Embassy Suites Hotel Winston-Salem
Hotel in Winston-Salem, NC
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Winston-Salem with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and safes. Rooms open to balconies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and safes. Rooms open to balconies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
TV
Map of Winston-Salem, NC
Available Rooms
Suite, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite 2 Queens, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Two Queen Suite Acc with Tub Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive, One King Bed, Non-Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Two Bedroom Suite, Non-Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.5
Great space. Additional cups and/or glass instead of foam coffee cups would have been nice as well as better lighting in the bathroom, but overall a wonderful experience. The staff was very friendly and the breakfast buffet was top notch! Would totally come back!
1.0
I was double charged and I am having a hard time getting in touch with someone at the hotel to talk to personally.
1.0
There was an open box of soap with pubic hair on it in the shower.
I prepaid for the room but my card was charged again at check in. No manager could be located to correct the charge. Front desk didn’t know the manager’s last name for me to call back. No verification of refund given.
1.0
There was an open box of soap with pubic hair on it in the shower.
I prepaid for the room but my card was charged again at check in. No manager could be located to correct the charge. Front desk didn’t know the manager’s last name for me to call back. No verification of refund given.
1.0
Overall, it was good. Rooms were old and outdated but clean enough. Breakfast was subpar. The meat was hidden behind the bar. Found hair in my food. Breakfast is usually my favorite part of staying at Embassy Suites. Hotel definitely needs to be updated asap for the price they charge. Excellent location! Lots of places to eat within walking distance.
1.0
Overall, it was good. Rooms were old and outdated but clean enough. Breakfast was subpar. The meat was hidden behind the bar. Found hair in my food. Breakfast is usually my favorite part of staying at Embassy Suites. Hotel definitely needs to be updated asap for the price they charge. Excellent location! Lots of places to eat within walking distance.
1.5
We booked two rooms for our team this past weekend. We had originally booked for 2 nights, but called the hotel to extend our 2 rooms to 3 nights over a month ago. I called to confirm our reservation a couple days in advance. When we arrived, they claimed we only had 1 room for 3 nights and were sold out of all other rooms. I think it was a miscommunication between Hotels.com and the Hotel, however even with the reservation on our email, they offered no help at the hotel. So all 4 single adults had to stay in 1 room and share beds.
This embassy suites is tired and run down. There was mold on our walls and all the baseboards were falling off. We will stay somewhere else next time we are in town.
1.5
We booked two rooms for our team this past weekend. We had originally booked for 2 nights, but called the hotel to extend our 2 rooms to 3 nights over a month ago. I called to confirm our reservation a couple days in advance. When we arrived, they claimed we only had 1 room for 3 nights and were sold out of all other rooms. I think it was a miscommunication between Hotels.com and the Hotel, however even with the reservation on our email, they offered no help at the hotel. So all 4 single adults had to stay in 1 room and share beds.
This embassy suites is tired and run down. There was mold on our walls and all the baseboards were falling off. We will stay somewhere else next time we are in town.
2.0
The hotel was beautiful. I had called ahead and specifically asked if they had pet free rooms and was told it was the upper 2 floors. They put me in a room at the end of a hall on the 3rd floor. I could smell pets on the way to my room, but,the room was good.
2.0
The hotel was beautiful. I had called ahead and specifically asked if they had pet free rooms and was told it was the upper 2 floors. They put me in a room at the end of a hall on the 3rd floor. I could smell pets on the way to my room, but,the room was good.
2.5
The room was clean and very comfortable. Everyone with the staff was friends and quick to offer assistance for anything.
Beyond thier control is the parking deck information. I wish there was info about this on the Hotels.com site.
2.5
The room was clean and very comfortable. Everyone with the staff was friends and quick to offer assistance for anything.
Beyond thier control is the parking deck information. I wish there was info about this on the Hotels.com site.
5.0
ok
5.0
I had an amazing stay. I stayed there a couple of years ago, and it was not the best. The hotel and its staff have done a 360. It was an amazing stay with excellent customer service and professionalism by the staff. I'm looking forward to my next visit.
2.0
Convenient location but ripped curtains, ac and fridge not working, dirty elevators. Maintenance man was very nice. Tried to fix the air conditioner at 11 o’clock at night.. Dirty outdoor entrances.
2.0
Convenient location but ripped curtains, ac and fridge not working, dirty elevators. Maintenance man was very nice. Tried to fix the air conditioner at 11 o’clock at night.. Dirty outdoor entrances.
3.0
I reserved a king suite, and they gave me a double room
3.0
I reserved a king suite, and they gave me a double room
3.0
Average at best. Needs a lot of deep cleaning and updating. Room was generally clean and staff were very nice. Breakfast area did not look sanitary but staff was so busy that I just don’t think they could keep up with the number of guests.
3.0
Average at best. Needs a lot of deep cleaning and updating. Room was generally clean and staff were very nice. Breakfast area did not look sanitary but staff was so busy that I just don’t think they could keep up with the number of guests.
0.5
1)Parking is $25/day so budget that into the price of the hotel 2) everything is broken: elevator, A/C in our room, ice machine 3)any simple request is refused: coffee cup refresh in the room, towels (multiple requests)…. We were met with excuses and told some version of “I have 23 rooms to clean” or told to ask someone else. Crazy! We finally decided to go to the indoor pool to steal pool towels since we had a suite for 4 people and were only provided with 2 for 2 nights!!!! 4)speaking of the pool… its filthy, cloudy, had a white film on the top and pretty sure there was BLOOD on the floor. Whirlpool is broken. 5)”dinner” from the onsite restaurant is actually premade salads or sandwiches in styrofoam that are super sketchy. 6)room was filthy, bug found in the bed, not actually cleaned during stay, mildew in shower, sticky slimy bathroom floor. 7) overall the hotel is just super weirdly laid out and strange, old, needs lots of updates.
Only saving grace is that food service staff are so nice. They are very friendly and accommodating when compared to other hotel staff. Breakfast and happy hour (very generous) was appreciated. But that’s not enough. Would never stay here again.
0.5
1)Parking is $25/day so budget that into the price of the hotel 2) everything is broken: elevator, A/C in our room, ice machine 3)any simple request is refused: coffee cup refresh in the room, towels (multiple requests)…. We were met with excuses and told some version of “I have 23 rooms to clean” or told to ask someone else. Crazy! We finally decided to go to the indoor pool to steal pool towels since we had a suite for 4 people and were only provided with 2 for 2 nights!!!! 4)speaking of the pool… its filthy, cloudy, had a white film on the top and pretty sure there was BLOOD on the floor. Whirlpool is broken. 5)”dinner” from the onsite restaurant is actually premade salads or sandwiches in styrofoam that are super sketchy. 6)room was filthy, bug found in the bed, not actually cleaned during stay, mildew in shower, sticky slimy bathroom floor. 7) overall the hotel is just super weirdly laid out and strange, old, needs lots of updates.
Only saving grace is that food service staff are so nice. They are very friendly and accommodating when compared to other hotel staff. Breakfast and happy hour (very generous) was appreciated. But that’s not enough. Would never stay here again.
1.5
Room was run down, door didn’t shut properly, HUGE gap under the door so no smoke or fire protection, I’ve machine busted.
1.5
Room was run down, door didn’t shut properly, HUGE gap under the door so no smoke or fire protection, I’ve machine busted.
2.5
We enjoyed our stay in Winston-Salem. The manager’s reception was a nice perk. Good restaurants close by.
1.0
Winston Salem is a lovely area. We purchased a suite room due to this giving our family of 5 room. We asked 3 times and went to the front desk to get linens for the pull out bed, they refused to give us any. The breakfast was a joke with wait times of 20 minutes. Such a disappointment of a night in a beautiful area with a terrible stay.
2.5
We enjoyed our stay in Winston-Salem. The manager’s reception was a nice perk. Good restaurants close by.
1.0
Winston Salem is a lovely area. We purchased a suite room due to this giving our family of 5 room. We asked 3 times and went to the front desk to get linens for the pull out bed, they refused to give us any. The breakfast was a joke with wait times of 20 minutes. Such a disappointment of a night in a beautiful area with a terrible stay.
1.5
Hotel was clean and the room was spacious. I had a kitchenette, living room and 2 beds
The staff was very helpful. The hotel needs to be updated but was fine foe my short stay.
1.5
Hotel was clean and the room was spacious. I had a kitchenette, living room and 2 beds
The staff was very helpful. The hotel needs to be updated but was fine foe my short stay.
2.0
I’ve stayed in numerous Embassy Suite locations and this was the worst. The carpet in our room was dirty and stained. The pullout bed cover had bloodstains. We removed the stained cover and asked for new sheets which we received. We expected that when cleaning came the next day, the stained cover which was on the floor would be removed. It remained there our entire 3 night stay. The staff was friendly so that was a plus but the hotel is old, elevators were out of order and there is no designated hotel parking so my husband and I who had to drive separately ended up paying $150 ($75pp) in parking. We will not be choosing the Winston location anytime soon.
2.0
I’ve stayed in numerous Embassy Suite locations and this was the worst. The carpet in our room was dirty and stained. The pullout bed cover had bloodstains. We removed the stained cover and asked for new sheets which we received. We expected that when cleaning came the next day, the stained cover which was on the floor would be removed. It remained there our entire 3 night stay. The staff was friendly so that was a plus but the hotel is old, elevators were out of order and there is no designated hotel parking so my husband and I who had to drive separately ended up paying $150 ($75pp) in parking. We will not be choosing the Winston location anytime soon.
5.0
The staff was very nice and helpful
5.0
The staff was very nice and helpful
2.0
One elevator was down and the other two made very large slamming and weird noises. Would not give a second key to the room for the other adult. There were no towels at the pool and multiple families had to go ask and it took over an hour to get clean towels for some.
The second floor had a large area with stacked up tables and chairs you had to zig zag through to get to the parking garage where the doors were broken. I really liked the layout of our room but overall the place was lackluster.
2.0
One elevator was down and the other two made very large slamming and weird noises. Would not give a second key to the room for the other adult. There were no towels at the pool and multiple families had to go ask and it took over an hour to get clean towels for some.
The second floor had a large area with stacked up tables and chairs you had to zig zag through to get to the parking garage where the doors were broken. I really liked the layout of our room but overall the place was lackluster.
2.0
It was run down. The shower was broken and did not work. The sofa bed was disgusting and broken as well. I can't believe I paid for this.
2.0
It was run down. The shower was broken and did not work. The sofa bed was disgusting and broken as well. I can't believe I paid for this.
1.0
The hotel from the outside looked nice and updated but the room was run down and looked bad. The couch cushions had its stuffing showing. We booked a room that was suppose to fit 6 people and there was two queen beds and a pull out sofa. However the pullout sofa didn’t have any linens and when I called the front desk to ask for linens they told me they didn’t have any. I asked them where we were suppose to sleep and they said they didn’t know. The mattress on the pull out bed was stained as well. Super disappointed in my stay.
1.0
The hotel from the outside looked nice and updated but the room was run down and looked bad. The couch cushions had its stuffing showing. We booked a room that was suppose to fit 6 people and there was two queen beds and a pull out sofa. However the pullout sofa didn’t have any linens and when I called the front desk to ask for linens they told me they didn’t have any. I asked them where we were suppose to sleep and they said they didn’t know. The mattress on the pull out bed was stained as well. Super disappointed in my stay.
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $218 per night. This rental is $39 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Embassy Suites Hotel Winston-Salem. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites Hotel Winston-Salem. Enjoy the water!
Is Embassy Suites Hotel Winston-Salem pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites Hotel Winston-Salem?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and balcony or patio.
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