Hilton Garden Inn Winston-Salem/Hanes Mall
3.7
Good(190 Reviews)Hotel in Winston-Salem, NC
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Equipped with a microwave and mini-refrigerator in each guestroom and offering a 24-hour convenience store, this Winston-Salem, North Carolina hotel is close to local attractions and Interstate 40.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Winston-Salem, NC
Available Rooms
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.7
Good(190 Reviews)100% verified reviews
3.7
The location was good, the staff was friendly.
Very disappointed with the fact that the facility claims to have a pool, however apon arrival they were undergoing maintenance and the pool area was completely shut down. We were there and chose this hotel for the pool because we were traveling with children. Also all the shampoo, conditioner, and body wash were empty.
3.7
Nice looking
They charged me the $250 for smoking saying that I smoked in the room when i didn’t. Went there for a baby shower from out of town. We got back to the room at 11pm, went to sleep, woke up, took shower, and checked out. Just because they found a tobacco product in the room, they accused me of smoking and charged me.
3.7
Acceptable...basic
The hotel was being renovated. There was a smell of wet paint. There is no a/c on the floors so it was musty smelling & hot. The smell in the room was musty & smelt of wet paint.
We paid the regular price for a room at a time that renovations were occur3at the hotel and service was substandard
3.7
The room, the furniture, and the bed. The front desk staff were friendly, but it did seem a bit forced. I would imagine they were coached.
The pool was too cold, breakfast was not included and was expensive. The water in the room that wasn't for us was tacky and rude
3.7
Location near dining and grocery. On site restaurant. Quiet. The pool nice.
All good
3.7
Free coffee
Staff greeting, friendliness, helpfulness was very poor and not a highlight.
Pool was depressing.
Breakfast was $13/person and it was mediocre at best; barely fresh food and it was even toward the end of serving.
3.7
Room was good, bed was comfortable, shower had nice water pressure and lots of hot water. Had a closet, desk, night stands, lamps, lounge chair,ottoman. Plugs next to bed for cell phone. Mini fridge, ice machine down the hall. Indoor pool. Small store, bar, restaurant. Food was good, we had breakfast.The employees are so nice here.
Unfortunately they're remoldeing and over half their parking lot had containers and work trucks so parking was awful for a booked hotel. I get it but made it terrible to park, I don't like not being able to see my car in a hotel, especially for the price we paid, no security so kinda on your own with that. We just unloaded everything and took to room.
3.7
Size of the room.
Did not get the room (area) requested. The rooms that have been renovated are really nice, the ones that have not been renovated are so so.
3.7
Quite, guest laundry, friendly staff
No hot tub & indoor pool was cold. Breakfast was an extra charge.
3.7
The location was very convenient. The staff was very friendly. The bed was very comfortable.
Bathroom was dated.
3.7
It was well-maintained, decorated beautifully, clean, convenient location to where I was going and what I was doing
Nothing
3.7
We didn't have breakfast. Too expensive.
The bathroom smells dampc, probably because the exhaust fan never worked.
3.7
great location
nothing
3.7
As on another review, breakfast is good. Made to order or buffet. Had to ask for hot water and tea bag; i'm a tea drinker. Coffee and water available 24 hours.
uhm???
3.7
everything
3.7
Most everything was great.
Bathroom was a little dated. No counter space in bathroom.
3.7
the room was nice and spacious.
my son has been dying to swim and the pool was nasty. It had dark hair through the whole pool. my husband tried to clean it but there was so much. super disappointing.
3.7
Convenient to get to. Staff was very friendly. Rooms we’re comfortable.
The restaurant was awful. very limited menu and they ran out of hamburgers. Food came and had to send back salad. Ordered NO blue cheese due to allergy and it arrived with blue cheese. one waiter/bartender and she tried really hard to get to everyone, but dinner was a struggle for us. One of the friends I traveled with found condoms and court papers left in the drawer by coffee maker. That was disconcerting.
3.7
location comfortable bed and the staff was very friendly. the bar/ restaurant in hotel.
3.7
location
breakfast fixed by cook was horrible. all adding to omelette old and overcooked. grits for breakfast with garlic and pepper was disgusting. coffee bitter. and we paid over $30+ was ridiculous.
3.7
Bed was comfortable, luv'd the feather pillows. Day one had cooked to order breakfast which was tasty; potatoes and omelet. There were other available items; yogurt, cereal, milk, fruit, bagels, danish. Indoor pool was a nice amenity. Nice lobby sitting area, dining area, and bar. ALL hotel staff was friendly and courteous. Had a misunderstanding with checkout time. Front desk and housekeeping were accommodating to me.
Had to wrestle with sliding doors on shower entering and exiting. Probably a little WD40 would help
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $211 per night. This rental is $58 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Winston-Salem/Hanes Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Winston-Salem/Hanes Mall. Enjoy the water!
Is Hilton Garden Inn Winston-Salem/Hanes Mall pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Winston-Salem/Hanes Mall?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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