Best Western Palace Hotel & Casino
Hotel in Douglas
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Internet / Wifi, Hot tub or spa and more
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About this hotel
Beachfront, with indoor pool
Catch some rays at the beach or spend the day relaxing at Best Western Palace Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Best Western Palace Hotel & Casino offers 133 accommodations with safes and coffee/tea makers. LED televisions come with digital channels.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Catch some rays at the beach or spend the day relaxing at Best Western Palace Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Best Western Palace Hotel & Casino offers 133 accommodations with safes and coffee/tea makers. LED televisions come with digital channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Douglas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Pool
Internet / Wifi
Laundry
Hot tub or spa
Map of Douglas
Available Rooms
Standard Room, 1 Double Bed, Non Smoking
Beds not specified • 161 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Twin Beds, Non Smoking
Beds not specified • 161 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 Double Bed, Non Smoking, Sea View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Twin Beds, Non Smoking, Sea View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking, Sea View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Hotel price was good, staff were excellent
2.5
Hotel price was good, staff were excellent
2.5
Had a great stay,great location, clean and great staff ,our only criticism is the hotel is dated,beds uncomfortable, rooms to warm but would definitely return
Forgot to mention pool and spa was great
2.5
Had a great stay,great location, clean and great staff ,our only criticism is the hotel is dated,beds uncomfortable, rooms to warm but would definitely return
Forgot to mention pool and spa was great
1.5
Old, dated and noisy. Rooms / towels every 3 days
1.5
Old, dated and noisy. Rooms / towels every 3 days
4.0
Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily
1.5
Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.
1.5
Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.
4.0
Friendly staff
Noisy room next to large extractor fans
4.0
Just got home after a 3 night stay.
Hotel rooms was clean and tidy no problems .
Staff was lovely Freindly and helpful.
Food breakfast and evening meal was lovely too.
All 3 of us had a great stay Thankyou. 😊
2.5
Great Hotel, a bit dated in parts but still very good. Food was good, rooms clean and staff very friendly and helpful
2.5
Great Hotel, a bit dated in parts but still very good. Food was good, rooms clean and staff very friendly and helpful
2.0
+ clean room
+ great sea view from room terrace
+ great location
+ comfortable and well appointed
- check in felt rather rushed
- whole place feels a little dated and worn
2.0
+ clean room
+ great sea view from room terrace
+ great location
+ comfortable and well appointed
- check in felt rather rushed
- whole place feels a little dated and worn
1.5
Hotel is very dated, needs a complete revamp. Patchy carpets, creaking furniture Too a long walk from central Douglas. Room only cleaned every 3 days, which seems odd. Overpriced.
1.5
Hotel is very dated, needs a complete revamp. Patchy carpets, creaking furniture Too a long walk from central Douglas. Room only cleaned every 3 days, which seems odd. Overpriced.
2.0
This is a lovely hotel and firendly staff. However, it does need to be updated a bit. It was in a good location near the bus stop. Just parts of the hotel looked a bit dated.
2.0
This is a lovely hotel and firendly staff. However, it does need to be updated a bit. It was in a good location near the bus stop. Just parts of the hotel looked a bit dated.
5.0
Really good hotel with great facilities enjoyed my stayband will definitely stay again next time.
5.0
Really good hotel with great facilities enjoyed my stayband will definitely stay again next time.
5.0
It was just what we needed for a short break. The only complaint I had was the wi-fi, it was very hit and miss and with a teenage child it was very important!
5.0
It was just what we needed for a short break. The only complaint I had was the wi-fi, it was very hit and miss and with a teenage child it was very important!
4.0
The Best Western Palace Hotel is a good choice for those wanting a holiday in Douglas, with the ability to walk to various local attractions. The hotel has excellent and friendly staff, but the service is limited. Caution: They only service your room every third full day of your stay. For a hotel claiming to be 4 Star, this is insufficient. The rooms are comfortable and clean, with plenty of space in the King Size sea view rooms. The public areas could use a refresh, and in particular the carpets are old, old-fashioned and threadbare in parts. The hotel has access to two restaurants and two bars. We didn't use the Paragon Bar, which is attached to the restaurant of the same name. This restaurant serves breakfast, lunch and dinner. We only ate breakfast there, but were happy with both the buffet and a la carte service. The second bar is Looky's, a newly refurbished bar are with comfortable seating and a reasonable range of drinks at OK prices. My one complaint about this bar is that it reserved tables for people from outside the hotel. This was disappointing, as as hotel residents one would expect to be ably to find a comfortable seat in one's own hotel bar. The second restaurant is the majestic. This is a Chinese restaurant with access from the Promenade and the hotel. The food here was authentic Chinese and very good value for money. The staff were very friendly. We ate there twice in four nights.
4.0
The Best Western Palace Hotel is a good choice for those wanting a holiday in Douglas, with the ability to walk to various local attractions. The hotel has excellent and friendly staff, but the service is limited. Caution: They only service your room every third full day of your stay. For a hotel claiming to be 4 Star, this is insufficient. The rooms are comfortable and clean, with plenty of space in the King Size sea view rooms. The public areas could use a refresh, and in particular the carpets are old, old-fashioned and threadbare in parts. The hotel has access to two restaurants and two bars. We didn't use the Paragon Bar, which is attached to the restaurant of the same name. This restaurant serves breakfast, lunch and dinner. We only ate breakfast there, but were happy with both the buffet and a la carte service. The second bar is Looky's, a newly refurbished bar are with comfortable seating and a reasonable range of drinks at OK prices. My one complaint about this bar is that it reserved tables for people from outside the hotel. This was disappointing, as as hotel residents one would expect to be ably to find a comfortable seat in one's own hotel bar. The second restaurant is the majestic. This is a Chinese restaurant with access from the Promenade and the hotel. The food here was authentic Chinese and very good value for money. The staff were very friendly. We ate there twice in four nights.
2.5
Very good hotel with great sea views
2.5
Very good hotel with great sea views
1.5
Hotel is in a great location with all the amenities you would need however it’s very tired and in need of an update. They have started by the looks of it with a newly laid car park, new bar and a new area in the restaurant. I’m sure if they do the rest of the hotel to those standards it will be really nice
1.5
Hotel is in a great location with all the amenities you would need however it’s very tired and in need of an update. They have started by the looks of it with a newly laid car park, new bar and a new area in the restaurant. I’m sure if they do the rest of the hotel to those standards it will be really nice
4.0
No comments
4.0
No comments
2.0
Staff are so lovely at this hotel and breakfast is amazing, plenty of variety. The room was comfortable.
2.0
Staff are so lovely at this hotel and breakfast is amazing, plenty of variety. The room was comfortable.
1.0
We where are from Friday until Monday morning with no cleaning of the room we had to keep asking for clean towels.
3.0
The hotel itself was dilapidated, apart from Looky’s bar and the Fitness Club, which had clearly recently been modernised to a good standard. I didn’t go in the Casino but I suspect that this was plush.
The dining room for Breakfast was crowded but the food was quite good. The rooms and the corridors were very tired and basic in decor and comfort. The shower was outdated and didn’t work well. The toilet did not flush easily. The bathroom was small and lacked sufficient room for showering and ablutions.
3.0
The hotel itself was dilapidated, apart from Looky’s bar and the Fitness Club, which had clearly recently been modernised to a good standard. I didn’t go in the Casino but I suspect that this was plush.
The dining room for Breakfast was crowded but the food was quite good. The rooms and the corridors were very tired and basic in decor and comfort. The shower was outdated and didn’t work well. The toilet did not flush easily. The bathroom was small and lacked sufficient room for showering and ablutions.
1.0
We where are from Friday until Monday morning with no cleaning of the room we had to keep asking for clean towels.
2.0
Rooms a little dated but location was good. Health suite was good with wonderful views across the bay from the pool
2.0
Rooms a little dated but location was good. Health suite was good with wonderful views across the bay from the pool
4.0
Great time!
FAQs
How much does this hotel cost compared to others in Douglas?
The average price for a rental in Douglas is $131 per night. This rental is $0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Palace Hotel & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Palace Hotel & Casino. Enjoy the water!
Is Best Western Palace Hotel & Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Palace Hotel & Casino?
We found 4 amenities for this rental. This includes pool, internet / wifi, laundry, and hot tub or spa.
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