Holiday Inn Express And Suites Omaha Downtown - Old Market, an IHG Hotel
4.0
Good(1,007 Reviews)Hotel in Omaha, NE
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near CHI Health Center Omaha
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express And Suites Omaha Downtown - Old Market, an IHG Hotel offers 100 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room microwaves and espresso makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express And Suites Omaha Downtown - Old Market, an IHG Hotel offers 100 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room microwaves and espresso makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Omaha, NE
Available Rooms
Standard Room
1 Double • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (Leisure)
1 King • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Roll-In Shower)
1 King • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Communications)
1 King • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Good(1,007 Reviews)4.0
Your Parking Lot was very unsafe and unacceptable for a person driving a ADA equipped van… your front desk man told me I could unload my handicapped daughter in the street then had the nerve to tell me there was a charge for parking at the hotel. The taller gentleman at front desk should take a class on understanding the issue of a handicapped person, very unprofessional!! The only good thing about the situation was an another man at the front desk a least showed some respect and compassion for the unpleasant experience. Holiday inn needs to take a closer look at the property’s for a handicapped person.
4.0
Clean, helpful staff, breakfast was good, great taco joint with strong margaritas across the street.
4.0
Place was clean and professional, had a particularly nice breakfast!
4.0
1) Advertised shuttle, no shuttle available. Had to pay to get to hotel. 2) Automatic phone service kept hanging up...only 1 number available. Kept trying, to no avail. 3) Manager seemed disinterested when I told him about the problems. Not our fault attitude. 4) Went to take a shower the next AM... discovered dirty/used towels in the washroom. Disgusting.
4.0
Tony at the front desk very nice and super helpful! Loved the choice of having soft lighting in my room at night very relaxing. Nice breakfeast atmosphere. Good coffee.
4.0
We were put in a non ADA room and the GM was rude. We also got charged by them and Expedia when they promised me the charge wouldn’t stay on my card.
4.0
While the only purpose of our stay was to have a bed and bathroom as we were busy exploring, the amenities were less than desirable. The pool was freezing cold and the breakfast was less than desirable. The location was very convenient as it was less than 10 minutes from every where we went. The room was very clean and comfortable. I did love that they had Dove products in the bathroom rather than the usual cheap hotel stuff.
4.0
Great place just what you would expect from a holiday inn
4.0
The hotel was very clean and the staff was nice and professional. Breakfast was great as well.
4.0
Very bad poor breakfast, unfriendly staff, did no credit my IHG points.
Lobby had a bad smell.
4.0
We wearing attending a wedding in town. Hotel was holding Gift from bride & groom when we checked in. The pkg was destroyed (obviously been opened and stuff removed).
Went to breakfast Sunday morning and there was no food left and drinks were empty. Line up of guests behind us went without also. Staff were notified & they said there was nothing they could do about it. How about refund us some of the cost of the room.
4.0
Perfect stay !!
4.0
So overall it wasn't the worst experience I ever had but it was far from great. I had at least twelve options to choose from in our price range. However only two that could accommodate exactly what we wanted. Three must haves were a free breakfast, allowed dogs and an indoor pool. I went with Holiday Inn solely on the pet deposit amount $25 compared to $75. It's clear to say you get what you pay for. The food was terrible. Wasn't enough being put out to accommodate all of the hungry guests. The photos and descriptions were extremely overstated. But that wasn't the worst thing we experienced. The heater on the indoor "heated pool" wasn't working. It was like an ice bath. After bringing it to the staff's attention I was surprised to learn he was fully aware of the situation and proceeded to let me know if we would like to swim in a warmer pool we could go to their sister property on the next block! I was shocked and frustrated with the whole situation. We did go swim briefly at the other hotel but it may have been a few degrees warmer is all. Terrible stay, no, would I stay there again, no!
4.0
Super clean and quite!
4.0
ok stay.
no complaints
4.0
Upon check-in they said there was a water issue in the hotel and our room was downgraded from a two queen room to a king with pull out couch. When asked if there would be any price differential the front desk said they could not help us as a manager was not on the floor and would not be back until 9am the next morning. When we got into our room, there was no pullout couch and when we called to ask about it, they said there was nothing they could do….
4.0
They charged
Me full price for prepaid room!!
4.0
We did not like that we didn’t have any housekeeping the 3 nights we were there. We had to ask for more towels & to have the trash emptied. On Saturday morning we went down for breakfast & there was no food. There was talk of more food coming but it didn’t come. We also didn’t like having to pay $15 a night to park our cars. We didn’t find out until we checked in.
4.0
It was very nice!
4.0
There is little to no parking here. Of course, they charge for what parking there is. Otherwise, it’s a nice motel.
4.0
Rooms were nice and comfortable. Loved that there was a microwave and refrigerator!!!
Parking was a bit inconvenient but overall we didn't have any problems.
4.0
The hotel overall was okay. It could be more upkept and the room/hallways had a very weird smell like mildew. The biggest issue we had was that they had no extra towels.. I was washing my 4-6 year olds with full sized towels. No extra blankets for the pull out couch either we had to double up on sheets. For breakfast we stood around waiting along with 10 other guests because there was no food and it was only 9am (breakfast didn't end until 10) Beds were super comfortable though and the pool is nice. Overall I wouldn't stay here again unless it were my only option.
4.0
Front desk seemed clean and staff friendly, room was not very comfortable and very dirty, there was hair everywhere, hand towels like they were washed in the sink and used to clean, not good
4.0
understaffed, unsafe surroundings, parking fee, breakfast was major disappointment to all patrons.
4.0
Great place! Perfect location!
4.0
The parking is the biggest downfall for this property, very limited and costly. The staff and facilities were great but I wouldn’t recommend this location.
4.0
Gangs in the parking lot playing loud music
Staff wouldn’t move them
Drag racing on streets by the hotel
4.0
Not only do you need to pay for parking, it doesn’t even guarantee you a spot, definitely not enough parking for a full hotel. They required a $50 deposit incase you smoke in the room? Probably won’t get that back because our room already smelled like weed when we walked in, barely covered up by a strong cologne smell. Room was never cleaned during our stay and we never got fresh towels and had to keep using the 2 they had originally provided. Multiple people had checked out early and we did the same. Terrible location with no security that has crazy people running around outside of it, we almost hit one trying to pull out of the parking lot because he was dancing in the road. Do not stay here.
4.0
Everything was great with our stay except check in……second time within 8 months that got up to the room and the room keys wouldn’t work…..had to go back to front desk
4.0
Room key cards dont work multiple times a day for every guest...clearly a system problem. Hotel staff calling me asking me what room did they check us in? Free continental breakfast that was rarely re-stocked and cleaned. Large amounts of water on tile floor from pool to elevator never mopped up despite guests constantly complaining about it. Parking that you pay for but cannot accomidate all staying at hotel. It is a newer hotel but staff clearly has not been trained well and GM doesnt spend a lot of time there to see what is occuring. Will NEVER stay here again.
4.0
The wifi was very poor.
4.0
They gave me a wrong room and then said that, that was what i had gotten. Plus in the night it was really loud and couldn't sleep.
4.0
We had a TERRIBLE experience. This hotel is NOT at Old Market. It is more than a mile away from the closest point of Old Market. Parking was horrible. The neighborhood is at best transitional. No security at the hotel. There was a fight in the hallway outside of our rooms. A PHYSICAL FIGHT. When my daughter called the desk they said the police are on their way. I booked two rooms, 4 people parents and children. Our rooms had three towels. Three. They were understaffed. This hotel experience was horrible. I will never stay there again. I paid almost $1,000 for two nights, two rooms for a family zoo trip and. They say there is shuttle service. We tried to utilize the shuttle and even that was a mess. There was confusion about our pick up. Three times. We kept hearing ‘they’re in the way - they’ll be there in 10-15 minutes’. 45 minutes later we were ordering Ubers. The shuttle drivers blamed each other, the clerk blamed the drivers. Meanwhile we had FOUR tired children waiting in the sun for 45 minutes. There seems to be a lot of deferred maintenance at the property. The outlets in our rooms didn’t even work. Top to bottom, do not recommend.
4.0
room is nice and clean
4.0
Lovely hotel, with a spacious room. Check-in was almost instantaneous. Staff very kindly put our cooler freezer packs in their freezer. overnight. There is plenty of grass within a block for walking dogs.
We got one of the 4 parking spaces in front of the hotel that are free on weekends (only Sundays?) and until 9am weekdays. There are several additional free spots on the adjacent street and plenty of paid parking in the lot behind the building.
4.0
Hotel was clean and our room as well. All was the way it should be. Breakfast was as good as any hôte type breakfast. The price was well worth it. We save $12 as we parked on the street directly in front of hotel. Parking in their lot there is tight and $15 per day. We paid the $3 for 3 hrs before the 9 pm free night parking. All was good.
4.0
We got very little sleep at this hotel as there seems to be little to no insulation between the floors/ceilings. We could hear the people above us stomping and running non-stop until about 2:00am and then it would start up again at 5:00am. A call was made to the front desk each time, but nothing was done about it.
As for the cleanliness, the common areas were clean, but it was obvious that the floors in our room had never been cleaned and there was hair in the showers.
4.0
Awesome customer service, clean facility!
4.0
It wasnt as close to downtown as i thought parking was weird. But the hotel itself was great. Very friendly staff.
4.0
The property says "old market" but its about a mile from the actual old market. Their shuttle service isn't working but they use Even Hotel's shuttle service which is right beside property. On Friday night, no issue at all, I arrived at 10pm and the shuttle picked me up no problem. But on Saturday morning, a shuttle wasnt available until 9:30pm so I had to uber to the airport.
FAQs
How much does this hotel cost compared to others in Omaha?
The average price for a rental in Omaha is $228 per night. This rental is $52 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express And Suites Omaha Downtown - Old Market, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express And Suites Omaha Downtown - Old Market, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express And Suites Omaha Downtown - Old Market, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express And Suites Omaha Downtown - Old Market, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.