Mercure Bali Nusa Dua

Couples treatment rooms, aromatherapy, hot stone massages

Junior Suite, 1 Double Bed with Sofa bed | View from room

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

3.8 / 5.0

Good(274 Ratings)

Hotel in Kuta Selatan

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Sand beach and a fitness center, near Bali National Golf Club
At Mercure Bali Nusa Dua, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Change of towels is available on request.
Mercure Bali Nusa Dua offers 198 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kuta Selatan

Nearby attractions

Penglipuran Village

45.4 mi

Pantai Melasti Ungasan

8 mi

Museum Bung Karno

15 mi

Kapten I Wayan Dipta Stadium

30.4 mi

Available Rooms

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, 1 Double Bed, Terrace, Garden View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Double Room, 1 Double Bed, Pool View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Double Room, 1 Double Bed, Garden View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 Double Bed with Sofa bed

1 Double • 1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Mercure Bali Nusa Dua

$$$$

3.8 / 5.0

Good(274 Ratings)

Hotel in Kuta Selatan

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kuta Selatan

Nearby attractions

Penglipuran Village

45.4 mi

Pantai Melasti Ungasan

8 mi

Museum Bung Karno

15 mi

Kapten I Wayan Dipta Stadium

30.4 mi

Available Rooms

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, 1 Double Bed, Terrace, Garden View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Double Room, 1 Double Bed, Pool View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Double Room, 1 Double Bed, Garden View

1 Double • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 Double Bed with Sofa bed

1 Double • 1 Sofa • 430 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(274 Ratings)

2.0 / 5.0

Dec 2024

We had a mixed experience in Mercure Nusa Dua. Most of the staff were amazing with some lapses of course, especially service during the breakfast can be improved. A special shout out to the Manager, Manies - she had been a gem and I am giving a star more in my rating only because of her. A big disappointment was the room size. The advertised area includes the washroom and is not really helpful. There is very little closet space. There is space to store only one suitcase and you can hang some cloths in approximately 3 feet hanger space. That's all and it is really insufficient for a couple planning to stay long. It might be enough for someone visiting on business for 3/4 days but not for a longer stay like us (9 days). Overall, the breakfast was good, the pool area was good, the location is very nice. But room size is definitely a disappointment. If you are more that one person or planning a longer stay or have more than one suitcase, deluxe rooms may not be a very good choice. The suits however, can be a good choice.

2.0 / 5.0

Nov 2024

The room was small. No variation in breakfast. But the staff were welcoming.

0.5 / 5.0

Aug 2024

The staff had absolutely no interest in the service of the guest. We checked in at 2pm and was told to come back later. 4pm before our rooms were ready. We were told the hotel was full but in fact you could go on the app and find many rooms available online. I can go on but I think you get the message. Stay Away from here!

1.0 / 5.0

Aug 2024

Staff at reception not very helpful, room was not ready when checking in at 2pm however hotel was obviously not full by any means. Said we would be told when room was ready but didn't happen at 3:30 when asked was told room WAS READY. Breakfast was very basic and not worth the money, Staff again not very helpful.

1.5 / 5.0

Jul 2024

Outdated and old hotel. Room did some refurbishment thought still old

4.0 / 5.0

Jun 2024

A good hotel and great value for money. The rooms were very clean and spacious with a good shower. Rooms were quiet at night. Breakfast was good, with a nice selection and good quality. The only thing I would comment about was the Beach Club. Its not really a beach club. There is a shuttle every hour which takes you to a small plot of the beach close to the Grand Hyatt. The beach itself is very nice and sunbeds are provided. However there are no facilities there other than a small wodden shack where you can buy a limited selection of drinks (but not even coconuts when we were there) and an even more limited selection of 'bites', but no toilet facilities at the so called club. The food we did have was nice, but not hot. For this to be called a club I would have expected a small permanent bar, toilets and a few tables to eat at (there was 2 high tables). Overall the "beach club" was fine, but dont expect much

4.0 / 5.0

May 2024

The property requires some upkeep, room was made up and towels taken away but never replaced, the food was ok but admittedly the buffet was slow to be replenished, basically same food everyday, very hard to get bacon and omelettes rarely cooked properly. The drapes on our room were hanging by a thread and dirty, many guests slipped down the stairs from the upper pool and you had to take care on the worn away and improperly laid decking.

5.0 / 5.0

Mar 2024

Very nice, quiet, convenient for a getawy from the hustle and bustle of Kuta. Great service, price was exceptionaly affordable.

5.0 / 5.0

Mar 2024

The grounds were llovely. The buffet breakfast was outstanding. More than I could eat! The shuttle to the beach was superb as the beach was beautiful white sandy beach of a long stretch shoreline. Quite remarkable!

3.0 / 5.0

Mar 2024

My room got completely flooded during rainy day I asked to be moved to another room at the same floor where my friend is but although I was told they would do, they never came back, the only earlier option was to move to the floor below far away from my friends which wasn't an option for me as I have a broken ankle. After packing everything to move and waiting for the room to be dried, I realised it was over 10 pm and too late to go out to eat as the road was flooded. I went to the reception and asked for s spoon so I could eat stuff I had on my room, but I was told to call on the phone from my room. I called three times, three times they answered yes and hang up with 3 seconds and one hour later no spoon, with my broken ankle and no orthopedic boot on due to being washed due to sewage from rain water on the street, I had to make my way to the reception again and ask for a spoon, to my surprise they had spoons right there and gave me straight away. I complained about them hanging up on me three times, and they said the manager would talk to me the next morning, but of course I never heard from anyone. The room seems to flood constantly on rainy wind days, because the balcony is levelled with the room, and the balcony overfills and floods the bedroom. My phone charging cable was plugged to the socket, and the bit that connects to the phone was on the floor, and the only reason I wasn't electrocuted, was because the tip which connects to the phone was just outside the water!

5.0 / 5.0

Mar 2024

Very nice hotel at Bali Island

4.0 / 5.0

Nov 2023

Good room for the price, however drinks by the pool are very expensive

5.0 / 5.0

Sep 2023

Great location fir rest before flight out, staff friendly and helpful, facility may benefit from maintenance or refit in near future, but all in functional condition at this time.

2.0 / 5.0

Aug 2023

Loved our stay. Our room was good, bright and airy. Breakfast was good, plenty of choice. The pool was great although the loungers were a bit uncomfortable.

4.0 / 5.0

Aug 2023

Amazing and affordable food, great service and hospitality. Rooms need an update for sure but still good value for money. Great pool for small children. Great area if you don’t want to be in a super busy area. Shuttle to the beach is a plus. Bali collection shuttle is great too!

5.0 / 5.0

Aug 2023

I found this place to tick all my boxes , and enjoyed my stay

5.0 / 5.0

Jul 2023

We enjoyed being our night stay here.

2.5 / 5.0

Apr 2023

The food in the restaurant and the room service was excellent. The best food I’ve had in Indonesia by far. The staff were extremely helpful and went out of their way to help us. The rooms could do with a little refurbishment but the room was clean, the bed comfortable and the air con was good. I’d definitely stay here again

5.0 / 5.0

Dec 2022

We had stayed there before, before Covid we’ve taken into consideration that they are getting over the pandemic. The staff has always been very friendly and polite and we would stay there again.

1.5 / 5.0

Aug 2022

Considering we are coming out of covid lockdowns and G20 is a couple of months away. I thought the mercure could do so much better easily. Our stay was Ok. Comfortable but thats all. I love woodfired pizza what we got was not woodfired. The pool was good. The gym was great too

4.0 / 5.0

Jul 2022

Breakfast could be better. But you get what you pay for so I guess it was ok

1.5 / 5.0

Jan 2020

Staff were very nice and very polite. Food at restaurant very good.Beach shuttle needs to run more often.Need fans in reception and restaurant.Linens not new or very white anymore. May even say look dirty. 1 hour wait and 3 calls to change dirty pillow at 10.30pm.Breakfast offerings not replenished very well. No juice glasses on 3 out of 4 times. No milk 2 out of 3, and asked for bowl for cereal 3 times and am still waiting.1 hour wait for pool towel on more than one occassion.

3.0 / 5.0

Jan 2020

There are no face towel. Air-conditioner was broken. It can make cold the room, but water dropped from its duct. In the pool, it often run out pool towel. Transfer to private beach was so poor. Only 1 time/hour, some people left behind.

3.0 / 5.0

Jan 2020

Staff were very nice and very polite. Food at restaurant very good. Beach shuttle needs to run more often. Need fans in reception and restaurant. Linens not new or very white anymore. May even say look dirty. 1 hour wait and 3 calls to change dirty pillow at 10.30pm. Breakfast offerings not replenished very well. No juice glasses on 3 out of 4 times. No milk 2 out of 3, and asked for bowl for cereal 3 times and am still waiting. 1 hour wait for pool towel on more than one occassion.

3.0 / 5.0

Jan 2020

The hotel itself is very nice and the property is Immaculate. However the staff service is very poor. A lot of the staff don’t speak very good English so ordering was an ordeal every time. Just waiting to give your order could take Up to 15 minutes sometimes and that is with lots of staff walking around seemingly doing nothing. Room service was a total joke, you would put your please make up room sign on the door and the staff would be on your floor when u left the room at 10am. You would return home at 5pm and the room Wouldn’t be touched and then at 6pm when u are relaxing or getting ready they would knock and ask if they could make up the room, I’ve been all over the world and never seen room service come at 6pm. The hotel prices are expensive for Bali and are pretty much Australian prices without the service or quality of Australia. Overall the hotel is a lovely place and good location but staff training over all areas are needed. The staff are smiley and friendly But service skills are extremely lacking. Wouldn’t advise people to stay here but we had a good time overall.

1.0 / 5.0

Dec 2019

The room was very small and there wasn't a separate bathroom. The sink wad next to the bed. Alot of noise from doors banging and the hallways were dirty. We had paid for 7 nights but checked out after 3 nights.

1.0 / 5.0

Dec 2019

Aircon was good. Buffet breakfast facility was too small and could not keep up with high season tourist demands. Kept running out of cutlery and cups, and facility was small and cramped.

1.5 / 5.0

Dec 2019

The hotel is good for money but it is located in a good location

1.0 / 5.0

Dec 2019

Aircon was good.Buffet breakfast facility was too small and could not keep up with high season tourist demands. Kept running out of cutlery and cups, and facility was small and cramped.

2.5 / 5.0

Dec 2019

Nothing to complain and the breakfast was very good.

2.0 / 5.0

Dec 2019

Value for money hotel

2.5 / 5.0

Nov 2019

Check in and out was smoothly.

1.0 / 5.0

Sep 2019

Positive :Breakfast buffet Gym Staff-very helpful and friendlyNegative :Mould in the bathroom and the sinkSpa located on the ground floor near the lifts and restaurant -not relaxing whatsoever Very disappointed with the state of the room-nothing like a picture Doona and pillows must have been stored in a damp area because even though the sheets were clean I could smell the dampness Restroom public area didn’t have soap and hand towels

1.0 / 5.0

Sep 2019

Positive : Breakfast buffet Gym Staff-very helpful and friendly Negative : Mould in the bathroom and the sink Spa located on the ground floor near the lifts and restaurant -not relaxing whatsoever Very disappointed with the state of the room-nothing like a picture Doona and pillows must have been stored in a damp area because even though the sheets were clean I could smell the dampness Restroom public area didn’t have soap and hand towels

2.5 / 5.0

Sep 2019

lovely and clean good pool area friendly staff very helpful

2.0 / 5.0

Sep 2019

Probably needs a little updating in some areas & soap & paper towels in the pool area toilet would be good. We didn’t always receive a hand towel in our room. But overall the hotel facilities & the staff were very good.

2.0 / 5.0

Sep 2019

1.0 / 5.0

Sep 2019

This is a rating for the service. I made a RSVP with Mercure like a month ago for 3 nights. I choose Mercure because my friend had a wedding at Hotel Mulia. So, Mercure seem to be the perfect location for holiday and wedding. 2 days before my departure to Bali, I received an email from Mercure informing me that they made a mistake and have relocated me to Tijili Benoa without the courtesy to inform and ask whether it would be okay for them to do so. They arranged me to stay there for 2 nights only, which means I have to pack and unpack again on Sunday just to return to my original booking with Mercure. Even if I go along with their arrangement, there was no detail whether they would offer a free upgrade, or offer something as an apology for their mistake. So, I offer them a solution, either to give a full refund with no cancellation fee, or a complimentary upgrade at Mercure so we dont have to move back and forth to different hotels, or a free upgrade at other hotel and stay there for 3 nights. Result to my solution, Mercure confirmed they have room for me. I was going to stay at Mercure but when I saw comments and realize I was not the only one and they people who checked in before check in into a room where the aircon wasnt working well. There were other people who had been relocated too and so far, the comments are not good. In order to avoid any mishaps, I decided to stay at different hotel and demand for a full refund with no cancellation fee and Mercure agreed to it

2.5 / 5.0

Sep 2019

Great location, near all local restaurants. Lovely pool area and handy shuttle to and from the beach. Good breakfast

2.5 / 5.0

Aug 2019

Nice room and comfortable bed and pillows. Good water pressure and nice hot shower. Delicious breakfast and excellent services. Very satisfied during my stay.

FAQs

How much does this hotel cost compared to others in Kuta Selatan?

The average price for a rental in Kuta Selatan is $110 per night. This rental is $27 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Bali Nusa Dua. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Bali Nusa Dua. Enjoy the water!

Is Mercure Bali Nusa Dua pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Bali Nusa Dua?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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$$$$

Mercure Bali Nusa Dua

Hotel in Kuta Selatan

Reasons to book

About this hotel

Amenities

Map of Kuta Selatan

Nearby attractions

Available Rooms

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

Deluxe Double Room, 1 Double Bed, Terrace, Garden View

Superior Double Room, 1 Double Bed, Pool View

Superior Double Room, 1 Double Bed, Garden View

Junior Suite, 1 Double Bed with Sofa bed

Mercure Bali Nusa Dua

Hotel in Kuta Selatan

Reasons to book

About this hotel

Amenities

Map of Kuta Selatan

Nearby attractions

Available Rooms

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

Deluxe Double Room, 1 Double Bed, Terrace, Garden View

Superior Double Room, 1 Double Bed, Pool View

Superior Double Room, 1 Double Bed, Garden View

Junior Suite, 1 Double Bed with Sofa bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Kuta Selatan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Bali Nusa Dua pet friendly?

What amenities are available at Mercure Bali Nusa Dua?

Explore similar vacation rentals in Kuta Selatan

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