Baranof Downtown, BW Signature Collection
3.2
Average(174 Reviews)Hotel in Juneau, AK
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more
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About this hotel
Boasting an on-site restaurant and lounge, this Juneau hotel is within 10 minutes’ walk of the waterfront, boutique shopping and glacier tours at Alaska Bound Adventures. A fitness centre is onsite.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Juneau, AK
Available Rooms
2 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.2
Average(174 Reviews)100% verified reviews
3.2
Really poor
Bad service
3.2
This is an older hotel. The staff was good and helpful. Bed was comfortable.
Rooms are small. Bathroom needed to be updated.
3.2
Lee at reception was AWSOME, he really helped with my booking and providing the room location that I asked for. Comfortable room with everything I needed. I ordered breakfast a la cart and the lady that served was really nice helping with my requests. Really nice staff helping with taxis, concierge etc.
The hotel in general needs a little bit of help...areas look old and kind of dirty even when maybe they aren't. So I think is a little expensive for what you get. The bed was too soft for me. And we definitely could use some AC!!
3.2
n/a all other hotels on our trip through Alaska provied free breakfast
let's start with no a/c!! When we booked we looked at restuarant availabilty and menu. What a joke!
Bistro is turned out to be a burger and sandwich bar. Menu stated filet mignon.
Whenwe oreded they were iut of practically everything whcih wasn't much to begin with.
No fish or chicken sandwichws, calamari etc. Just burgers and rice bowls!!!!
Then the bar closed at 9:30 on a say night!
Will not go back or recommend!!!!n
3.2
Reception was helpful
Very noisy couldn't sleep. There is a drain pipe outside the window room 426. It made loud noise all night. Spoke with reception next day and they were aware of the noise but books they room anyway.
3.2
Very good breakfast. Easy check in
Nothing
3.2
Breakfast was fine.
Wall had peeling wallpaper and there was chewed up gum behind the chair.
3.2
proximity to town and the cruise ships!
3.2
the location is in the center of the downtown, the room was clean
it’s the prices are so high and it’s really not OK.
in the price I paid I was expecting for more but I got 2 stars hotel
3.2
Nice location in town. Friendly staff. Breakfast on site.
Our room was incredibly hot and noisy even with the radiator turned to low; possibly near a mechanical room. Had to leave a window open the entire time, which was difficult to open because the window latch was broken. Shower was difficult to use and small. Bathroom shelf fell off and nearly shattered (made of glass). Poor quality for the nightly rate.
3.2
we were placed in room 427, as was another of our party the week before. When we entered the room it must have been 90 degrees plus since the heater was on full blast. There was an air conditioner in the room which when turned could lower the temperature to a tolerable level but it was so loud it was IMPOSSIBLE to sleep. Fortunately the hotel was not full and we were moved. MY QUESTION IS WHY DID THEY PUT ANYONE IN THIS ROOM? The heat could NOT be turned off and this room should never be used until the thermostat is fixed which they apparently cannot do. the first stay one week earlier we noticed you had to open the door by turning the door nob UPWARDS and at the same time lift the door upwards as well. Every door in the hotel was the same. Who ever heard of door nobs that have to be turned upwards to work. This hotel is so old it need a complete makeover!!!!! We would never stay there again.
3.2
Did not eat, location was good
Small room , not clean
3.2
We loved the beds and pillows. The room was spacious and had a bunch of big windows. It was clean and even though there was no room service or daily cleaning, the hotel was responsive when we asked for something. The room was conveniently located by the ice machine, the elevator, the stairs. The downstairs Bubble Room had wonderful food. The waitress in the breakfast room was super friendly and efficient. We couldn't beat the location... so close to food and downtown amenities.
The front desk staff was not friendly. When I asked for extra hangers, I was surprised the reaction was rude and negative. They were short staffed, as is every business, but when we asked them for information or help, they did not makes us feel welcome. They actually gave our room to someone else after we checked in, so when I went back up to the room, another family had moved in! It would be nice to have a tub grip in the shower, as it was slippery. Not having a fan or window ventilation in the bathroom lent to either being steamy or stinky. A window that could open would be valuable. For an expensive hotel, the TV was cheap. The room door stuck which made it very loud to get in and out. The general condition of the hotel is run down, and could be freshened up to be just beautiful.
3.2
right downtown and convenient
walls are paper thin you can hear everything and having a room by the elevator was the worst all you hear is people and the elevator dinging
3.2
location
poor value for money.
poor breakfast.
refused to prepare early breakfast (or take away)
3.2
location and restaurant
no A/C and it was 78 degrees
3.2
Locatuon
Hotel in serious need of upgrading, especially for rates being charged. That said, understandably hotels in the area are few and the unique nature of Juneau itself. Not bad, but not great
3.2
The location was convenient to shops and restaurants.
There is no air conditioning which is understandable but it was very still that night. We slept with the window open but it was still warm. Then the street sweeper came by at 4:00 am so it was a restless night.
3.2
The location was nice and central.
The room was small, smelled a bit musty, the walls were very thin and you could hear everything that was said, the room was expensive and I was not impressed with the staff.
3.2
The staff was so accommodating… and please give extra kudos to Rodney… who made everything better… he was warm, friendly, and professional.
3.2
They served an excellent breakfast. There was a breakfast buffet for $20 which was worth is or you could order from a menu at a similar cost. We did the buffet, which included everything you could want. The location it great. It is in walking distance of all the shops and restaurants in downtown Juneau. It is also in walking distance of the Mt. Roberts Tram which we also highly recommend taking. The bed was very comfortable and the staff was good. We had a nice harbor view from our room on the 8th floor.
Wish they provide shuttle service to and from the hotel. The taxi service is very expensive. The bedroom was a little worn but acceptable.
FAQs
How much does this hotel cost compared to others in Juneau?
The average price for a rental in Juneau is $415 per night. This rental is $213 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Baranof Downtown, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Baranof Downtown, BW Signature Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Baranof Downtown, BW Signature Collection?
We found 8 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and tv.
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