Mercure Sao Paulo Grand Plaza Paulista
4.0
Good(1,822 Reviews)Hotel in Sao Paulo City
4-Star Hotel
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
The Mercure São Paulo Grand Plaza Paulista offers spacious suites in Jardins district, next to the lively Paulista Avenue and to Brigadeiro metro station.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Sao Paulo City
Available Rooms
Standard Apartment with One Queen and One Single Bed
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Apartment with One Queen Bed
Beds not specified • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Apartment with Queen Bed
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Apartment with Three Single Beds
Beds not specified • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive King Suite
Beds not specified • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(1,822 Reviews)100% verified reviews
4.0
atencion
le falta maquinas al gimnasio y cierra temprano
4.0
Conforto
Nada
4.0
Localização e acomodação, impecável.
Gostamos de tudo.
4.0
Iluminação
Colchão
Travesseiros muito altos
Cobertor demais pesado
Banheira não funcional
Armários pequenos
Somente 2 cabides nos armários
Porta de vidro de acesso à sacada, sem tranca
Cafeteira disponível no quarto com defeito de funcionamento
Elevadores confusos e com mal contato nos painéis
4.0
Café da manhã excelente!
Mas, houve uma confusão e se não fosse eu ser firme, teria pago por refeição que não fizemos.
O Hotel Mercure têm um nome à zelar, então cuidem da manutenção.
Tivemos diversos problemas de manutenção no quarto.
Obrigada!
Falta de manutenção do quarto.
Poucos itens de higiene.
4.0
Localização próxima á Av Paulista, rua de fácil acesso e com saída para várias regiões da cidade
Instalações em geral sem manutenção, especialmente nas áreas comuns. Café da manhã simples, e com poucas opções. Quarto razoável porém o banheiro cheio de respingos nas paredes, sinais de infiltração, não tinha saboneteira, toalhas muito velhas (uma lixa) e limpeza deixou a desejar.
4.0
Apartamento grande e com sacada. Ótima localização.
Apartamento muito antigo. Precisa de uma modernização.
4.0
De tudo!
4.0
Espaço
Nada a reclamar
4.0
Gostei do atendimento de toda equipe, que foi extremamente gentil e prestativa.
Ótima localização e quarto confortável, com todos os equipamentos funcionando.
A manutenção do quarto pode ser melhorada. No guarda roupas haviam gavetas quebradas e o caixilho da porta estava "estufado" parece que havia sido molhado.
4.0
Gostei da localização!
O apartamento que nos colocaram estava com o ar condicionado quebrado,então disseram que nos dariam um up grade e iríamos para um melhor,só que a cama era bem pequena,mal cabia 2 pessoas e pedimos para trocar por outro quarto e nos disseram que não tinha uma cama maior,ou ficávamos com um quarto quente ou com uma cama pequeniníssima e ainda adaptado para PNE.Passamos três dias sem dormir direito,meu esposo tem 1.89m de altura e foi uma péssima experiência.
4.0
La gentillesse du personnel
Le confort de la literie
L’emplacement
L’ascenseur qui fonctionnait une fois sur deux
La Clim trop puissante
4.0
Localização e banheira no quarto
Cama ar condicionado pingando água e chuveiro com ficha saindo para fora do box e melhorando todo o banheiro.
4.0
O quarto Standard é bom, com camas bem confortáveis. Água quente funciona muito bem. Apesar de estar muito próximo da Avenida Paulista, a região é silenciosa para dormir. Café da manhã delicioso e uma equipe de funcionários prestativos. Voltarei.
A Tv poderia ser smart. Há poucos canais. Nada que desabone a estadia, porém seria algo a ser pensado em termos de renovação.
4.0
I liked the location. The water pressure was awesome.
The room was not what i expected.
It was cold as hell in the room. They have this platic garbage little heater that barely works unless you are in front of it.
The water would not go down the drain in the shower well.
The little young guy that works at check in needs a customer service class. When i asked about a heater, he said "the room does not heat up, it is normal for us." I am glad that it is normal for them but it is not normal for the customers. Finally, another person mentioned the crap heater they have.
4.0
Everything was good, me and my wife loved the place😊👍🏻!
Nothing , everything was good!
4.0
Most of the staff were very friendly, and tried to speak to me in English, as I can’t speak Portuguese due to a learning difficulty.
I had two dinners in the hotel both of which were not great the first most of the chips weren’t cooked properly and the second was a pizza which I found horrible. No sockets near the bed which was a pain as the only accessible socket was on the other side of the room.
4.0
location
internet,breakfast, staff, elevators and restaurant
4.0
Staff are great and friendly
Property needs renovations everything is 30 years old. Key often did not work. Bed was two singles pushed together and my bed cover came off showing one of the most disgusting stains I have seen in my life. Nearly vomited. Don't even give free water bottles - never seen that before in Latin American hotel. Bathroom looked like it could be used as a set for Dahmer.
4.0
the room
an awful service, I had to carry my luggage by myself (5 valises as I was finishing a 5 weeks vacation with my family) out of the taxu, up to the room, down from the room and into the taxi. I couldn’t work as even in a triple room you get only three devices allowed to connect to the wi-fi. In top of that, you have to money-borrow glass wines and cuttlery. Shameful
4.0
Location, staff, design
Shows aging, especially the bathrooms, furniture.
4.0
Bathroom and not having to ask for the room being cleaned in the mornings.
FAQs
How much does this hotel cost compared to others in Sao Paulo City?
The average price for a rental in Sao Paulo City is $60 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Sao Paulo Grand Plaza Paulista. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Sao Paulo Grand Plaza Paulista pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Sao Paulo Grand Plaza Paulista?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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