Embassy Suites Winston-Salem
3.5
Average(385 Reviews)Hotel in Winston-Salem, NC
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Featuring 4-star accommodation, Embassy Suites Winston-Salem is set in Winston-Salem, 48 km from Greensboro Science Center and 60 metres from M C Benton Jr Convention Center.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Winston-Salem, NC
Available Rooms
Suite with Two Queen Beds - Non-Smoking
1 Queen • 1 Queen
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Two-Room King Suite - Non-Smoking
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite - Non-Smoking
1 King
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
Executive King Suite - Non-Smoking
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Premium King Suite - Non-Smoking
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(385 Reviews)100% verified reviews
3.5
only 3 towels for 4 people.. extra bedding for pull out was not in the room. when asked for more towels we were given 2 pool towels...for over $300 a night i would have expected more... also had to pay for parking, breakfast was horrible
3.5
The extra room in the room. Comfortable-clean- breakfast
The mildew smell in the hallway-
the omelet wasn't the greatest
3.5
The beds were very comfortable & the breakfast was great
3.5
Booking.com is a ripoff!!!! Between Embassy suites and y'all both suck. Y'all stole 126.91 from me. You will pay on your judgement day!!!!
Nothing. Booking.com are theives
3.5
Great service. Comfortable stay.
No clean wash cloths and towels available Saturday.
3.5
Room just seemed outdated. Sheets were stained, I discovered after I slept on them. Ice machine on 7th floor did not work. I chose this hotel by mistake. I knew it was old and out dated
Old and smelly
3.5
Loved the location! everyone was very pleasant! super nice room and pool.
the ice machines only worked on 2 floors (out of 9). this was very annoying going floor to floor trying to find ice. also indoor hot tub had cover on it (very disappointing), that should have been on the website that it was closed. also we were there for a soccer tournament, lots of other soccer families staying there, also prom and a pageant was going on nearby. very under staffed for all the people and kids there. breakfast bar saturday morning was great, but Sunday not so good. literally completely out of food by 9am and 1 worker cooking omelets with a mile long line. with all the things going on in town that weekend and the hotel being completely booked, definitely could have used more staff. other than that we loved it! super nice hotel.
3.5
Great location & and friendly & helpful staff. Breakfast was delicious!
3.5
Location available( we had family emergency)
Elevator down and no sheets for sleeper sofa.
3.5
Lots of options for breakfast and food was good
This property has 3 elevators. By checkout only 1 was working. The convention center across the street booked multiple large conferences/conventions and I don't think the property was quite prepared. It seemed the elevators malfunctioning was due to the overload of people. That being said, the staff had repairs people there and Nick, a staff member went completely above and beyond to guide guests through the staff area to help them get to the lobby to checkout.
3.5
We booked a two bedroom suite more than a month in advance. However, when we arrived at the property, they told us that they are overbooked and they cannot accommodate us in the suite and instead offered us a standard king room which is not nearly enough space for our family. I felt like they should have offered us 2 rooms for the price of the suite but they said only a king room was available. So we left and didn’t stay there. I will never stay at the property again or even consider staying there. There are other better accommodations in Winston Salem that don’t treat you like you’re a nobody and they force you to take what they have instead of what you booked and wanted. This is unacceptable. Plus the hotel doesn’t have their own parking and they don’t validate the parking ticket for a reduced rate at the garage.
3.5
Close location to my work and the breakfast was very good.
Entering the property was not well marked, very confusing. The entrance next to the parking deck is only marked with flags, there is NO sign showing entrance. The now closed entrance from the street is well marked but was locked. After we returned from my work, one young lady at the front desk did not know her surrounding area too well. Searching for a place to eat she was not very helpful.
3.5
Breakfast was absolutely AMAZING, hotel Staff was very helpful,
3.5
It was nice, well kept
Parking situation not being included with booking, 4pm check ins .
3.5
Clean rooms, staff were cordial, nice and tried their best to find a solution to a wedding party being loud in the lobby foyers and courtyard area until 1am in the morning.
It was rude of the group of wedding event festivities owner to continue to sit and be loud until 1am in the center of the hotel where noise was echoed and kept everyone up that were trying to get sleep and enjoy their stay. We will never stay here again because we will not support an owner of this hotel who felt he could have full reign of the hotel in the middle of the night showing total disrespect for his paying customers. Rude!!!
3.5
NOTHNG Left the first day.. This place was HORRIBLE!.. mold, bathroom filthy, toe nail clippings found on furniture... horrible
The hotel was no more than a flee bag... disappointing for an Embassy Suites
3.5
Great location.
Rooms are extremely nice but could be a little updated. We will definitely stay here again.
3.5
Location
Parking
3.5
The first room was noisy and the floor vibrated because of the air conditioner. We were immediately moved to another room. Great staff!! The breakfast was great!!
Last time as handicap we parked for free. Garage needs more cleaning especially the trash cans. The bathroom in the second room needs re-caulking. The fitted sheet on one of the beds did not fit.
3.5
Very good
Cierra accused our friend of touching her inappropriately. Then Quenton came over and without calling our friendaside to question him or to tell him what he had been accused of he just asked him to leave. We had 10 people sitting with him at that table and no way did he ever touch her. What he did do was try to help her clean off the table. I would expect an assistant manager to handle a situation like that more professionally. No one was. I was happy the way this was handled. Quinton‘s comment was that he had to look after his staff, but we felt his first concern should be his guests. He took the word of his waitress rather than asking anyone at the table if they had seen anything inappropriate. The next morning, Cierra was on the serving line for the breakfast buffet, and as we came through the line, she refused to serve us. We really think you don’t need an employee like this working for you. The only reason I clicked on the frown for staff was because of this incident. Otherwise everyone was very nice and helpful.
3.5
the room was huge and the bathroom was also. very roomy! Everything was very clean.
being downtown, all night long we were woken by police sirens and ambulances (there may be a hospital close by, not sure). And then very early in the morning we were awaken by people talking/yelling on the street.
3.5
Location
Only had 3 towels for 4 adults
3.5
Breakfast
Sofa bed/cover was soiled with bodily fluids - no one from my family slept on sofa bed it was that DISGUSTING. The mattress cover/sheets on the regular bed had old blood stains on them. Bathroom had blood/dark stains on walls near toilet. The shower had rust/mold on walls.
The lamps on nightstands were covered in rust - my family and I needed a tetanus shot to touch them. The AC made a LOUD noise each time it turned on. Night we checked in I called front desk about condition of room. I was told they were sold out and that "I get what I get" and he hang up.
3.5
Location
Parking price
3.5
The staff was great and so was the breakfast
Several items inside the rooms were in need of repair and needed cleaning. Two out of the three elevators were not working.
3.5
Hot tub was out of service.
3.5
location, happy hour, breakfast
hot tub was not in operation, pool was cold.
3.5
The breakfast was fantastic. The breakfast staff was extremely courteous. The beds were comfortable. Great location.
Parking was $20 per day. The hot tub was not in service. A good deep cleaning of the room would have been great. It was clean, but like the edges and baseboards and such needed cleaned. The pull out couch was terribly uncomfortable and the blankets we requested for it had a nasty odor that smelled the entire room, so we threw them in a corner and didn’t use them.
3.5
Hi do appreciate your business and help
Hey I do appreciate your business and for been so helpful too me
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $211 per night. This rental is $58 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites Winston-Salem. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites Winston-Salem. Enjoy the water!
Is Embassy Suites Winston-Salem pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites Winston-Salem?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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