JW Marriott Hotel Hangzhou

Executive Suite, 1 Bedroom | Living room | 42-inch LCD TV with satellite channels, TV, iPod dock

Premium bedding, minibar, in-room safe, desk

Separate tub and shower, deep soaking tub, hydromassage showerhead

9.0 / 10.0

Excellent(212 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel connected to the convention center in Gongshu with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a steam room, and a conference center are onsite.
Housekeeping is available on request.
JW Marriott Hotel Hangzhou offers 305 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

Guests under 14 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

4.2 mi

西湖十景

3.5 mi

Available Rooms

Executive Room, 1 King Bed

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, City View

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier Room, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 Bedroom

1 Double • 883 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Twin Room, 2 Double Beds

2 Double • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

JW Marriott Hotel Hangzhou

$$$$

9.0 / 10.0

Excellent(212 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

Guests under 14 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

4.2 mi

西湖十景

3.5 mi

Available Rooms

Executive Room, 1 King Bed

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, City View

1 King • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premier Room, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Suite, 1 Bedroom

1 Double • 883 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Twin Room, 2 Double Beds

2 Double • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(212 Ratings)

1.0 / 10.0

Sep 2024

I asked for a non-smoking room but didn’t get it. My room was extremely smelly which was not pleasantly.

6.0 / 10.0

May 2024

Compare to other hotels in China. They are old in services. Like other hotel in China you order food and they have a robot to take it to your room. Here you have to come down. The internet is slow for JW Marriott.

5.0 / 10.0

May 2024

Booked for my parents and they liked it, stuff are very professional and friendly

6.0 / 10.0

May 2024

Love the location and breakfast buffet. But the hotel is a bit old and has some smell in the room.

2.0 / 10.0

Dec 2023

I have reserved a room, due to an emergency I missed my flight to China and was not able to check in. The amount was chagred by my credit card due to No show. I made several request on email to return the payment and informed that it was an emergency but the hotel staff refused a refund.

10.0 / 10.0

Nov 2023

Good qnd perfect

5.0 / 10.0

Oct 2023

The staffs were extremely helpful and friendly. They provided a warm service to us during our entire stay. The mattress was really comfortable that if you get out of the bed you won't disturb your partner at all. We loved it! Location is also good that it's within a short taxi ride to major train stations and famous places or interest. Breakfast selection is overwhelmingly huge - we felt that we were spoilt with the choices. We will definitely return next time we are in Hangzhou.

3.0 / 10.0

Jun 2023

I have stayed in many JW Marriott hotels and they have always well and truly exceeded my expectations. Unfortunately this hotel did not meet my expectations. The checkin staff were lovely and helpful but the rooms were an absolute letdown. I tried 3 rooms and all 3 had an overwhelming cigarette smell despite it being a non smoking hotel. As soon as we opened the lift there were cigarette butts at the entrance and I saw guests walking around with cigarettes. The lady that checked me in said yes the hotel was a no smoking hotel but people just smoked in the rooms anyway. I ended up having to sleep in this smoke filled room. The non smokers would understand how horrible that is. Clearly guests who have smoked aren’t penalized and made to pay for cleaning the room as is the custom at other hotels. What a disappointment! I would also like to add that I travel to China regularly and don’t believe my expectations are too high especially given the cost of the room that I paid for. I won’t stay here again.

8.0 / 10.0

May 2023

Service was excellent but facilities need to be updated

10.0 / 10.0

Apr 2023

Great location with good proximity to attractions in the area. Very friendly and helpful staff. Wide spread for breakfast buffet.

5.0 / 10.0

Mar 2023

The bed and pillow are perfect. The aircon is also very quiet so I can sleep well. But in the morning the maid was loud when cleaning the room next door. Also, the staff were very helpful and polite

2.0 / 10.0

Jun 2021

We like to get out of the house and stay in 5-star hotels in our city every month and this time we tried the JW. It was a good bit more expensive than others so we expected it to dazzle us. It didn't. Others have grand lobbies when you walk in...not here. It seems like an afterthought where you are looking at the eggs on the breakfast buffet when you enter. The room felt dated with so many stains all over the marble. We are hotels.com gold members and have lots of nights in other hotels to compare this to and it was a terrible value at such a high price for such an underwhelming room. All that bad said I MUST include the good. Amazing breakfast...as good or better than any other in town. Nice pool area with hot tub and longer hours than others (6am-11pm). Service was wonderful. I forgot something in the room and the hotel reached out to me. All these things I just expect though from any 5-star property. The room itself was the true disappointment that will keep us from going back. This is especially disappointing to me as I own many shares in the Marriott company but I have to be honest so others looking for a romantic weekend won't be disappointed. For business when the company is paying and the location is good for you it is probably a 10/10 hotel.

10.0 / 10.0

Nov 2019

The property was very comfortable and well situated. Accommodation was most satisfactory and the Staff were superb...

1.0 / 10.0

Nov 2019

I like to give a high compliment to hotel service staff including front desk, concierge and housekeeping. As a frequent travel, the hotel has provided high attentive to my requests and the service staff has treated us with respect and fast response. The room is clean and nice setting. however, I do see there is an improvement area on enhancing quality of food and beverage, specially on Buffet. I like this hotel and will consider to stay again.

10.0 / 10.0

Oct 2019

Rooms are very clean and neat. Amenities are with great quality. Staffs are extremely nice. Food served at Chinese restaurant are extremely tasty, only that food served at the buffet area is a bit too salty.

2.0 / 10.0

Sep 2019

2 nights stay , comfortable . Some improvements needed but overall good

4.0 / 10.0

Sep 2019

2 nights stay , comfortable . Some improvements needed but overall good

2.5 / 10.0

May 2019

An excellent choice of hotel in the CBD of Hangzhou - around a 20 drive from Hangzhou railway station. Rooms are spacious and well appointed, with everything a business traveller would require for a short or longer stay. WiFi connectivity is good fast. Western tv channels, including BBC World and CNN are available. The hotel has a number of dining options; an Asian Bistro restaurant, with occasional themed buffets, Cru Steak House, and a Chinese restaurant, specialising in Cantonese cuisine. 24 hour room service is also available. Breakfast was included in my room rate and was excellent for choice and quality. The hotel’s staff were extremely professional and attentive, friendly and helpful. They really have customer service honed to a extremely high level.

5.0 / 10.0

May 2019

5.0 / 10.0

Mar 2019

All the staff encountered are exceptional friendly and helpful including the cleaners.

2.5 / 10.0

Mar 2019

All the staff encountered are exceptional friendly and helpful including the cleaners.

5.0 / 10.0

Feb 2019

Good services and nice atmosphere

2.0 / 10.0

Jan 2019

Nice location, good services

5.0 / 10.0

Jan 2019

Excellent service and facilities. Staff are friendly. Just there are not much shops around.

2.0 / 10.0

Dec 2018

Great location with nice facilities！ Good choice for a business trip.

2.0 / 10.0

Dec 2018

Great location with nice facilities！ Good choice for a business trip.

2.5 / 10.0

Sep 2018

Awesome Hotel. They go out of your wait to ensure you have a good experience at the Hotel.Clean, good service, good food. Thank you.

2.5 / 10.0

Jun 2018

Fabulous Fabulous Fabulous!

10.0 / 10.0

Apr 2018

地點十分方便，職員友善主動協助推介活動協助訂位，環境衛生優美，check In check out 有效律。

1.5 / 10.0

Mar 2018

I arrived at late night due to flight delay. There wasn’t anyone from client concierge to help me with luggage and no one showed me to the reception. I finally found my way to check in by myself. The room is decorated in a boring style and the bathroom arrangement is weird. It’s clean and located near West Lake; apart from that, there are too many 5 star hotels out-perform it with similar price.

6.0 / 10.0

Jan 2018

I had to change rooms several times due to issues with noise. The first was simply because the doors on all of the rooms are old and extremely heavy, meaning you will here door slamming through your entire stay. The second issue was a weird high-pitched noise for which they couldn't figure out the source. That said, the hotel staff was lovely and kept trying to fix the situation. The concierge was also excellent.

3.0 / 10.0

Jan 2018

I had to change rooms several times due to issues with noise. The first was simply because the doors on all of the rooms are old and extremely heavy, meaning you will here door slamming through your entire stay. The second issue was a weird high-pitched noise for which they couldnt figure out the source. That said, the hotel staff was lovely and kept trying to fix the situation. The concierge was also excellent.

5.0 / 10.0

Jun 2017

Our experience was positive from the moment we stepped into the hotel to the day we left. We got a room on the premier floor for slightly more than a regular room rate. Best decision ever! The lounge had a AMAZING spread it was a full meal all day! You technically never need to eat anywhere else. The rooms were nice and very spacious and the service was incredible!

10.0 / 10.0

Jun 2017

10.0 / 10.0

May 2016

Almost every staff were friendly and helpful. My girlfirend had stomachache at the midnight so we decided to see doctor， the concierge staff was very helpful，got the taxi immediately.

4.0 / 10.0

May 2016

Staffs are very nice but speed of WiFi is so Slow. Need to walk for around 15 mins to the nearest underground.

5.0 / 10.0

May 2016

Little bit far from sightseeing places. the room is clean and nice. and morning buffet are delicious.

4.0 / 10.0

Mar 2016

Good hotel. English speaking staff. Good breakfast. Recommended for Business travelers.

2.0 / 10.0

Feb 2016

What five star hotel does not let visitors control their own air conditioning temperature? This one doesn't.What five star hotel, to make up for a pregnant women not being able to sleep because of said air conditioning problems, offers you a complimentary dinner to make up for it, but orders for you - and orders for you without consulting you, and orders the cheapest thing on the menu? This one does.What five star hotel then, instead to make up for all the messing around, offers a couple a free buffet for one? This one does.What five star hotel tells you you can check in after 3, but when you arrive at 4 makes you wait 90 minutes to finally check in? This one does.

2.0 / 10.0

Feb 2016

What five star hotel does not let visitors control their own air conditioning temperature? This one doesn't. What five star hotel, to make up for a pregnant women not being able to sleep because of said air conditioning problems, offers you a complimentary dinner to make up for it, but orders for you - and orders for you without consulting you, and orders the cheapest thing on the menu? This one does. What five star hotel then, instead to make up for all the messing around, offers a couple a free buffet for one? This one does. What five star hotel tells you you can check in after 3, but when you arrive at 4 makes you wait 90 minutes to finally check in? This one does.

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is $62 per night. This rental is $125 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JW Marriott Hotel Hangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Hotel Hangzhou. Enjoy the water!

Is JW Marriott Hotel Hangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Hotel Hangzhou?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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8.8 / 10.0

Excellent(32 Ratings)

InterContinental One Thousand Island Lake Resort, an IHG Hotel

Resort

in Thousand Island Lake

2 single beds

Garden · Pool · Kitchen or Kitchenette

Resort in Hangzhou, for $169 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

JW Marriott Hotel Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Executive Room, 1 King Bed

Deluxe Room, 1 King Bed, City View

Premier Room, 1 King Bed

Executive Suite, 1 Bedroom

Executive Twin Room, 2 Double Beds

JW Marriott Hotel Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Executive Room, 1 King Bed

Deluxe Room, 1 King Bed, City View

Premier Room, 1 King Bed

Executive Suite, 1 Bedroom

Executive Twin Room, 2 Double Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JW Marriott Hotel Hangzhou pet friendly?

What amenities are available at JW Marriott Hotel Hangzhou?

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