Pet Friendly! 'Sugar Ski Hideout'
4.3
Excellent(41 Reviews)House in Sugar Mountain, NC
8 guests · 3 bedrooms · 2 baths
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
This cozy three-bedroom, two-bathroom mountain home is nestled in a peaceful wooded area and offers a wrap-around deck with a gas fire pit, and seating on the upper level. There is a King-sized bed in the master bedroom and a Queen-sized bed in each of the two guest bedrooms. Warm hues and nice furnishings give this gem a charming atmosphere. The living room offers a Full sleeper sofa and is equipped with a flat-screen TV. This home will accommodate eight guests. This unit provides an equipped kitchen, a washer and dryer, and private Wi-Fi. Non-smoking. Absolutely NO Pets from December through March. Pet-friendly may be available seasonally. There are pet size/breed and number restrictions, please confirm with us before booking. Please acknowledge that there is a $100 pet fee(per pet). This unit does have outside security cameras to monitor wildlife. No Check-in's Thanksgiving Day or Christmas Day. All guests are required to sign their rental agreement within 7 days of booking.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Map of Sugar Mountain, NC
Reviews
4.3
Excellent(41 Reviews)4.3
We had to cut our vacation short for unfortunately reasons but the rental was nice. It was very clean for a house that allows dogs. It didn’t smell. We enjoyed the one night we did stay. It was warm and cozy.
4.3
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is my friends and I's second stay with RRR and it was great again! We LOVED this rental space (perfect for the 5 of us)! It was clean when we arrived, super spacious yet not too big, and the kitchen/dining area was the perfect size. The only downside was that we could not use the hot tub due to the hose being too short/the spout being far away but the rental stands on its own without it. The porch was great and if it hadn't rained we would have gotten a lot of use out of it. The driveway was perfect for two cars (a C-RV and a Sedan) and the drive up was smooth and easy. The drive down to sugar mountain was quick as well (less than 5 minutes).
4.3
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was clean when we arrived, and had all of the amenities with a well-stocked kitchen. Close to slopes, and easy to get to.
4.3
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The reason we chose this place? The whirlpool. Guess what? ItDidn’t work. The second day they sent maintenance out to say “yep, it’s not working” though they said at checkin it had been serviced the day of our arrival. Only solution? Have a whirlpool service person come out. That did not happen. So they refunded the nominal (compared to cost) whirlpool fee. Although the people at the rental co were polite, more could have been done for this major disappointment. Other quibbles? It is up a steep hill and we had to shovel to get upIt on arrival. Not enough blankets. They say there is a shuttle to resort but the stop is a long walk in ski boots.
4.3
The property was exactly as listed. It was very clean and well kept I would definitely stay here again. It is super close to the ski slopes which is always amazing!
4.3
This home really has that mountain feel. We loved the wooded neighborhood and rolling hills. Definitely recommend!
4.3
We are repeat guests at this house. House is comfortable and the kitchen is completely stocked with dishes, cookware and utensils. It’s convenient to tennis and golf, and short drive to banner elk. We will be back next year!
4.3
The unit had a great location but needs some cleaning.
The exterior deck had a lot of debris like twigs and the furniture was not clean enough to sit on.
The interior had a lot of dead bugs by the windows and doors, a not-so-fresh odor, and had a lot of dust around the baseboards.
There was nowhere to put the trash. It is in need of a bear box outside the unit for trash.
The unit did have everything you need for a stay though. Fully equipped.
The drive is extremely steep. I recommend a high-profile vehicle in the summer months at the very least. My 4wd Highlander was losing traction during wet conditions.
4.3
Wonderful experience! Excellent location.
4.3
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect for us - 2 adults, one 3rd grader, and 5 teenagers. Layout was perfect for the family upstairs with the high schoolers downstairs.
4.3
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My wife and I go to sugar mountain every year for my birthday which resides in January. Three of the main features that we look for and filtered through VRBO were: hot tub, pet friendly, and ski and ski out. Those three were the only requirements that we were looking for, and of the utmost importance. So my VRBO search landed us on the sugar shack. The price I thought was fair, so we booked it. Upon arrival on Monday January 9th, the first thing we did after unloading the car was head straight for the hot tub after a long ride to North Carolina. We noticed that the water was 49° in the hot tub. So I turned on the Jets and the heater and after a couple hours notice the water was not any warmer. I called the after hours maintenance line to discuss the issue and the young lady said she sent an email a week ago letting me know that the water did not work on the hot tub. I checked my email and she actually sent two days prior to our arrival, not 7 days. I explained to her that I was highly dissatisfied and she basically acted like it was a "tough luck" type of situation. Two days prior to our arrival there was no way we could have done anything about it regardless. Mind you my wife and I have worked again disappointed. So we then start checking the cleanliness of the house. We took multiple pictures of many areas that were not clean, blankets that had food stains on them, dried up spaghetti sauce or chili, the carpet in the master bedroom was disgusting with pet urine, shower head and master bathroom was full of mildew or mold. The ONLY shower upstairs. The heater on the back porch did not work, was not a ski in/ski out location or did not have designated walkthrough to slopes. I work in the construction industries and deal with the general consumer on a daily basis. The customer service that I received from the management company was subpar to say the least and ZERO effort in "Making the situation RIGHT for me the customer. I will attach pictures or send via email
4.3
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We planned a trip to Banner Elk with very short notice so could not find a boarder for our dog in advance. Our expectations for cleanliness and quality of furnishing were not very high going into a pet friendly short-rerm rental. We were pleasantly surprises. It was actually one of the cleanest units we have stayed in the area, and we have stayed in many. Only complaint, mattress in master bedroom is way past needing replaced.
4.3
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Pricing, check in, location, and all amenities were awesome!
4.3
The property was awesome. So much fun and the location was great. Already trying to plan another weekend here, soon!
4.3
My friends and I loved staying at this place this past weekend! The size of the home, proximity to town and great hiking, and the hot tub were great for our group.
4.3
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very clean. I thought the rental agreement that I had to sign, after I paid was over the top.
4.3
Nice place
4.3
Wonderful stay in this lovely cabin on sugar mountain. Home was super comfortable and well-stocked with towels and dishes and everything we needed..
4.3
We had a great time relaxing at the Sugar Shack and exploring the area. The stairs in the house are steep. So just be careful walking up and down. Well equipped kitchen, plenty of seating and relaxing hot tub. Overall great stay and would recommend.
4.3
Wonderful stay. Great location. Steep.
We had a great time relaxing at the Sugar Shack and exploring the area. The stairs in the house are steep. So just be careful walking up and down. Well equipped kitchen, plenty of seating and relaxing hot tub. Overall great stay and would recommend.
4.3
Property comfortable, rental company nickel and dimes
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Property was comfortable and well equipped.
Negatives: hot tub did not get hot.
Stair case was a death trap. Stair pads slid all over the place making it treacherous to go between levels.
Driveway is very steep and an odd angle
While I’d recommend the house (if they address the safety issue), I would not recommend the rental company. Upon check in the woman outlined a gazillion ways that the company would charge us more money and then when asked if we could have a late checkout, she confirmed it wasn’t a back to back rental. Then added that if we stayed past the checkout time it would cost $100. They are very obviously not customer service focused and only there for maximized profit.
Negatives: hot tub did not get hot.
Stair case was a death trap. Stair pads slid all over the place making it treacherous to go between levels.
Driveway is very steep and an odd angle
While I’d recommend the house (if they address the safety issue), I would not recommend the rental company. Upon check in the woman outlined a gazillion ways that the company would charge us more money and then when asked if we could have a late checkout, she confirmed it wasn’t a back to back rental. Then added that if we stayed past the checkout time it would cost $100. They are very obviously not customer service focused and only there for maximized profit.
4.3
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Property was comfortable and well equipped. Negatives: hot tub did not get hot. Stair case was a death trap. Stair pads slid all over the place making it treacherous to go between levels. Driveway is very steep and an odd angle While I’d recommend the house (if they address the safety issue), I would not recommend the rental company. Upon check in the woman outlined a gazillion ways that the company would charge us more money and then when asked if we could have a late checkout, she confirmed it wasn’t a back to back rental. Then added that if we stayed past the checkout time it would cost $100. They are very obviously not customer service focused and only there for maximized profit.
4.3
We were told a couple of hours prior to check in that our hot tub wasn’t going to be usable during our stay. The hot tub is the reason we booked this property so finding out right before check in and not being given any other options was pretty disappointing. It was also very obvious no one had been up to the unit in days due to not seeing any foot prints in the snow leading to the hot tub and fresh snow laying on top of the cover. The driveway was icy and we had no warning before entering, and had to salt the driveway ourselves. Once we entered the cabin we noticed there was hardly any silverware or glasses and didn’t realize they were all in the dishwasher still until the second morning we were there. The only things provided are dishwasher tablets, garbage bags and salt and pepper in the kitchen, if you want to wash dishes bring your own dish soap. If you want to cook, bring your own oil. The home was clean, but was lacking in servers areas as detailed above. We are mostly upset about not being able to use the hot tub, and hardly being compensated for the issue.
4.3
Hot tub was broken, frozen driveway, dishes all in dishwasher
We were told a couple of hours prior to check in that our hot tub wasn’t going to be usable during our stay. The hot tub is the reason we booked this property so finding out right before check in and not being given any other options was pretty disappointing. It was also very obvious no one had been up to the unit in days due to not seeing any foot prints in the snow leading to the hot tub and fresh snow laying on top of the cover. The driveway was icy and we had no warning before entering, and had to salt the driveway ourselves. Once we entered the cabin we noticed there was hardly any silverware or glasses and didn’t realize they were all in the dishwasher still until the second morning we were there. The only things provided are dishwasher tablets, garbage bags and salt and pepper in the kitchen, if you want to wash dishes bring your own dish soap. If you want to cook, bring your own oil. The home was clean, but was lacking in servers areas as detailed above. We are mostly upset about not being able to use the hot tub, and hardly being compensated for the issue.
4.3
Beautiful Cabin with Hot Tub to sooth muscles
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin is absolutely beautiful up on the mountain, complete with board games and hot tub. We had a great experience there. Please note, however, that the driveway is extremely steep. It was a bit challenging getting up with all wheel drive. As such we only could have one vehicle parked there and the rest down at the resort parking. It took almost the full 3 days for the cabin to warm up but thankfully they have space heaters throughout. The one thing we wished they had is the keyless lock entry like a prior cabin we rented. Of the two sets of keys we received, only one worked. Overall we were extremely happy with our experience at sugar shack cabin.
4.3
Beautiful with lots of great space!
We thoroughly enjoyed our time at the property, which had gracious spaces for us to enjoy. We had a surprising amount of winter weather during our stay, which made it actually impossible to get up the driveway, even with 4x4. We were able to as a compromise get off the main road so as not to interrupt traffic but we otherwise were not able to park close until our checkout day when it had warmed up. We also noticed the heat took quite a long time to bring the property to a comfortable temperature, with the cold outside the house heating took until the next day to reach a comfortable indoor temperature, and for a while was even getting slightly colder as temperatures dropped outside! For those staying in the rooms they were able to get by that evening with personal heaters placed in each bedroom but the unfortunate ones on the pullout couch had little options until the house warmed.
Once the house heated we had a wonderful time enjoying the amenities (hot tub, porch fire table, etc.), And watching the snow after a day of skiing. We will definitely recommend this location to others.
4.3
We had a great visit, had everything we needed and more. Great location!!!
4.3
Winter 2021
We had a great visit, had everything we needed and more. Great location!!!
4.3
This was a nice place and had all the comforts of home. It a quiet mountain town with other houses in the area, but not right on top of one another. I would definitely go back.
4.3
Needs spring cleaning, repairs and an updated listing.
Entertainment center, wood burning indoor fireplace and hammock were in the listing but have been removed from property. Very musty pet odor on bottom floor. Would not have stayed if we had to sleep on the bottom floor. Cigarette butts were all around outside even though the listing says no smoking. The only heater that worked properly was the space heater in master bedroom. The toilet flapper in master bathroom was broken so the toilet ran constantly. The flood lights at the entrance steps were not working so we had to use phones to see at night and also lighting in hot tub area was not working. You can tell the place had been cleaned, but the property was showing it's age and needed maintenance inside and out. I would not stay again in the condition it is currently in.
4.3
Great place to get away!
This was a nice place and had all the comforts of home. It a quiet mountain town with other houses in the area, but not right on top of one another. I would definitely go back.
4.3
Great place to stay
Great place for family and kids. Well appointed and clean cabin, very nicely laid out in an awesome location. Checkin and checkout processes were simple and well communicated.
Our only gripe was the radiant heating units were not working properly and we left a message on the after hours phone number but didn't hear back or get it fixed. Since the weather was not too cold it didn't matter to us.
4.3
Great place for family and kids. Well appointed and clean cabin, very nicely laid out in an awesome location. Checkin and checkout processes were simple and well communicated. Our only gripe was the radiant heating units were not working properly and we left a message on the after hours phone number but didn't hear back or get it fixed. Since the weather was not too cold it didn't matter to us.
4.3
Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:I was pleased overall with the rental, but there were a few things I feel that were overlooked. We had brought our own laundry supplies, and extra bathroom tissue, and dish pods. I was kind of bummed that there was no hand soap or dish washing liquid. The bottles were there, but there was barely and in them and they were watered down and that’s all it looked like was water. I bought some while there. One of the brackets on the stairs broke as one of my friends was attempting to go downstairs.. I went to Lowe’s and bought/ replaced it. The carpet runners on the steps were NOT attached and made the stairs kind of dangerous. Bed was comfy in the room I was in ( bottom right side) The driveway is very steep!! I’m glad we had decent weather, I would not have been able to get up or down in the snow/ ice! I’d stay again when the weather is good.
4.3
Timber Ridge
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall, we had a great vacation at this cabin. It was very comfy. However, the first night we had no heat except for small portable electric heaters located in the bedrooms. The cabin is equipped with propane wall heaters AND built in electric Mitsubishi mini split units. I was told that the propane heater wasn't working but I don't think they knew that the other heat source wasn't working either. When I talked to the very nice lady about having no heat, a gentleman in the background was practically yelling at her to tell me that I just "needed to use the remote" to get the heat to work. He totally disregarded the fact that I was telling her it wasn't working. There was a repair man that came by the next day to fix the propane wall heater and he checked the Mitsubishi unit about found that it had been damaged by squirrels or something. I feel like they need to have someone check their properties more often to make sure everything is in working order. And I especially feel like the customer shouldn't be disregarded when making a complaint.
4.3
Rating Details:The property manager was somewhat unhelpful.The vacation rental was somewhat dirty.I was more than happy with the location.I was somewhat dissatisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:Overall, we had a great vacation at this cabin. It was very comfy. However, the first night we had no heat except for small portable electric heaters located in the bedrooms. The cabin is equipped with propane wall heaters AND built in electric Mitsubishi mini split units. I was told that the propane heater wasn't working but I don't think they knew that the other heat source wasn't working either. When I talked to the very nice lady about having no heat, a gentleman in the background was practically yelling at her to tell me that I just "needed to use the remote" to get the heat to work. He totally disregarded the fact that I was telling her it wasn't working. There was a repair man that came by the next day to fix the propane wall heater and he checked the Mitsubishi unit about found that it had been damaged by squirrels or something. I feel like they need to have someone check their properties more often to make sure everything is in working order. And I especially feel like the customer shouldn't be disregarded when making a complaint.
4.3
My stay at Sugar Mountain
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I was pleased overall with the rental, but there were a few things I feel that were overlooked. We had brought our own laundry supplies, and extra bathroom tissue, and dish pods. I was kind of bummed that there was no hand soap or dish washing liquid. The bottles were there, but there was barely and in them and they were watered down and that’s all it looked like was water. I bought some while there. One of the brackets on the stairs broke as one of my friends was attempting to go downstairs.. I went to Lowe’s and bought/ replaced it. The carpet runners on the steps were NOT attached and made the stairs kind of dangerous. Bed was comfy in the room I was in ( bottom right side) The driveway is very steep!! I’m glad we had decent weather, I would not have been able to get up or down in the snow/ ice! I’d stay again when the weather is good.
4.3
We really enjoyed our stay. The cabin has parking for 4-5 vehicles when parked strategically. The warning about 4wd in the winter should be heeded. There are about 20 steps to get to the upstairs living area. The interior staircase has carpet strips that are not attached to the floor. We removed them during our stay and replaced them at checkout, because my daughter in law fell down the steps when the carpet slipped. There are two bedrooms and one bathroom with a washer and dryer downstairs. There’s an outside entrance to the downstairs that has about 3 steps. The hot tub is also on the downstairs porch. The hot tub kept me skiing all 5 days we were there and is located under the upstairs decking making it sheltered from rain and snow. The upstairs has a master bedroom with a bathroom and an open kitchen and living space. The sofa had a tear in the back of the cushion, but was comfortable. There’s everything you’ll need to cook including a toaster and a regular brew coffee maker. The interior of the house does not have a wood burning fireplace as it has been removed. This was a disappointment for us. There’s a gas grill on the deck right under the camera. We really enjoyed our stay and had we been skiing at Sugar we could have possibly walked to the slopes. We could hear the snow blowers at night while we were outside, but not inside. If we decided to ski Sugar in the future we would definitely consider this cabin.
4.3
Much nicer than the pictures
We really enjoyed our stay. The cabin has parking for 4-5 vehicles when parked strategically. The warning about 4wd in the winter should be heeded. There are about 20 steps to get to the upstairs living area. The interior staircase has carpet strips that are not attached to the floor. We removed them during our stay and replaced them at checkout, because my daughter in law fell down the steps when the carpet slipped. There are two bedrooms and one bathroom with a washer and dryer downstairs. There’s an outside entrance to the downstairs that has about 3 steps. The hot tub is also on the downstairs porch. The hot tub kept me skiing all 5 days we were there and is located under the upstairs decking making it sheltered from rain and snow. The upstairs has a master bedroom with a bathroom and an open kitchen and living space. The sofa had a tear in the back of the cushion, but was comfortable. There’s everything you’ll need to cook including a toaster and a regular brew coffee maker. The interior of the house does not have a wood burning fireplace as it has been removed. This was a disappointment for us. There’s a gas grill on the deck right under the camera. We really enjoyed our stay and had we been skiing at Sugar we could have possibly walked to the slopes. We could hear the snow blowers at night while we were outside, but not inside. If we decided to ski Sugar in the future we would definitely consider this cabin.
4.3
This house was great for my family and I. Hot tub, separate bedrooms for the kids, and plenty of room to relax. It is close to everything around Sugar and Banner Elk. Would rent again!
FAQs
How much does this house cost compared to others in Sugar Mountain?
The average price for a rental in Sugar Mountain is $279 per night. This rental is $84 above the average.
Is parking included with this house?
Yes, parking is listed as an amenity at Pet Friendly! 'Sugar Ski Hideout'. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Pet Friendly! 'Sugar Ski Hideout' pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Pet Friendly! 'Sugar Ski Hideout'?
We found 10 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, fireplace, and parking.
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