Homewood Suites Southwind - Hacks Cross
Hotel in Germantown, TN
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Memphis hotel in Lakes of Forest Hill with free breakfast and area shuttle service
An outdoor pool, a 24-hour fitness center, and an outdoor tennis court are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.
An outdoor pool, a 24-hour fitness center, and an outdoor tennis court are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Map of Germantown, TN
Available Rooms
Suite, 1 Bedroom, Non Smoking
Beds not specified • 503 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Suite, 1 Bedroom, Non Smoking
Beds not specified • 980 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 1 King Bed, Non Smoking
Beds not specified • 419 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
Beds not specified • 503 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Bedrooms, Non Smoking
Beds not specified • 503 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
I have a peaceful night and a great experience .
5.0
I have a peaceful night and a great experience .
3.0
No kitchen utensils, white towels were stained
3.0
No kitchen utensils, white towels were stained
5.0
Very nice area and hotel. The ladies at the check in desk were so nice.
5.0
Very nice area and hotel. The ladies at the check in desk were so nice.
4.0
We only had a trash can in bathroom, not kitchen or living room. The towel rack fell off wall only one hand towel.
4.0
We only had a trash can in bathroom, not kitchen or living room. The towel rack fell off wall only one hand towel.
6.0
Sink was broken and toilet wouldnt flush
6.0
Sink was broken and toilet wouldnt flush
10.0
This may have been the friendliest staff I have ever encountered.
The staff was great but the facility is aged some, perfect for the St. Jude golf tourny.
10.0
This may have been the friendliest staff I have ever encountered.
The staff was great but the facility is aged some, perfect for the St. Jude golf tourny.
1.0
We arrived to take our son to college and this experience was an absolute mess.
room: dirty sheets & old sock on the pullout couch, the few dishes were dirty, you can’t even fully open the dishwasher, the freezer wouldn’t fully stay close so it kept freezing over the seal.
(the ONLY positive part of our experience was the breakfast attendant Ms Betty who was a gem & deserves a raise)
2nd night & we had a break in with our car parked under a light and by the back entrance.
2 broken windows, one fully shattered. A $999 deductible will be out of pocket to fix both windows and the hotel absolutely could care less. Just the price you pay for parking at this fine establishment they said. “It’s the risk you take, like parking at a mall” is exactly the Homewood Suites official response. Citing that there is crime all over Memphis as it happens oh well.
We asked to see security footage & were refused. We still have not heard from their insurance & their response shows they KNOW there is heavy crime in the area & they KNOWINGLY choose to do less than the bare minimum in protecting their guests bc it would require effort.
Save yourself, Under NO circumstances would I ever suggest anyone waste their $ staying here.
1.0
We arrived to take our son to college and this experience was an absolute mess.
room: dirty sheets & old sock on the pullout couch, the few dishes were dirty, you can’t even fully open the dishwasher, the freezer wouldn’t fully stay close so it kept freezing over the seal.
(the ONLY positive part of our experience was the breakfast attendant Ms Betty who was a gem & deserves a raise)
2nd night & we had a break in with our car parked under a light and by the back entrance.
2 broken windows, one fully shattered. A $999 deductible will be out of pocket to fix both windows and the hotel absolutely could care less. Just the price you pay for parking at this fine establishment they said. “It’s the risk you take, like parking at a mall” is exactly the Homewood Suites official response. Citing that there is crime all over Memphis as it happens oh well.
We asked to see security footage & were refused. We still have not heard from their insurance & their response shows they KNOW there is heavy crime in the area & they KNOWINGLY choose to do less than the bare minimum in protecting their guests bc it would require effort.
Save yourself, Under NO circumstances would I ever suggest anyone waste their $ staying here.
4.0
the odor of marijuana was everywhere. Took kids the swimming pool and people were smoking marijuana in front of the staff at the table outside the pool. The room, lights were burnt out, carpet was dirty and stained, stains on the lamp shades, iron burns in the furniture, mold in bathroom from leak in ceiling, wall paper pealing from water leaks. Light fixture in bathroom was broken. The odor of marijuana being smoked in hallways was nauseating and disgusting.
4.0
the odor of marijuana was everywhere. Took kids the swimming pool and people were smoking marijuana in front of the staff at the table outside the pool. The room, lights were burnt out, carpet was dirty and stained, stains on the lamp shades, iron burns in the furniture, mold in bathroom from leak in ceiling, wall paper pealing from water leaks. Light fixture in bathroom was broken. The odor of marijuana being smoked in hallways was nauseating and disgusting.
4.0
I would stay here again because they have a good pet policy. Unfortunately, one of the remotes had been chewed up by a previous dog guest, and the batteries in the remote were dead. I had to switch them out with the second TV in the bedroom. Great breakfast.
4.0
I would stay here again because they have a good pet policy. Unfortunately, one of the remotes had been chewed up by a previous dog guest, and the batteries in the remote were dead. I had to switch them out with the second TV in the bedroom. Great breakfast.
4.0
I had no hot water, I reported it to the front desk and nothing was done about it
4.0
I had no hot water, I reported it to the front desk and nothing was done about it
10.0
Staff was excellent! We had booked a suite to accommodate 2 adults and 5 kids. When we arrived, Mr Shaw informed me that the AC had quit working in one of the bedrooms. He then informed me that he had moved us to two rooms that were adjoining, but at a lesser rate. Phenomenal customer service. Breakfast was great and the best I have had at a hotel with free breakfast. Seemed more homemade. Would stay again.
10.0
Staff was excellent! We had booked a suite to accommodate 2 adults and 5 kids. When we arrived, Mr Shaw informed me that the AC had quit working in one of the bedrooms. He then informed me that he had moved us to two rooms that were adjoining, but at a lesser rate. Phenomenal customer service. Breakfast was great and the best I have had at a hotel with free breakfast. Seemed more homemade. Would stay again.
10.0
It was nice
10.0
All around useful. Helpful staff. Clean halls. Quiet. Good parking! Staff is amazing people
10.0
It was nice
10.0
All around useful. Helpful staff. Clean halls. Quiet. Good parking! Staff is amazing people
10.0
Very nice
10.0
Very nice
3.0
Noisy aircon sounded like a freight train all times of the day.Nice room inside.rundown tiny pool
3.0
Noisy aircon sounded like a freight train all times of the day.Nice room inside.rundown tiny pool
6.0
It was ok
6.0
It was ok
2.0
Furniture and carpet was in bad condition...stains and smells all thru, the shower didnt have a shower curtain...the only good thing about the hotel was the beds they were clean
2.0
Furniture and carpet was in bad condition...stains and smells all thru, the shower didnt have a shower curtain...the only good thing about the hotel was the beds they were clean
6.0
A complete dump. Staff is great. But the entire property is a pit
6.0
A complete dump. Staff is great. But the entire property is a pit
8.0
I wish they would’ve come in to empty my trash and replace towels while I was there for 5 nights but I got new towels & a trash bag from the front desk. Kitchen area did have a funny smell, either garbage disposal or dishwasher.
8.0
I wish they would’ve come in to empty my trash and replace towels while I was there for 5 nights but I got new towels & a trash bag from the front desk. Kitchen area did have a funny smell, either garbage disposal or dishwasher.
5.0
Arrived late, but had an amazing quiet room and had a good night of sleep! Seriously good sleep in a comfortable bed and quiet room. Plus breakfast was included and was great!
5.0
Arrived late, but had an amazing quiet room and had a good night of sleep! Seriously good sleep in a comfortable bed and quiet room. Plus breakfast was included and was great!
FAQs
How much does this hotel cost compared to others in Germantown?
The average price for a rental in Germantown is $196 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites Southwind - Hacks Cross. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites Southwind - Hacks Cross. Enjoy the water!
Is Homewood Suites Southwind - Hacks Cross pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites Southwind - Hacks Cross?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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