Trailborn Highlands

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds, Balcony | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Suite (The Garden) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Separate tub and shower, designer toiletries, hair dryer, bathrobes

9.4 / 10.0

Outstanding(40 Ratings)

Hotel in Highlands, NC

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Highlands with spa services and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Highlands, NC

Nearby attractions

Museum of the Cherokee Indian

49 mi

Available Rooms

Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Garden)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite (The Garden)

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Patio

2 Queen

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Trailborn Highlands

$$$$

9.4 / 10.0

Outstanding(40 Ratings)

Hotel in Highlands, NC

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Highlands, NC

Nearby attractions

Museum of the Cherokee Indian

49 mi

Available Rooms

Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Garden)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite (The Garden)

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Patio

2 Queen

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.4 / 10.0

Outstanding(40 Ratings)

5.0 / 10.0

Nov 2024

This is a fabulous property. Love the common areas and the quality of the snacks/tea offered. Have done a great job overhauling the space but keeping its original soul. Comfortable, well appointed and not at all fussy. Would absolutely return.

4.0 / 10.0

Nov 2024

We reserved a garden king with fireplace and were placed in a dog friendly king looking at the parking lot. the room smelled like dog urine. No other rooms left for that night but were moved to another alternate room, double no fireplace. Staff was friendly. The outdoor area/firepit is a nice place to gather and meet others. The Nordic Spa was not working so we could not enjoy that. Restaurant and Bar will open Jan 2025 we were told.

5.0 / 10.0

Nov 2024

Newly renovated hotel, very comfortable and great location. Plenty of amenities which lead to a wonderful visit to the HIghlands. Will be back for sure.

3.0 / 10.0

Nov 2024

Disappointed. The reason for my review: Beware - they actively overbook the balcony rooms (happened to myself and at least one other group that I am aware of). And as your check in day is within the window of no cancel/refund you will be ushered to a standard room with no refund for the price difference. Of note: We were offered an available “garden room” as a consolation, but upon opening the door we were taken aback with a strong urine smell. This headache has required multiple trips to the front desk and now multiple calls to hotels.com customer service all with me still stuck with paying the higher room rate per night. Other than overbooking: The rooms do look like the pictures… but the rear of the hotel (which is where the garden and balcony rooms are located) overlook the parking lot and the common areas which provides limited privacy and car hood views unlike the pictures imply. The staff was nice, but they are obviously working through staff, system, and process hiccups (issues) as a recently opened hotel.

5.0 / 10.0

Nov 2024

Trailborn was awesome staff, awesome location, awesome room. 10/10 recommend.

5.0 / 10.0

Sep 2024

In Highlands for the weekend. Lovely property within walking distance of the Main Street.

10.0 / 10.0

Sep 2024

We were a group with three rooms staying as part of Trailborn Highland's first 100 guests since opening. We were so impressed with the level of guest service at this property. The staff was eagetrto assist with all of our needs. Can't say enough on this topic. In addition, the rooms were comfortable and inviting, two with great views of the trees, and had great in-room amentities. Trailborn Highlands has a relaxing vibe that successfully combines a modern and rustic feel. A light complimentary selection of breakfast items was an added plus. We will definitely return!

5.0 / 10.0

Sep 2024

We stayed at Trailborn Highlands this past weekend and thoroughly enjoyed it! We had no idea that their grand opening was the weekend prior. We booked last minute and were a little concerned because of the reviews online but the pictures looked great and when we arrived, we found out the reviews were prior to new ownership and a full remodel! The hotel is super cool. The rooms are current with a retro vibe. Every staff member we encountered was very hospitable and helpful. We spoke to many! Christy, who is a manager, was so sweet and helpful. Chris, who is part of the team, works all over the resort and wanted to make sure everything was good with our bikes. As part of staying there they offer very attractive cruiser bikes for riding around town…which we did all day on Saturday. Everyone was asking where we got our bikes. :) We also spoke with the chef of the future onsite restaurant, Highlands Supper Club. It isn’t open yet so he was giving us insight as to where to eat, as he is all about food! Another awesome thing is that they have a great area to sit and relax or work, if needed- which includes a fireplace. They offer a continental breakfast with unique goodies that we loved! There is a beautiful area in the back of the hotel that offers Adirondack style chairs with fire pits. We sat out there both nights. It was incredible! We are excited to return as we will be staying there again! Thanks to the entire team at Trailborn Highlands for making our visit amazing!

5.0 / 10.0

Sep 2024

I had a WONDERFUL stay, and can't wait to come back! LOVED the water bottle filling station, the luxe-70s lodge vibe, the staff was incredible, they have a great offerings in the market, my room had a gas fireplace (!!!!), and overall I loved it. My only two complaints were that the mattress was not comfortable (my aching back woke me up both mornings), and I strongly dislike instant coffee, which was the ONLY coffee option available (in room or otherwise).

3.0 / 10.0

Dec 2023

Hotel is in a great location close to downtown Highlands, but it needs major renovations. Clerk stated that the hotel will be closing for 6 months for a complete makeover.

10.0 / 10.0

Dec 2023

Close enough to the town and rooms were fine.

2.0 / 10.0

Nov 2023

Failed to be advised the property is closing. TV/Internet did not function properly. The furniture was damaged. The appliances in kitchen were damaged. The keyless entry from the courtyard did not function. Maintenance never showed up after requesting. The hot water was Luke warm at best. Bugs in the room, dead but albeit they were present. We attempted to find another hotel but all were booked due to holiday. The heat would not regulate and the room stayed icy cold. Very disappointed in the conditions verses the advertisement.

8.0 / 10.0

Nov 2023

It is old but location is great.

6.0 / 10.0

Nov 2023

Lower level rooms had a sour smell. Continental breakfast would be great. Looking forward to upcoming remodeling.

5.0 / 10.0

Nov 2023

The staff was nice and helpful. Good location to downtown. Had a great stay.

3.0 / 10.0

Nov 2023

Very enjoyable stay. One thing though, the property could use a little updating. Other than that, I would definitely stay again.

3.0 / 10.0

Nov 2023

Hotel was ok ish. Could use a good scrubbing Bit dated. It was fine for a one night stay. If going to stay for longer would look for upgrades.

10.0 / 10.0

Nov 2023

Great for pets

8.0 / 10.0

Nov 2023

Really enjoyed the fireplace in the room. Thermostat on hvac unit did not work would not turn heat off no matter the setting. Unit just kept running and overheated the room.

8.0 / 10.0

Nov 2023

Clean and quiet room with a friendly staff. The property is dated but affordable, especially for the location.

10.0 / 10.0

Nov 2023

Friendly front desk staff.

4.0 / 10.0

Oct 2023

The hotel was clean and comfortable. We had a good stay. There was an "old" odor that was understandable with its age. The structure hasn't been updated in a very long time and could use some TLC but it was good for our friends wedding weekend stay.

10.0 / 10.0

Oct 2023

Great Value in the lovely Highlands. Walkable 1 mile Plus to shops. Enjoyed Yoga Highlands close by. Great dining and waterfalls. Spacious room, comfy bed, older bath but clean. Lobby lounge area had great mtn views

3.0 / 10.0

Oct 2023

Utilitarian hotel, well located, friendly, very helpful front desk staff. Free, coffee and tea available 24/7 in Lobby.

10.0 / 10.0

Oct 2023

Great location and quiet and affordable. Needs a little updating beds and bathroom lighting.

8.0 / 10.0

Oct 2023

Great location, beautiful scenery.

3.0 / 10.0

Oct 2023

The Highlands Inn Lodge is conveniently located in walking distance from town and affordably priced, which is why we are return guests. We were last there 5-6 years ago. We appreciated the cleanliness and friendliness of the staff, and the bed was comfortable. At least on our floor/hallway, the hotel is in need of updating, with worn carpet, bed quilt and walls. Some basic painting/repapering and flooring would make a huge difference. While clean, the worn rooms and hallways felt dark and a little dingy. The outdoor jacuzzi and fireplace were closed down, and there is nowhere to gather outdoors. The heater in our room worked but the thermostat did not, so either on and hot, or off. This issue was not a problem for us this visit and we reported it the the front desk on departure, and may be an exception rather than a trend. I hope to see the owner invest in this property that has such good potential to be a lovely place to stay.

4.0 / 10.0

Oct 2023

Hotel is very old and tired. Bedding was worn and stained and sheets don't seem to have been washed. I could see multiple hairs from other people on them. The cleanliness of the rest of the room was OK.

8.0 / 10.0

Oct 2023

Had a good visit

6.0 / 10.0

Oct 2023

Clean room but unkept property for Highlands. Kind of dated furniture for the location . Hot tub not in service and non inviting out door space for busy time of year. No phones or clock in room, very limited TV channels , mattress was old and concave, no towels or coffee in room when checked in and housekeeper seemed busy on personal call in hall. Could be a very nice busy hotel with right management and staff that cares and looks professional.

4.0 / 10.0

Oct 2023

Paid for courtyard view, there was no courtyard, just two chairs outside the room viewing parking lot.

4.0 / 10.0

Oct 2023

Room was clean but facility needs updating. TV was small and no channel guide. Bath needed minor superficial repairs. No breakfast service on site. I understand the facility is about to be renovated and my issues were already addressed in the renovation plans. I would stay here again.

10.0 / 10.0

Oct 2023

It was a good stay

8.0 / 10.0

Oct 2023

The rooms are older and can use an update. Several spiders in the corners. Staff were awesome and very helpful.

5.0 / 10.0

Oct 2023

Have stayed here before. Could tell they were struggling to improve the conditions and service. I give them an excellent rating because the have come a long way in two years. Employees including desk people were much more helpful and courteous. The rooms were cleaner and fresher. We will stay here again. Wayne H.

10.0 / 10.0

Oct 2023

Staffs helpfulness When stay had to be cut ; due to changes

8.0 / 10.0

Oct 2023

We liked that it was not on the main strip and was quiet. We liked the courtyard door to the hotel room. The bed had a huge dip in the center, we both rolled into the middle and it was not comfortable. I asked the front desk about it and they said they are about to do a large renovation. They said that they took room 009 out of service until the redo.

6.0 / 10.0

Oct 2023

The only benefit here is that it is inexpensive and close to town. The hotel is old, dingy and the room cleanliness is questionable. The front desk staff was very friendly.

6.0 / 10.0

Sep 2023

The hotel and rooms are very outdated. The room we reserved with 2 beds was confirmed but wasn’t available when we arrived at 6pm because the room hadn’t been cleaned and no one was there to clean it. My sister-in-law slept on an uncomfortable pull out bed instead of the bed we paid for. There were broken outlet covers and the TV did not work.

10.0 / 10.0

Sep 2023

The Highlands Inn lodge staff was excellent. They went above and beyond to help us and make our stay awesome.

FAQs

How much does this hotel cost compared to others in Highlands?

The average price for a rental in Highlands is $654 per night. This rental is $301 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Trailborn Highlands. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Trailborn Highlands pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Trailborn Highlands?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.

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9.9 / 10.0

Outstanding(179 Ratings)

In town, Quiet Cul de Sac (with Wi-Fi)

Trailborn Highlands

Hotel in Highlands, NC

Reasons to book

About this hotel

Amenities

Map of Highlands, NC

Nearby attractions

Available Rooms

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed (Garden)

Suite (The Garden)

Room, 2 Queen Beds, Patio

Trailborn Highlands

Hotel in Highlands, NC

Reasons to book

About this hotel

Amenities

Map of Highlands, NC

Nearby attractions

Available Rooms

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed (Garden)

Suite (The Garden)

Room, 2 Queen Beds, Patio

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Highlands?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Trailborn Highlands pet friendly?

What amenities are available at Trailborn Highlands?

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