Sofitel Hangzhou Westlake

Suite, 1 King Bed (Prestige) | View from room

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Prestige) | 1 bedroom, premium bedding, down comforters, minibar

4.2 / 5.0

Excellent(416 Ratings)

Hotel in Hangzhou

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Hangzhou hotel connected to a shopping center, a quick walk to West Lake
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sofitel Hangzhou Westlake offers 233 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

0.8 mi

西湖十景

1.7 mi

Available Rooms

Luxury King Room

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 2 Twin Beds

Beds not specified • 377 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Junior Suite, 1 King Bed

Beds not specified • 646 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed, Business Lounge Access

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury City View King Room

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Sofitel Hangzhou Westlake

$$$$

4.2 / 5.0

Excellent(416 Ratings)

Hotel in Hangzhou

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

0.8 mi

西湖十景

1.7 mi

Available Rooms

Luxury King Room

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 2 Twin Beds

Beds not specified • 377 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Junior Suite, 1 King Bed

Beds not specified • 646 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed, Business Lounge Access

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury City View King Room

Beds not specified • 484 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(416 Ratings)

5.0 / 5.0

Jul 2024

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.

5.0 / 5.0

Jul 2024

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.

5.0 / 5.0

Jul 2024

Next to the Westlake, very easy to access. Central location

5.0 / 5.0

Jul 2024

Next to the Westlake, very easy to access. Central location

5.0 / 5.0

Jun 2024

Convent location a block from West Lake, clean comfortable facility, would stay here again.

5.0 / 5.0

Jun 2024

Convent location a block from West Lake, clean comfortable facility, would stay here again.

1.0 / 5.0

Jun 2024

When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management

1.0 / 5.0

Jun 2024

2.5 / 5.0

Jun 2024

Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.

2.5 / 5.0

Jun 2024

Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.

5.0 / 5.0

May 2024

Very convenient. We were just across from the lake. Our junior suite booking including daily breakfasts and afternoon teas. Suite was tidied twice a day with fresh fruits provided daily. Hotel drivers offered good rates and good service.

5.0 / 5.0

May 2024

2.0 / 5.0

May 2024

Great location next to the lake

2.0 / 5.0

May 2024

Great location next to the lake

2.5 / 5.0

Apr 2024

Close proximity to the West Lake makes it easy to assess. There's no lake view from our room but can go to the gardens for that. Room is well taken care of by the service staff, excellent service.

2.5 / 5.0

Apr 2024

Close proximity to the West Lake makes it easy to assess. There's no lake view from our room but can go to the gardens for that. Room is well taken care of by the service staff, excellent service.

0.5 / 5.0

Apr 2024

- 5 stars Hotel without good air-conditioner - Not providing convenient room and comfort to the guests. - Staff Hotel not even solving guests complaint. - Air conditioner not running well, noisy room environment.

0.5 / 5.0

Apr 2024

1.5 / 5.0

Dec 2023

The housekeeping was not met. The cups weren’t washed. The beds weren’t tided properly. Some of our rubbish was also not cleared away. The service was not what we expected based on the reviews.

1.5 / 5.0

Dec 2023

The housekeeping was not met. The cups weren’t washed. The beds weren’t tided properly. Some of our rubbish was also not cleared away. The service was not what we expected based on the reviews.

2.5 / 5.0

Dec 2023

convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district

2.5 / 5.0

Dec 2023

convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district

5.0 / 5.0

Nov 2023

Near West lake

5.0 / 5.0

Nov 2023

Near West lake

5.0 / 5.0

Oct 2023

The hotel is located cross street distance from the world famous Westlake. The hotel rooms are super clean and spacious. The staff are well trained, but I found the male staff members were less patient than the female staff. Another thing should be improved is the transportation. The taxi or Uber drivers sometimes were not able to drive to the front of the lobby to pick up guests - inconvenient when with luggage.

5.0 / 5.0

Oct 2023

5.0 / 5.0

Sep 2023

Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.

5.0 / 5.0

Sep 2023

5.0 / 5.0

Sep 2023

Very nice hotel despite being slightly old. The hotel is very pretty and service is extremely good.

5.0 / 5.0

Sep 2023

Very nice hotel despite being slightly old. The hotel is very pretty and service is extremely good.

5.0 / 5.0

Aug 2023

This property was amazing. For the location and price, it can't be beaten. It was a 3-minute walk to a fun part of the west lake with food and dining. The cabs were able to pull up to the front of the lobby. The service was really good. Can't way enough good things about this hotel. I will definitely be back

5.0 / 5.0

Aug 2023

5.0 / 5.0

Aug 2023

The staff were more than accommodating. They helped make my stay enjoyable.

5.0 / 5.0

Aug 2023

The staff were more than accommodating. They helped make my stay enjoyable.

3.0 / 5.0

May 2023

area for improvement for staff at dining room making noises while pulling the chairs during clearing

3.0 / 5.0

May 2023

area for improvement for staff at dining room making noises while pulling the chairs during clearing

2.5 / 5.0

Jan 2023

The room is one of the best we have stayed, the other greatest experience are the staffs we met, especially the gentlement Liu (小刘) from the conciege, he is

2.5 / 5.0

Jan 2023

The room is one of the best we have stayed, the other greatest experience are the staffs we met, especially the gentlement Liu (小刘) from the conciege, he is

2.5 / 5.0

May 2020

Great location, very helpful staff. Virus means breakfast is limited but still very good. Right by the lake, wonderful. Good English spoken. Room great too. Walking distance to lake,pagoda, shops. Thoroughly recommend.

2.5 / 5.0

May 2020

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is $61 per night. This rental is $141 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sofitel Hangzhou Westlake. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sofitel Hangzhou Westlake. Enjoy the water!

Is Sofitel Hangzhou Westlake pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sofitel Hangzhou Westlake?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4.4 / 5.0

Excellent(32 Ratings)

InterContinental One Thousand Island Lake Resort, an IHG Hotel

Resort

in Thousand Island Lake

2 single beds

Garden · Pool · Kitchen or Kitchenette

Resort in Hangzhou, for $166 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Sofitel Hangzhou Westlake

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Luxury King Room

Superior Room, 2 Twin Beds

Junior Suite, 1 King Bed

Luxury Room, 1 King Bed, Business Lounge Access

Luxury City View King Room

Sofitel Hangzhou Westlake

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Luxury King Room

Superior Room, 2 Twin Beds

Junior Suite, 1 King Bed

Luxury Room, 1 King Bed, Business Lounge Access

Luxury City View King Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sofitel Hangzhou Westlake pet friendly?

What amenities are available at Sofitel Hangzhou Westlake?

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