Universal's Hard Rock Hotel®
4.3
Excellent(2,351 Reviews)Resort in Orlando, FL
4-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this resort
When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Orlando, FL
Available Rooms
Garden View Room (Includes FREE^ Universal Express Unlimited)
2 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Pool view room (Includes FREE^ Universal Express Unlimited)
2 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room (Includes FREE^ Universal Express Unlimited)
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club Level Room - King Bed (Includes FREE^ Universal Express Unlimited)
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club Level Room - Two Queen Beds (Includes FREE^ Universal Express Unlimited)
2 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(2,351 Reviews)100% verified reviews
4.3
Great location for Universal, nothing else near. Great getting express passes as part of booking. Water boats were excellent
Expensive shop inside.
4.3
Localização e conforto
O ralo do banheiro estava entupido.
4.3
Au per emplacement pour les parcs Universal
Rapport qualité prix
4.3
Great location and staff was excellent.
A little pricey and state of hotel (getting old).
4.3
Valet and bellman were top notch! Location, beautiful grounds made for a very nice stroll to entrance at Universal. Boat ride was fun as well.
Pizza at the market could’ve been better.
4.3
Confortável
Atendimento ckeck-in
4.3
Localização era muito boa. Criancas gostaram das piscinas e toboga apesar do frio.
Ganhar express unlimited na universal ao ficar no hotel é o diferencial.
Banheira estava entupida 100%. Manutencao conseguiu desentupiar, mas só 50%, ainda enchia de agua a banheira mesmo só usando o chuveiro.
Achamos o banheiro pequeno.
4.3
Amazing hotel. Extremely close to Universal Studios and Islands of Adventures. Express unlimited passes were included which made a huge difference in being able to get on all of the rides and attractions. We stayed in a club level room and the complimentary food (snacks during the day, evening and a breakfast) exceeded expectations. Would 100% stay again and recommend.
4.3
La cercanía con los parques de universal
Algo antigua la decoración y las habitaciones. Y personal poco amable
4.3
Location was perfect for the parks!!
Loved it all :)
4.3
Amazing hotel, great facilities and location to Universal Studios (8 mins dedicated walk) along with getting free vip express passes. Exactly why we booked it.
Pool far too shallow to enjoy properly. Only 3 feet deep!!
4.3
It's clean and close to the park.
The bed was broken, and the staff wasn't attentive to the issue. My daughter hurt her leg, climbing out of bed.
4.3
Poolside staff unhelpful
Reception staff u helpful
Public hair on pillow case
Restaurant door cold and manager did not offer to replace even when apologised for it
4.3
Atchitecture, style, location, hall, restaurant
Room was not too big...
4.3
The expresses passes
The bathrooms need to modernized and the toilet door reconfigured
4.3
Great location and a fabulous hotel, it is expensive but due to its location and the fact you get express passes included definitely worth it
nothing
4.3
Location, express passes
Charged extra for a bed
4.3
Pool, Exercise room
Food, The Kitchen, short walk to Universal Studios
Hot tub is small and too many people at one time
4.3
Location
Facilities
Friendly helpful staff
The park tickets didn't really provide the speed we expected.
4.3
If you are American, you don't even need to pay attention on this feedback because you are going to like this so-to-speak “resort” anyway. But if you come (at least) from Europe and you are clearly used to a far superior quality of service, be aware of the fact that here what you get is not what you probably have paid for. So if I had to give a score for my stay at Hard Rock Hotel - Universal Orlando Resort, 0 would not be enough because I would need negative numbers in order to make a serious rating of it. This hotel is basically a mess with a total lack of services in every aspect. I made my reservation for a 4 nights deluxe king room that was not even a “deluxe” but a standard, old and decrepit room (destroyed sofa) instead with a narrow bathroom and a very sad view on the hotel car parking from the window. Generally the entire resort structure was decadent and dirty with the facilities that were not working (like quick park access from the hotel). I wrote to the assistance in order to get help on these issues. Booking wrote back to the hotel but after a week they didn’t even care about it and no answer. The moral of the story is NO COMMENT with a single advice for the Hard Rock Hotel at Universal Orlando Resort: please go to Europe and learn how to do your job from the basics.
4.3
Some
People at the front desk
4.3
They make sure that you get your zone of privacy
Front desk busy
4.3
everyone is so friendly!
I loved everything!
4.3
how close it was to the theme park and that you get express passes with your stay
Nothing but the drink prices are high
4.3
EXCELENT!WE LOVED IT! WE WILL COME BACK AGAIN
NOTHING
4.3
The location is super, 5 min to Universal Studios and the Hard Rock itself is epic and was ones a really nice place to stay, the place is great for pool time and parties.
We had bed bugs and the rooms are totally outdated, the noise level is not acceptable and a water bottle costs $7. Overpriced and no relation between costs and service.
4.3
convenient to parks
FAQs
How much does this resort cost compared to others in Orlando?
The average price for a rental in Orlando is $325 per night. This rental is $204 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Universal's Hard Rock Hotel®. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Universal's Hard Rock Hotel®. Enjoy the water!
Is Universal's Hard Rock Hotel® pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Universal's Hard Rock Hotel®?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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