Hilton Tapestry Collection, Hotel Don Fernando De Taos

Property building
Patio
Patio
Property building
Lobby or reception
8.1 / 10.0
Excellent(489 Ratings)

Hotel in Taos, NM

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones

About this hotel

This Taos hotel on the Paseo Del Pueblo Sur features a tennis court and an indoor atrium pool. Free Wi-Fi is featured in each room. Parking is provided on site.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center

Map of Taos, NM

Available Rooms

1 King • 333 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 King • 839 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 King • 387 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

2 Queen • 301 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Ratings and reviews

8.1 / 10.0
Excellent(489 Ratings)
100% verified reviews
7.0 / 10.0
Oct 2024
OK, but not great.
Wifi was a little spotty and they should of let us know that breakfast was NOT included in the room rate. It is always better practice if customers know upfront.
Property and rooms need a little TLC...big name for the condition and location of the property.
10.0 / 10.0
Oct 2024
We enjoyed our stay at the Don Fernando. We shall return.
Breakfast was great. Nice selection on the menu. The hours are great. Wait staff were very friendly and made us feel at home.
Everything went well. Maybe a few other selections on the dinner menu.
1.0 / 10.0
Aug 2024
Worst Hilton experience ever!
We enjoyed the location but that is about it.
I sent multiple complaints via Booking and the Hilton app and no one ever responded. Our in-room phone wasn't working and the location of our room made it difficult to simply walk to the front desk to continuously follow up regarding concerns. We weren't allowed to check in after 5 pm local time because our room wasn't ready. She said she would call when it was, but didn't. We went back to the front desk to get 2 additional pillows but none were ever delivered. Upon entering the bathroom, we noticed a large black pubic hair left in the toilet, the kleenex box was empty, the shampoo bottle was empty, the body wash bottle was not only empty but also had a large hole in the top of it. There were no hangers to hang our clothes either. Again, we couldn't call for assistance because the phone didn't work. We messaged the property through the app but no response was ever received. The bed had crumbs under the sheets. Our friends bed didn't even have a blanket on it, just a sheet and topper. The 2 pillows were finally delivered the next day but without any notice or correspondence. They also replaced the body wash bottle but the pump was broken and we couldn't use it anyway. The shampoo was never filled or replaced. They threw our pillows on the bed, hung a couple hangers, and put the box of kleenex on the counter but didn't even think to make the bed or replace the kleenex box in the holder. We had coffee for one day but not for the second. When they delivered the addtional/missing items, I would have expected them to refill a simple offering but no, decaf was our only option on day two along with used cups and no cream, sugar, etc. I've stayed at multiple Hilton's and I'm astonished how bad this property was!! I will never stay here and will be sure to advise friends and family of our experiences.
2.0 / 10.0
Jul 2024
We only received one room when we paid for two rooms
The pool was nice
We checked in and only had one room. We had booked two. I have contacted booking.com twice to verify refunded for the second room. I have asked the hotel to call booking.com to address this issue.
4.0 / 10.0
May 2024
Hotel needs more staff
Location and layout.
This place did not have the level of service, cleanliness, amenities expected with the Hilton name. In the room, carpet had debris, refrigerator was not working, room service was not provided. Re room service, I phoned desk and was told that they could not provide it because I did not sign up in advance. Breakfast was not included with the price of room and when sitting for the breakfast it was expensive and of poor quality for a Hilton. At check out at 5AM, we tried to turn in keys and lobby door was locked, no one on site. This was not a Hilton experience which we paid for. More like an economy hotel experience.
8.0 / 10.0
Apr 2024
nice stay
comfortable room very spacious.
weird smell in lobby
8.0 / 10.0
Apr 2024
it was ok
new
location
4.0 / 10.0
Apr 2024
We’ve been traveling for a month and this was one of the more expensive places we stayed. Unfortunately , our most disap
Close to other businesses and easy to find. Handicap access was good in the bathroom.
Traffic outside our room was very noisy. There was dog food on the floor and bathroom floor was dirty. When I told the front desk about these issues the only response was to ask for my room number.

FAQs

How much does this hotel cost compared to others in Taos?

The average price for a rental in Taos is $279 per night. This rental is $118 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Tapestry Collection, Hotel Don Fernando De Taos. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Tapestry Collection, Hotel Don Fernando De Taos. Enjoy the water!

Is Hilton Tapestry Collection, Hotel Don Fernando De Taos pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hilton Tapestry Collection, Hotel Don Fernando De Taos?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

Explore similar vacation rentals in Taos

Explore all rentals in Taos

Taos travel inspiration

Read our blog