet the entire stay. The hotel required a bit of navigating to find initially, but otherwise no complaints. The staff were incredibly friendly and spoke English well. Would definitely stay here again!
2.5
The corner room overlooking the crossing is amazing. A really great hotel.
2.5
Great location , specious rooms at reasonable price
2.5
Amazing location in the heart of shibuya. Being attached to the station was a huge convenience. Was on the 22nd floor and had an amazing view of the shibuya crossing.
2.0
great location for business traveler to get to Shibuya station and across Tokyo, and back to Shibuya restaurants at night.
2.5
The hotel was located in the perfect location in Shibuya, right at Shibuya crossing! That said, I was pleasantly surprised with the size of the room. We were able to open our 3 luggages and still move about the room. I would definitely stay here again when I come back to Tokyo.
1.5
Room was spacious, similar to rooms in US. Plenty of room for 3 of us in 3 person room to spread out our luggage. But room was uncomfortably warm and humid for sleeping, with AC running on high. Front desk was no help. Given this is a 4 star hotel in a major tourist area, the language barrier with staff was surprising-made it difficult to get answers to questions. And service was generally off (like challenging to get more than one bath towel/person).
2.5
Amazing location !
Best service ever !
2.5
Convenient location but hard to find for pickup and dropoff. Pillows and beds were too firm
2.0
Great location with view of Shibuya crossing. Airport shuttle leaves from near to deception (5th floor).
Only surprise was no assistance with (4) cases on arrival or departure. Otherwise very enjoyable.
2.0
The hotel is large, clean with great views. The rooms are small and washroom small and dated. The common areas are more impressive than the rooms. Good location and overlooks Shibuya Crossing.
2.5
Staff were all friendly, clean and nice location.Can get free bottled water in the lobby 24/7
2.5
Upgraded to larger room with two beds; I had a dental problem. The concierge got me the name and appointment very close by, very very quickly.
Separately, throughout, all of the staff I dealt with are very kind and helpful.
2.5
Great location
2.5
I had a little trouble navigating to the hotel from Shibuya Station, but this is mostly because Shibiya Station is massive with several exits and is a busy commuter hub. This hotel is incredible, staff are super friendly and helpful. So many food and shopping options to explore. The restaurant on the top floor is delicious with a gorgeous view of the city. Would absolutely come back and recommend this to others.
2.0
Great room. Overlook shibuya. However, is a 2 elevator system. If you forget something is a pain to go back up to get it. Staff spoke English and were friendly.
2.0
Great location but very overpriced! You pay for the location next time would find something equivalent but not as expensive.
2.5
This place was amazing , we loved it . Me and my fiance stayed for 3 days and everything was perfect ❤️the view outside of our room was gorgeous. Shibuya sky was a 5 min walk , shibuya 109 was a 2 min walk. Iciran ramen was also a 5 min walk . Def recommend staying here everything was close by
2.5
Our flight was delayed a day and hotel and hotels.com took great care of us and our reservation. Upon arrival greeting was great and location excellent for stay in Tokyo
2.5
Very excellent hotel. Great service and facilities.
5.0
Great location, wonderful staff
2.5
Great location. Excellent staff. It was a little pricey.
4.0
Room was like a typical business hotel in the US and more spacious than many Japanese options. Breakfast was great with savory Japanese fare like curries, soup, and salad and some American fare. For the price they should include non dairy options like soy or oat milk for coffee and it would be the perfect breakfast buffet.
5.0
Across the street from Shibuya Crossing,
close to restaurants, shops, etc.
2.5
Had a one night layover. Bed is comfortable and it was easy to fall asleep. Check in and check out was easy and you could do it with a real person.
Central location provided quick access to restaurants and shopping. Airport bus picked up at hotel.
Great short stay.
2.5
Amazing hotel with great views in the best location. The staff were extremely professional and made me feel like royalty.
5.0
Great staff and great hotel
5.0
Great hotel. Well located for usual tourist activities. Staff very friendly & accommodating. Didn’t use restaurants so can’t comment about them but overall our stay was delightful.
1.0
This hotel is located in the middle Shibuya crossing which is very busy and has alot of tourist. When my friends and I arrived by front, we stood there awaiting to atleast be greeted. No one said anything for a few minutes as 11 of us stood waiting to be helped. The rooms are outdated for their location. The rooms are very humid and sticky even with the humidifier on. You have to request ironing board as there isnt one in the room already.
However the hotel is in a great location if you want to be in the heart if Shibuya. Plenty of restaurants and shopping stores.
5.0
Excellent location and hotel staff!
4.0
Close to all shopping, restaurants, night life
3.0
Location, location, location ! Best part of the hotel. Room was small which was fine but the restroom had horrible smell. Sink and toilet water smelled horrible!!! Not sure why but it was not pleasant. Staff was fine, not very attentive but not rude either. Overall, best part was the location near the shibuya train station and scramble crossing.
5.0
Nice
5.0
Very convenient location. Our room was overlooking the pedestrian scrmble crossing. Loads of shops and food options very close by. Our room was small but expected that it would be.
4.0
Great location.
5.0
Perfect location. Very nice room and the hotel is great too. We had a fantastic view of Shibuya crossing from our room. Highly recommend this hotel
FAQs
How much does this hotel cost compared to others in Shibuya?
The average price for a rental in Shibuya is $129 per night. This rental is $135 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Shibuya Excel Hotel Tokyu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Shibuya Excel Hotel Tokyu pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shibuya Excel Hotel Tokyu?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and tv.
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