Sonesta ES Suites Cincinnati - Sharonville West
3.5
Average(692 Reviews)Hotel in Sharonville, OH
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Just 20 minutes’ drive from the Cincinnati Zoo and Botanical Gardens, this hotel offers an outdoor pool and spacious accommodation with a fireplace and kitchen. An evening reception is offered one night per week. A pre-packaged breakfast is provided..
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Sharonville, OH
Available Rooms
1 King • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 2 Double • 828 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 Double • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(692 Reviews)100% verified reviews
3.5
This property Room 1624 Was FILTHY to say the least. No management on the property no housekeeping on the property. Blood stains on the bed posts at the foot of the bed. Floor dirty sticky and unsanitary to walk. Carpets DIRTY… red stains throughout the carpeting. PET Urine on the carpet. Sofa stained with visible Dirt and brown stains. Hole on the ottoman. Room has a Oder dirt and mountain of dirt on the Vents leading to the upstairs loft inside the dwelling. It was so bad I packed up my family and went to a total different Hotel up the street after my asthmatic daughter had an episode due to the filthy conditions.
Absolutely NOTHING except the pool itself. The grounds of the pool was dirty no one cleaned the areas for the guests to walk it was literally dirty.
3.5
Everything
3.5
Location only
Refrigerator didn’t work, the air conditioner didn’t work and nor did the toilets flush properly
3.5
Price
Filthy! Carpet not swept. Room in poor condition. In need up updates desperately! Looked more like a lost cost living facility.
3.5
I liked the kitchen with the stove in it. I liked the ice maker, the bed was comfortable.
I didn't like the toilet set was loose.
3.5
Free Wi-Fi
There was no breakfast and the rooms were dirty, things falling apart in the bathroom, and burn stains. Also the pull out couch was very nasty like it does not get cleaned at all.
3.5
There was nothing good.
They did not have running water and did not notify me about the problem so I had to get last minute change of hotels. Very disappointed and didn’t give me a refund. Place smelled like cigarette smoke and toilet was clogged when I got there. Very loud upstairs neighbors
3.5
Jennifer at the front desk was excellent and very kind and courteous however a second shift employee was as courteous and seems she didn't know the area very well she couldn't recommend or suggest a location to go to a pharmacy or a bank etc. She did not smile at all. She actually was kind of rude at all 5 encounters with her. She knew her job but no people skills. No pillows and the 2 I had were pancakes!
The phone in the room didn't work and guests are not allowed to use the phone! No ice machine. Housekeeping didn't have a English speaking employee nor could you get any replacement dish soap
3.5
Had to be moved because my first room had blood on the couch carpet was wet the second room that they put me in was better but starting at the crack of dawn there was construction going on right outside my window no coffee creamer and the sink was backed up and would not dain
3.5
Great location. New remodeled bathrooms.
Very dirty inside the unit.
3.5
Pool
First day pool was close. No xtra pillows, no room service, we had to ask for xtra toilet paper
3.5
They refunded our stay without a fuss.
VERY sketchy area. Majority of cars in parking lot looked like they'd been parked for a while - maybe a lot of long-term residents. Did not feel safe and told desk clerk we weren't staying. She was nice about it but seemed unsurprised. I would not recommend this location.
3.5
looked nice on the outside
carpet was stained, sofa bed dirty
3.5
Everything was amazing thank you Sonesta ! I will be back
N/A
3.5
Breakfast was fine. Location was very convenient. Suite was comfortable with ample room to move around and watch tv while relaxing on couch.
A little more variety for breakfast.
3.5
The location was convenient to where I needed to be and is easily accessible to highways and shopping for visitors. The bed was pretty good and the sheets were fine. The towels were fairly plush.
The room needs a deep clean. Upon entering it was clear to us that previous guests had smoked in the room. There was a smell of air freshener trying to cover up the cigarette smoke. There were multiple cigarette burn marks on several pieces of furniture. There were numerous stains on the carpeting both in the living area and the bathroom. The shower water heat did not maintain for two showers. The heater fan is very loud. Are there noise rules? We were woken up at 12:30 a.m. by a basketball game outside our room which was quite loud with shouting and the hard ball bounce, despite the fact it was dark and in the high 30s.
3.5
Overall was very cozy and roomy for 2 people. My wife really enjoyed it. Very nice room.
Toilet didn't work, but was fixed asap. Closet door came off the track. Need more than 2 sets of towels and linen.
3.5
the room smelled like cigarettes and there was trash outside of the doors and a shopping cart for some reason which doesn't instill safety.
3.5
Location. Very Friendly and helpful staff.
stains on the carpet. Water left in the shower. batteries and back were removed from the remote.
3.5
The location to the event center (we were there for a cheer competition) was amazing. The front staff that checked us in was so kind!! The room was comfortable and I loved that it had a kitchenette fully stocked with plates, glasses, etc.
It was a bit close to the highway so we could hear traffic. However, it wasn’t so loud we couldn’t sleep.
3.5
Jenn and Larry were very professional and friendly they welcomed us with a smile and engaged in conversation. I will recommend Sonesta to family and friends and we will stay again, when another competition takes place there. The hotel was clean and exceeded my expectations. Thank you ladies for making our first experience in Ohio a memorable and positive experience.
3.5
Overall great stay and good staff
3.5
Stay Was Very Wonderful, Staff Was Beyond Amazing & The Room Was Very Nice & Clean Will Definitely Recommend & Come Again !!
3.5
Nothing really! Upon check in was not no rooms available, and they eventually found a room but no full kitchen as advertised
Nothing really!
3.5
The location was good and the staff was friendly and helpful
No remotes working for the TV's. No breakfast to speak of. Could not use the table or chairs due to missing screws. Stains on the bedding. For the price, I was disappointed.
3.5
clean
I don’t have no complaints
3.5
these would be the best hotels if they would upgrade them a little the phones don’t work and the fireplace is wood burning so it’s basically unable to be used unless you brings logs. the ceiling was cracking the wall and curtains were dirty. The shower and carpet were dirty also.
FAQs
How much does this hotel cost compared to others in Sharonville?
The average price for a rental in Sharonville is $129 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sonesta ES Suites Cincinnati - Sharonville West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta ES Suites Cincinnati - Sharonville West. Enjoy the water!
Is Sonesta ES Suites Cincinnati - Sharonville West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sonesta ES Suites Cincinnati - Sharonville West?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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