Hampton Inn Memphis-Southwind
3.4
Average(250 Reviews)Hotel in Germantown, TN
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
In the Southwind area of Memphis, Tennessee, this hotel is one mile from TPC Southwind. The hotel features an outdoor pool and rooms provide cable TV with pay-per-view movies.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Germantown, TN
Available Rooms
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(250 Reviews)100% verified reviews
3.4
The location
The front desk in the evening was rude. She didn’t acknowledge, didn’t look at my eyes, and just spoke rudely to me and others.
3.4
…
1st room AC did not work. Moved to next room, floor was dirty and AC was loud AF.
3.4
The room was quite large and seemed reasonably well maintained. The breakfast was typical hotel food {cereal, waffle maker, etc.} so we went out for breakfast. Parking lot monitored in the evening which was good but also concerning in that it was necessary.
Did not like the extra $100 charge for incidentals which is added upon check-in as this was not communicated up front. it was refunded promptly after we checked out {within 2 days}.
3.4
Quietness
The side door didn’t work
3.4
Location
Needs a little maintenance in the bathroom of our room
3.4
Waited for 2 hours for a room.
Pool was closed.
Booked a suite and got 2 beds
15 cars were broken into
City had a power outage and they were charging a lot higher rate
3.4
I didn’t like anything about this property, it was dirty the vending machine on the first floor leaked water the entire time I was there the building smelled like old carpet and the staff was rude. the garbage was overflowing by the side door which had it smelling even worst, the entire stay was terrible I will never stay here again or recommend to anyone
I didn’t like anything
3.4
Awful
Anything
3.4
I liked everything from the staff to the service to the breakfast it was awesome
I have no complaints I liked everything
3.4
nice location, not the best though
room and appliances very old. carpet was not clean
3.4
good
parking
3.4
Location
the first room was not clean at all.
3.4
I didn’t catch her name, but the young woman at check out was very nice.
the ac unit sounded as if it was going to explode. at exactly 3am an alarm in our room kept going off and when calling the front desk, NO ONE ever answered. the toilet also leaked EVERY time we flushed it.
3.4
The greeting from the staff was great.
The shower head you couldn't change the settings on it and the bath mat was dirty.
3.4
Location
Room was cold
3.4
Cleanliness
3.4
They gave me full refund because there was no hot water for the shower. THe manager listened to my complaints.
No milk for the cereal, no orange juice, skimpy selection of yogurts. If you are egg and sausage eater, you will do fine. The hot water for the tea was not hot enough. The breakfast area attendant advised that they did not have any milk. They gave me a handicapped room, which I did not request. The property is rundown and is not worthy of Hampton Inn name. While I was registering, I overheard that there was break in six cars the night before. Also, the registration area is more like a socializing place!
3.4
The staff was nice and friendly, the manager was really nice.
Couldn't really sleep, was on edge because cars was getting broke into. Had to keep getting up looking making sure the didn't bust my window. It was terrible. They need more security.
3.4
The desk clerk was very nice and friendly.
1. Not enough towels and face towels in room
2. Had to ask for more tissue
3. The breakfast staff was ridiculous
4 breakfast not good very dissatisfied
3.4
it was clean , fresh and wonderful staff
the incidental fee that wasn’t listed on the website. it was 100.00
3.4
the room and things
nobody came and checked on the room for clean towels and rags or toilet tissue
3.4
Female staff members only accommodations and are super extra friendly to MALE guest. The guy who checked me in was very kind! The women, yeah just do your job don't take the next women personally.
The difference between how people are treated.
3.4
Hampton inn is usually my favorite place to stay. When I travel I like to take a bath in the tub was dirty… And it had not been cleaned. I told the front desk about it upon leaving, only wanting the Hampton Inn stay the quality place it is. The manager emailed me and told me that I could have 50% off my next day. Knowing that I was not gonna stay at that location again I asked could I use it at any Hampton and he said yes. I went through Hilton To book a stay at home feeling And found that the manager did not follow procedure and I could not use his email for the this discount.
It was not the property to property was fine. It was the management practices.
3.4
it was clean and quite
the first room we had was 239 the water didn’t get hot so we called to the front desk and the lady put us in another room it was everything i expected it to be
3.4
There was nothing likable about this room
The place was filthy and smelled. The curtains were ripped and the had no extra blankets, towels, or rags! This is definitely not the Hilton brand I’m used to. This was definitely not worth what I was charged for this room.
3.4
housekeepers were cool ppl
front desk night person rude
rooms were not clean
tvs had to be swapped in multiple rooms
upon arriving home from our stay 6 family members returned with covid and I’m sure it was due to poor cleaning of rooms
3.4
Everything.
Nothing
3.4
The manager the morning of checkout was very pleasant and helpful
"Non-smoking" room smelled like an ashtray. Much trash in parking lot
FAQs
How much does this hotel cost compared to others in Germantown?
The average price for a rental in Germantown is $203 per night. This rental is $104 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn Memphis-Southwind. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn Memphis-Southwind. Enjoy the water!
Is Hampton Inn Memphis-Southwind pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn Memphis-Southwind?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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