The Maids Head Hotel

4.2 / 5.0

Excellent(4,485 Ratings)

Hotel in Norwich

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

This independent and well-appointed AA 4 star hotel is located in the Cathedral Quarter in Norwich and offers chargeable parking to all guests.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Family friendly

Map of Norwich

Nearby attractions

Thrigby Hall Wildlife Gardens

22.8 mi

Blickling Hall

20.5 mi

Available Rooms

1 Single • 118 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Maids Head Hotel

$$$$

4.2 / 5.0

Excellent(4,485 Ratings)

Hotel in Norwich

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

This independent and well-appointed AA 4 star hotel is located in the Cathedral Quarter in Norwich and offers chargeable parking to all guests.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Family friendly

Map of Norwich

Nearby attractions

Thrigby Hall Wildlife Gardens

22.8 mi

Blickling Hall

20.5 mi

Available Rooms

1 Single • 118 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(4,485 Ratings)

100% verified reviews

5.0 / 5.0

Oct 2024

Excellent as always

Great location, Amazing Staff

Nothing

4.5 / 5.0

Jul 2024

Great

The history and location

Nothing , all good

5.0 / 5.0

Jul 2024

Great place, would have liked to stay longer but had to move on to another place.

The staff were terrific and helpful. Room was great. Very close to Norwich Cathedral.

2.0 / 5.0

May 2024

Very average

Location,clean

Room was very average,poor heating,I'm pretty sure its where booking.com customer's are housed.Went for breakfast and was immediately told on entering that it was a cooked buffet breakfast only to find out half way through it that there was a cooked to order option aswell.

3.5 / 5.0

Feb 2024

Adequate .. maybe staff need to relate more with customers

Location

Could have had a better ‘ feel’

4.0 / 5.0

Feb 2024

Lovely stay, only one night. Bed was very comfy and the shower was amazing. Breakfast was great, with lots of options

Great shower

4.5 / 5.0

Jan 2024

Historic and characterful.

Beautiful, atmospheric interior.

A little tired in the restaurant, and staff wandering through with breakfast buffet refill was slightly weird.

2.5 / 5.0

Dec 2023

promising but disappointing

great location

over powering decorations complacent waiting staff electric radiator dried out the air in the room

4.0 / 5.0

Dec 2023

Will be back!

Close to town, comfortable, staff all friendly and helpful.

Nothing really, but only Luke warm water on Sunday morning, so couldn’t shower.

4.5 / 5.0

Dec 2023

memorable

eccentric and a historic building. breakfast excellent. amazing trip in an old Bentley car, within the room price!

noise from plumbing or ventilation.

3.5 / 5.0

Dec 2023

Nice hotel, good location, nice bar, but issues with hot water took the shine off.

Room was small, but nice and cozy. Location is perfect for exploring Norwich and the bar area is perfect to grab a drink or 2 in.

No hot water in the morning, whatsoever. It was -3 that morning, so no way you could really have a cold shower. No offer of anything by way of apology or even an apology when checking out. Really annoying as we had to go out for the day having not showered.

3.5 / 5.0

Dec 2023

Excellent hotel, apart from a major glitch on final morning

Staff, reception, the building itself and positioning of hotel in City

NO hot water on our final morning for a shower!! Room 404 I did leave a note on their survey form but have heard nothing

4.5 / 5.0

Oct 2023

Very relaxing and comfortable

Room was excellent and location ideal for norwich centre.

Menu could have had a bit more choice

5.0 / 5.0

Oct 2023

It was the perfect choice for our belated honeymoon, I can’t recommend it enough .

It was stunning, the staff were amazing there to please at every request even if it was extra sweeteners sachets for the room, I cannot praise the staff and room attendants enough it was spotless…

Nothing but I did notice it wasn’t wheelchair friendly.

3.0 / 5.0

Sep 2023

Not as expected

Location

View from room. Paying for parking. Average food.

4.0 / 5.0

Sep 2023

It was lovely to go back to the hotel we got married at 😊

We love the personality of the venue!

4.5 / 5.0

Sep 2023

Whenever we visit Norwich we always stay at The Maids Head as theatre, shops , cathedral are all eas

Plentiful self-service.

Nothing.

3.0 / 5.0

Sep 2023

Not as good as it used to be!!

Nice hotel in a good location

Breakfast was very average, the buffet looked and tasted as if it had been there for days. An £8 parking charge for an on-site car park!

4.0 / 5.0

Sep 2023

Excellent hotel and highly recommended

Great location Clean rooms

Bar area was cold

4.0 / 5.0

Jul 2023

Had a lovely stay.

Breakfast was delicious. Location very central. Staff very friendly and helpful. The restaurants food was 5 star.

The room was rather small and the bed was uncomfortable. Shortage of staff.

5.0 / 5.0

Jul 2023

Service and food impeccable

The staff were all professional polite helpful especially Jack in the restaurant hahaha in housekeeping also receptoonists

Nothing

3.5 / 5.0

Jul 2023

Good

Staff extremely attentive and helpful

2.5 / 5.0

Jul 2023

Mediocre

Location beautiful views of the catherdral

Shower was cold and when we raised a concern to reception it was a oh well response and we will report it to facilities management , 9am in the morning refurbishment noise and the housekeeping continuosly knocking at the door every half an hour

5.0 / 5.0

Jun 2023

Excellent hotel and excellent location was perfect for my husband’s 60th birthday.

I booked this hotel for two nights for my husband’s 60th birthday, so I wanted somewhere special and the Maids Head Hotel was just perfect for this occasion. The hotel was everything we wanted, location, our room was spotless, beds were comfortable, cooked breakfast was superb and we even had a view of the cathedral from our room which was stunning to see, I would definitely recommend anyone to who is staying in Norwich to stay at The Maids Head Hotel. (One more thing seeing the beautiful old Bentley cars that the hotel own is a must you can even ask to have a tour of Norwich in one ) 🙂..

Nothing to report.

5.0 / 5.0

Jun 2023

Amazing hotel in excellent location

Was my first trip to Norwich and couldn't have selected a better hotel. The location was perfect being in between the Castle and Cathedral and within easy access of some excellent bars and restaurants. The staff were very friendly & professional. The hotel itself has amazing character, very spacious and clean throughout with excellent facilities. Definitely recommend their bar and breakfast buffet.

Can't think of any adverse feedback.

3.5 / 5.0

Jun 2023

Good location, perfectly good hotel but not sure I'd stay again

Location is very good

I had not realised that there was an old and a newer part of hotel. We were given a room in older part of hotel - lots of stairs to get to room - no porters. I would have preferred a room in side of hotel with a lift. Breakfast bar needs more labels on hot food - impossible to see what was under lids - had to lift all of them to find out Hotel felt a bit 'tired'. Use of artificial flowers in one of the areas didn't help

2.5 / 5.0

May 2023

Passable

most of the staff were helpful and friendly.hotel lovely building in terrific location

my wife and I like to eat in whenever we stay in hotels as i have limited mobility.Onthe first night we had towait ages for a drink as no one was serving in the bar.We thenhad to wait for ages for our meal to come which was improperly cooked.I paid £127. for the meal with drinks which wasexpensive if the food had beencooked properly.On the third night we wentto en

4.5 / 5.0

May 2023

steeped in tradition including the comfort and staff

it’s a very traditional property if your looking for bling and modern everything this is completely the opposite very comfortable room bed and shower amenities excellent breakfast we missed because we had to leave early good location and a great internal bar

nothing

4.0 / 5.0

May 2023

Relaxing, comfortable and enjoyable.

The room was really spacious and beautifully furnished. You can see that a lot of thought has gone into making the stay as comfortable and enjoyable as possible, which is much appreciated.

There's nothing I can pin point really. I stay in a lot of hotels with my work and The Maids Head is probably the best!

3.5 / 5.0

May 2023

Good

Good location.

Overpriced and poor choice of food for breakfast.

4.5 / 5.0

May 2023

We will definitely be back when we are next staying in Norwich. Can't say fairer than that!

Everything was excellent but there was an issue with Breakfast.

The staff are young and did not seem to be on the ball. Food trays were running empty and took prompting from several guests to get the recharged. We had finished our breakfast before the Coffee arrived. Tables stood full of dirty crockery and even tables with guests still eating were allowed to pile up with used dishes. For at least a 5-minute period there were no staff in the restaurant at (we ate on Saturday 29th between 9:15 and 9:50). Oh, and my wife told me that the poppy seed muffins were "simply disgusting" reducing to a paste like mulch in her mouth. It was the only blip in otherwise excellent stay.

3.5 / 5.0

Mar 2023

Good

character

noisy rooms

5.0 / 5.0

Feb 2023

Exceptional

The staff was very friendly, attentive and helpful. The breakfast had a variety to choose from and having 24hour room service was the icing on the cake. The room itself catered for every thing that I needed. It's safe to say that I will definitely be booking again.

N/A

3.5 / 5.0

Feb 2023

Superb location with good food.

Superb Location. Sadly our original room was very small. We were moved after a problem with the main room lights. The move was to an upgraded bedroom. Well done to the team.

4.5 / 5.0

Feb 2023

Excellent base for sightseeing

Lovely staff. Good breakfast. Would choose a bigger room next time

Everything was good

4.0 / 5.0

Feb 2023

Very good

Room was a little small

FAQs

How much does this hotel cost compared to others in Norwich?

The average price for a rental in Norwich is $209 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Maids Head Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Maids Head Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Maids Head Hotel?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

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Riverside Hotel

Bed and Breakfast

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1 full bed

Kitchen or Kitchenette · Internet / Wifi · Parking

Looking for a memorable stay in Norwich? Our Bed and Breakfast might just be what you're looking for. Enjoy amenities including Internet / Wifi, Smoking allowed and Kitchen or Kitchenette, and more during your stay.

$$$$

The Maids Head Hotel

Hotel in Norwich

Reasons to book

About this hotel

Amenities

Map of Norwich

Nearby attractions

Available Rooms

The Maids Head Hotel

Hotel in Norwich

Reasons to book

About this hotel

Amenities

Map of Norwich

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Norwich?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Maids Head Hotel pet friendly?

What amenities are available at The Maids Head Hotel?

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