Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

In-room safe, desk, laptop workspace, blackout drapes

Shower, rainfall showerhead, free toiletries, slippers

3.9 / 5.0

Good(1,180 Ratings)

Hotel in Cancun

3-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

On private beach with outdoor pool, near Delfines Beach
When you stay at this beach hotel you can enjoy umbrellas, sun loungers, and free beach club on site.
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach and an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

36 mi

La Gran Rueda Cancún

7.3 mi

Available Rooms

Deluxe Room, Sea View

1 King • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Quadruple Room, Sea View

2 Queen • 344 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Suite, Sea View

1 King • 452 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Suite, Balcony, Sea View

1 King • 452 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Studio Suite

1 King • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Cyan Cancun Resort & Spa

$$$$

3.9 / 5.0

Good(1,180 Ratings)

Hotel in Cancun

3-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a private beach and an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

36 mi

La Gran Rueda Cancún

7.3 mi

Available Rooms

Deluxe Room, Sea View

1 King • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Quadruple Room, Sea View

2 Queen • 344 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Suite, Sea View

1 King • 452 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Suite, Balcony, Sea View

1 King • 452 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Studio Suite

1 King • 344 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(1,180 Ratings)

1.5 / 5.0

Dec 2024

Toilet clogged up more than 3 times. Only had one electric outlet for use behind tv and no others. No in room phone to call front desk.

2.5 / 5.0

Nov 2024

It’s amazing, we are truly VIP treatment..near in the airport and very near to the beach.

1.5 / 5.0

Oct 2024

It was a "good" place to stay. The bartender at the swim up bar was not very gregarious. The beach, was nice but swimming was a bit of a challenge (It was October) and there was no lifeguard. Room was "nice" The furniture dated and the sliding glass door was a little "wonky", but the AC worked really well and the bathroom was nice. Bed was comfortable. Restuarant was a bit pricey, but the restaurant across the street was amazing and affordable

2.5 / 5.0

Oct 2024

It was nice overall. The tacos and pool was excellent

1.5 / 5.0

Oct 2024

The place seemed to be run down a little, the pool and beach was beautiful. But the food wasn't the best. Very salty and over cooked. The room had two very small beds and the couch was stained a lot. Bathroom was okay but shower is weird its half open so the water spills out everywhere and makes the floor soaking wet. They fine you if your too loud or if you get makeup on the towels. But overall for a cheap night stay ig wasn't completely terrible. Just not amazing.

1.5 / 5.0

Oct 2024

First the good , great staff , especially the cleaning ladies , they are truly amazing, comfortable bed , spacious room with a decent view. The pool is great. The bad , the shower sucks , no water pressure, no door in the shower , half the water ended up on the floor , facility is old , the beach is inaccessible because there are huge rocks on the shore.

3.0 / 5.0

Sep 2024

They charged me for dirty towel280 pesos No big deal

3.0 / 5.0

Sep 2024

I liked that it had a nice cool view of the beach from the pool.

1.0 / 5.0

Sep 2024

I definitely would not book here ever again. The bathroom shower would leak everywhere the whole bathroom will be soaked and wet, When somebody would shower. The balcony would hold water and the floor was very slippery so anytime it would rain. The water would stay there and when I asked to be moved rooms, they told me no they can send somebody to try to fix it, so they’re solution was to tear up tiles in the bathroom to fix the problem and contact the engineer for the balcony. When I originally booked the hotel, it was gonna be just three people. My daughter decided to join us at the end. They made sure they charge me for her even though i booked 2 bed already. When you check out, you have to wait for someone to go Check on the room To make sure the room is in good condition. And when we arrive, our safety lock box didn’t even work so we had to get that changed so we had somebody in our room changing it. our balcony door didn’t even lock properly. When you get there, they explain to you all these things that they will charge extra like makeup stains or your stains the pillow anything like that. we were terrified to even try to even get the room dirty because we didn’t wanna get charged extra. Where are you? Oh, and if you rent a car, there was not enough space for parking so you just randomly leave the car in front of the valet person hopefully it doesn’t get hit by another car.

1.0 / 5.0

Sep 2024

Horrible experience. Rude staff

1.0 / 5.0

Sep 2024

Run down. Stayed for an overnight in horrible Cancun. The apartment was superficially cleaned. When I checked the dirt underneath the beds I was disgusted. Great service and food at the restaurant / concierge / staff.

5.0 / 5.0

Aug 2024

Staff was amazing, food was delicious, quiet, and excelente aérea

3.0 / 5.0

Aug 2024

It was a great stay, but not worth the amount that i paid for. It would have been nice if there were at least condinments like tea or hot water. I had ti pay for even water

2.0 / 5.0

Aug 2024

This property is NOT worth for what you are paying. Of courses everything in Cancun is expensive, but daily rent of this poor quality property is excessively high when you compare with other hotels in the same zone

1.0 / 5.0

Aug 2024

I wish I could say I loved this place, but unfortunately I cannot. There were a few lovely staff members but overall, I had an very unpleasant experience. I experienced the same almost unbearable sewage smell coming from the bathroom for all five nights of my trip even after complaining, and the room itself was not very clean. There were random stains on the couch and in the hot tub. I was harassed by the excursions company like literally harassed as I was coming out of my room each morning. I had to refuse them several times. I found ants in my food at the hotel restaurant and was still forced to pay for the item. Some of the staff were very rude. Then to top it all off, they charge me 70 pesos A check out because I left a “stain” on the face towel (like a mascara stain). And when I saw the charge and asked for it to be explained, the man who was checking me out, was extremely rude saying “I told you when you checked in, if you left a stain on the towel, I would charge you”. First, I had never seen that man in my entire stay so he specifically didn’t “tell me” anything. No one told me that if I left a stain on a towel I would be charged. I personally have never heard of such a thing and I think it’s ridiculous. The only redeeming quality about this resort is the infinity pool. I hate to leave bad reviews, but when you have an overwhelmingly bad experience, I feel it’s my duty to warn others not to waste their money. There are plenty of other places up and down the strip that

4.0 / 5.0

Aug 2024

Good place to stay at

5.0 / 5.0

Aug 2024

The view of the ocean from the pool was incredible. Oxxo is across the street. Took the bus to the Mercado.

1.0 / 5.0

Aug 2024

I Left a dont Disturb sign at the door when i went to the pool, they went in anyways to clean and money from my wallet went missing.

2.0 / 5.0

Aug 2024

terrible

3.0 / 5.0

Aug 2024

It is a convenient option, relatively close to the airport. The staff was a bit rude and a strong sewer smell in the bathroom

1.0 / 5.0

Aug 2024

Initially we thought this would be a good hotel but we quickly realized it was not. There were so many rediculous rules for the 10 people who were there. The staff were in slo motion the entire time. The restaurant was ill prepared. Until 8am you cannot get a coffee if you tried. Every time we tried to spend our money it was a chore. Very uninspiring stay at a below average hotel. In addition you. Annoy swim in front of this hotel because of the rocks

1.0 / 5.0

Jul 2024

i had to cancel and they never refunded my money

2.0 / 5.0

Jul 2024

Property needs to be more presentable. Property never answers the front desk phone or whatsapp. We are suppost to get a voucher for 2 nights and they do not answer the phone to follow up with our early check out for reimbursement.

4.0 / 5.0

Jul 2024

It was great

5.0 / 5.0

Jul 2024

Really loved this property took really care of my family

2.0 / 5.0

Jul 2024

Noisy pool

1.0 / 5.0

Jul 2024

due to Hurricane Beryl, I've been trying to move the Reservation to the end of next month. you have confirmed you cannot help any further and told to contact hotel directly. Worst travel related experience of my life.

1.0 / 5.0

Jul 2024

i would like to get the compensation on this stay since the room was dirty, the toilet flush wasnt working. Couch was dirty. The AC didnt work well

3.0 / 5.0

Jul 2024

Cockroach in my room, bathroom smelled like sewer often, toilet wouldn’t flush properly,hot water takes a while to come out, bed sheets smelled like used not clean,pool was nice,you get what you pay for in mexico

4.0 / 5.0

Jul 2024

Staff is very accommodating and helpful Food is delicious

1.0 / 5.0

Jun 2024

The front desk staff charged us for the use of makeup on a towel…and yet they placed us in the basement in the middle of construction. The door was broken to our patio, the patio had chipped paint on the concrete and the grounds by the pool not well kept.

1.0 / 5.0

Jun 2024

Shower flooded. Never changed the bed sheets for 5 days straight

2.0 / 5.0

Jun 2024

Some of the staff were not so helpful. The beach in front of the hotel is not a really nice beach. The restaurant wasbpricy and the food was terrible.

2.5 / 5.0

Jun 2024

A one night stay with child and a friend. It was a great stopover hotel. We ate at Joe's across the street, great food. The red (and orange ?) bus is $1 each way and go along the entire hotel row into downtown area. Go to the local market 35(?) for cheaper local things and amazing food to buy. The hotel itself is fine and staff is great. Looks recently remodeled. They stored our bags all day for us after checkout, no extra charge. A great place to stay, safe and right on the beach with beautiful views.

2.5 / 5.0

Jun 2024

Amazing Amazing Amazing location and people. Clean room. We just can’t find any negative things to say about this place

5.0 / 5.0

Jun 2024

The seaview is stunning with the balcony.i would recommend this hotel.its peace and quite.and the staff are very helpful

2.5 / 5.0

Jun 2024

The staff was friendly, the hotel was cute. It can use a bit of updating, but it’s a great location and a lovely place to stay.

2.0 / 5.0

Jun 2024

Old, outdated.

5.0 / 5.0

Jun 2024

N/A

5.0 / 5.0

Jun 2024

Nice place

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is $194 per night. This rental is $26 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Cyan Cancun Resort & Spa . For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Cyan Cancun Resort & Spa . Enjoy the water!

Is Cyan Cancun Resort & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cyan Cancun Resort & Spa ?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.

Explore similar vacation rentals in Cancun

Explore all rentals in Cancun

Beachfront

4.0 / 5.0

Good(1,472 Ratings)

Royal Solaris Cancun-All Inclusive

Cyan Cancun Resort & Spa

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Room, Sea View

Deluxe Quadruple Room, Sea View

Superior Suite, Sea View

Superior Suite, Balcony, Sea View

Studio Suite

Cyan Cancun Resort & Spa

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Room, Sea View

Deluxe Quadruple Room, Sea View

Superior Suite, Sea View

Superior Suite, Balcony, Sea View

Studio Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cyan Cancun Resort & Spa pet friendly?

What amenities are available at Cyan Cancun Resort & Spa ?

Explore similar vacation rentals in Cancun

Cancun travel inspiration

Related vacation destinations