Embassy Suites by Hilton New Orleans Convention Center
3.6
Good(1,028 Reviews)Hotel in Warehouse District, LA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
In the heart of central New Orleans, seconds from Morial Convention Center and major area attractions, this hotel offers many of today's modern conveniences, in centre of the action.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Warehouse District, LA
Available Rooms
One-Bedroom King Suite - Non-Smoking
1 Sofa • 1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room - Non-Smoking
1 Double • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Suite with Two Queen Beds
2 Queen • 301 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite with Bath Tub - Disability Accessible
1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive One-Bedroom Double Suite - Non-Smoking
2 Double • 484 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(1,028 Reviews)100% verified reviews
3.6
Breakfast included, 2 happy hour drink tickets, quiet area, beautiful view and balcony. Pool was nice to layout by. Bed was so comfortable, and the room was nice and cool.
3.6
My stay was absolutely exceptional! I visited NOLA for the Eras Tour, and I was pleasantly surprised to find that the hotel was themed around the tour, adding an extra touch of excitement to my trip. The staff was incredibly friendly and welcoming, which made the experience even better. The hotel’s location was perfect—everything I needed was within walking distance, so I never had to use a cab. I couldn’t have asked for a more convenient and enjoyable stay!
3.6
Perfect location, happy hour complimentary drinks and buffet style breakfast every morning. Parking! I didn’t have to pay 48$ I just parked on the street
It was 90 degrees in NOLA in October! The a/c was not blowing snowballs, so the comfort of my room could have been better
3.6
Good breakfast and like the concierge in the lobby.
Took forever for the water to warm up for a shower!
3.6
Location
3.6
The breakfast was fair
The way they handle our rooms. We received a cancellation and we arrived earlier to check in but we couldn't chek in until 4 then we didn't get a room until 2-3 hrs later.
3.6
Breakfast was good no problems.
The hotel room was very hot from check in to check out time. The temperature was above 78 degrees each day and they said they are working on it but never fixed the problem.
3.6
Everything was great 😃 the location was well taxi service was on point doordash into the hotel was great I was on a scooter so the combination was well with that as well the pool was great would stay again
Nothing
3.6
Breakfast was wonderful and location was good
Room didn’t give Embassy Suite vibe and the plumbing was horrendous with the bathtub drainage being so slow.
3.6
The room was spacious, extremely quiet and the view from the balcony. Breakfast was good and the evening drinks were a plus.
Valet (Evolution) very unorganized and unprofessional. I waited over an hour for my vehicle. No one was present when I arrived downstairs. Customer service at the Embassy couldn't provide any information. After waiting over an hour walked outside and found my vehicle RUNNING and UNLOCKED. I then had to wait again on someone to return with my key. No apologies were given or reason as to why it took so long and why vehicle was parked and left running unattended.
3.6
The spacious rooms!! The building is very pleasing to the eye when walking in.
The frustration some of the staff showed during happy hour. Granted this weekend was super busy but there is still a way to be professional and not rude when in service.
3.6
It was in a convient location, it was clean and the staff was friendly.
The traffic, construction and parking was horrible!
3.6
Nothing...so disappointed ..Balcony door broken rm#1007.. someone can access your rm from their balcony
BEWARE!!!! Rm# 1007 BROKEN Balcony Door
**Warning: Room 1007 - Unpleasant Experience**
I recently stayed at the hotel on Julia Street in New Orleans and it was extremely unpleasant. Here are the issues I encountered:
1. **Terrible Customer Service**: The front desk staff had a terrible attitude. Requests for fresh towels and room cleaning were ignored.
2. **Unclean Room**: The room was filthy, far below acceptable living standards. The carpets appeared as if they had never been vacuumed. The tubs, toilets, and sinks were dirty, and the bed sheets were not changed.
3. **Maintenance Issues**: I was put in a room with a broken balcony door. The staff tried to convince me that the door wasn’t broken and that there was a trick to locking it. However, after 11 hours without a fix, I had to track down an engineer myself. Despite his assurances that the door was fixed, I demonstrated multiple times that it could still be opened from the outside, compromising my safety. The engineer then admitted that the hotel is old.
I've been a loyal patron of the Hilton brand for almost 30 years, but this experience was disgusting. I do not plan on ever patronizing this establishment again. Safety and cleanliness were severely BAD for the Hilton brand.
3.6
The staff was very friendly and helpful. Kay was extremely helpful and extremely friendly. She does and amazing job!
Perhaps that there is not the option for self parking.
3.6
Friendly staff, great food selection for breakfast
Could not reach hdmi port for the tv for personal consoles
3.6
Very old not worth the money we spent bad extra for room details & hotel didn’t even have available
Old rooms outside doors mildew smell
3.6
Manager was very helpful at check-in. Hotel is clean and Staff were friendly enough.
Services were slow when you asked for things from front desk. Sometimes hours.
3.6
The young lady that checked us in was great. Very nice and we also called to let them know that we might have a late arrival and she assured us that she would be there and we will be ok.
No iron in my room and I never got one. The sheets had a red like juice stain on them. The bed closes to the door.
3.6
Great staff
I didn’t like that it was extremely hot in my room
3.6
Breakfast was good, but no coffee creamer for vegan son. Asked for it but was not provided. Very disappointed.
No vegan coffee creamer.
3.6
L’emplacement
Pas de stationnement pour nos motos
3.6
The Night check in lady was so inviting being my 1st time in Nolo.
Hair in bathroom
3.6
The view of the hotel from every angle is beautiful very romantic. I stay there several times some of the bathrooms need upgrading but overall it is a beautiful hotel.
3.6
I was surprised with the breakfast. Few options, but everything was good. They prepare fresh omelets and they offer fruits. The location is nice also. It is about 20 min from the French Quarter (by walking) and 5min from the WW Museum.
The room is definetely not comfortable. We stayed in a king room, with 1 queen bed + 1 sofa bed. The bed was not smelling good. The bathroom is extremelly small. But the worst part is that the room is super noisy and after a long day walking, we could not sleep so good. The air conditioning is noisy and we could hear everything what other people talked in the rooms close to us. It was very disppointing. Also, the cost of the vallet is super high ~50USD/night.
3.6
The breakfast was great.
We waited in the lobby 2 hours past check in time for our room.
Safe did not work. Had multiple visits to open it.
No AC the last day of my stay. When I returned to the room it was 80 degrees.
I was over charged for Valet. I parked 2 cars on the first day and 1 car on the remaining 2 days. I was charged for 3 days each for both cars. Tried to resolve with the manager Tiffany and one month later she has not returned my calls.
3.6
Dirty, old, musty smell.
They ran out of towels…the toilet looked like bowel movement.
3.6
From
A friend
Aged
3.6
Location and breakfast were the plus points od my stay.
The hotel does not clean until and unless you make request at the front desk. This is a first for me. As a result more than 50% of the time, my room was not unclean.
3.6
The location and breakfast options were great.
The customer service was terrible. Front desk is not friendly at all. We ran out of shampoo and shower gel on day one and we’re told there is no more. No offer for the next day. We had to keep asking. It finally got replaced on our last day. We asked for more pillows twice and if you don’t ask before 5 o’clock, there is no one there to get them for you until the next morning. I even offered to come down and get them. They said their team is gone.
3.6
Proximity to the convention center. The space could have been really good and comfortable.
The floor was so dirty it made my feet black - and my child. The hot water barely came out as a trickle. Taking a shower was unpleasant. By the time I filled the bathtub up to bathe my son the water was cold. The staff did not respond well and were poor communicators. They tried to fix the water one day and made it worse. The next day they never came - to find out that the rain had caused flooding. They could have let us know. Breakfast was poor with runny eggs.
3.6
The personal at the front door were outstanding. Breakfast chief was phenomenal.
Ice machine on my floor was out of service
3.6
Staff was great. Free breakfast and complementary drinks were a bonus.
3.6
Over booked. Room not available due to cleaning staff. No manager present to handle disgruntled customers.
3.6
Location and breakfast and lobby
It was fabulous
3.6
Staff were friendly and helpful, great location, omelets cooked to order were tasty.
Lots of small problems: no remote for tv, loud air conditioner, Luke warm shifting to cold water in shower, light not working, room not clean.
3.6
Céntrico
Que me dieron una habitación con una sola cama el primer día y éramos tres
3.6
Booked this due to its close proximity to the convention centre for going to a conference. Room was comfortable and clean. Really nice that there is included breakfast and they also give you free drink coupons. There are also some great restaurants and bars nearby in the Warehouse District and it’s only a 15-20 minute walk to the French Quarter.
Stayed on the Julia St side and it was noisy very early in the morning with construction on the street.
3.6
COMFORTABLE
TOOK TOO LONG TO CHECK IN
3.6
LOTS OF FOOD OPTIONS
TOOK TOO LONG TO CHECK IN
3.6
The light skin dude was on his phone and had an attitude!
FAQs
How much does this hotel cost compared to others in Warehouse District?
The average price for a rental in Warehouse District is $520 per night. This rental is $339 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton New Orleans Convention Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton New Orleans Convention Center. Enjoy the water!
Is Embassy Suites by Hilton New Orleans Convention Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton New Orleans Convention Center?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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