Crowne Plaza Birmingham NEC, an IHG Hotel
About this hotel
The elegant 4-star Crowne Plaza Birmingham NEC is set in landscaped grounds and is 0.4 mile to the Resorts World Arena and the NEC. Birmingham International Airport and Rail Station are both within 1.5 miles.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Marston Green
Hotel in Marston Green
Reasons to book
Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.0/5.0
Good(3,879 Reviews)
100% verified reviews10.0
Clean, great location, great staff
Nothing
9.0
Staff were friendly and accommodating
Had a double room with sofa bed booked, phoned 3 days before arrival to advise that we were not a couple and would like the sofa bed made up. When we arrived sofa bed not made up so reception would advise housekeeping, also saw a cleaner and told her but she did not speak English so did not understand. When we can back to the hotel at 8.30 in the evening sofa bed still not made up one again advised reception who said they would look into it. Went to bed about 10.15pm to find at last the bed had been made.
10.0
Incredible, great interiors
Nothing I didn’t like
8.0
The room was a little tired in places but otherwise clean and good facilities. Location was perfect for the NEC and breakfast was delicious- well cooked and lots of options!
Room a little tired in places
8.0
Customer service was great, felt welcomed from Reception onwards. Room was clean and beds comfortable. Lake view and next to lots of amenities.
Furniture in room a little tired, but didn't spoil the stay.
8.0
Good location, clean, good selection of breakfast for a Coeliac and staff were pleasant.
Cost.
10.0
Excellent location and parking. Staff couldn't do enough for me. So kind and helpful
Nothing?
10.0
Great location friendly staff
Everything was great
5.0
Greeting on arrival and check in process.
Staff were friendly and approachable.
Room incredibly dated and standard not reflective of the pricing.
Bed was uncomfortable.
Breakfast wasn't sufficiently diverse for the rate paid. Too much focus on a cooked English breakfast.
9.0
Excellent location for the Genting arena, we had a room for which was perfect for one night. The room was spotlessly clean and very comfortable.
Nothing
9.0
Near resorts arena
Breakfast was disappointing. Having to queue for hot drinks, which took ages as people were making toast.
By the time I got back to my table , my friend had eaten her hot breakfast and Mine was cold. In an expensive hotel I expect service for Tea and coffee at the table.
10.0
So convenient for the Eric Clapton concert at the Arena .
Nothing
8.0
Everything
Poor bar facilities
9.0
Great location for concert venue. A very pleasant experience.
Not sure
10.0
Location excellent.
Service at the bar extremely slow,when events are on nearby it would be helpful to have more staff on.
7.0
Breakfast good, check in poor , mini bar noisy and reported, sink plug broken, air con not able to operate due to defunct controller and noisy. Cheap one ply toilet paper 😱
See above however your staff issued a reasonable refund
7.0
Lovely hotel, very clean and lovely staff.
Unfortunately, the windows don't cancel out the noise from the road.
Being in a highly trafficated area it was very loud all night.
8.0
Very nice breakfast. Nice and close to
NEC and resorts world. Ideal parking
10.0
Excellent choice of food , booking right up to an hour before they closed.
Lift access was being used by cleaners so had to take the stairs even tho my friend had walking issues
5.0
Close to the exhibition centre
Soft furniture in the room was dirty (arms of the settee looked dirty and greasy)
9.0
Room, breakfast, staff!
Price was a little excessive for one night!
8.0
Location to the gig we attended and staff were fantastic
6.0
Always clean and tidy
Coffee not great
9.0
Clean and very well presented room and as we were tired from our delayed flight the 24 hour desk and check in were very much appreciated. The staff were very friendly and efficient
We would have enjoyed breakfast but at the extortionate price ( we have eaten lovely breakfasts all around the world) this is probably one of the most expensive prices we have seen so gave it a pass.
10.0
We stay here before Holidays and they ok after the car for us, this time it was for a show in the centre of Birmingham
The Bar could stay open longer it was closed when we got back 11:30
4.0
Breakfast was good quality but wasnt too great value for money
Had the wrong room size as confirmed with my friends who had the same room size ordered and had a bigger room
10.0
Clean comfortable rooms friendly staff
On booking let the client know it’s a extra £10 for parking
3.0
The police all came as big disruption there , I went there to get away as I’m being stalked , so when seen all police I had to leave it upset me
Property is nice
9.0
wonderfully helpful staff. great location for the NEC, but still quiet so you can sleep.
it's didn't mention we had a bath, just said shower. . .and love a bath
10.0
Great location for the arena, fabulous room and food
Nothing
7.0
Room was nice, clean and spacious. Breakfast was nice - but expensive
Bar closed early
We ate in the restaurant in the afternoon. We waited ages to get services. Then 4 meals came out and one of them was wrong) we then had to wait ages again for the remaining meal. We were going for drinks after our meal but in the end we didn't have time as we had to get ready to go out on the evening. Really Poor Service in the restaurant.
Maybe fmmmore staff in bar / restaurant as there was more than enough on check in desks standing around.
10.0
We only stayed for one night but the availability of parking for the duration of our holiday was very useful. We will certainly stay again next time we fly from Birmingham airport or visit the NEC.
9.0
It was comfortable and welcoming
10.0
Location to world resorts area a
N/a
10.0
Brilliant location, the staff were lovely and very helpful, the hotel was spotless
N/A
7.0
Great hotel and fantastic location. The staff and restaurant/bar was fantastic
Whilst I appreciate the rooms are being refurbished the room we stayed in was in need of this. The mattress was poor and desperately needs replacing.
10.0
Everything staff, cleanliness, facilities all EXCELLENT
8.0
.
.
6.0
Breakfast was good!
Location - great. Slightly confused by the entrance, though...
Rooms were very clean and loved that we had a bath and some complimentary water.
1. We ate in the restaurant, and the food took a long time to come. And was also luke warm. We didn't ask for them to be heated up purely because it was getting late and we were very hungry.
FAQs
How much does this hotel cost compared to others in Marston Green?
The average price for a rental in Marston Green is $174 per night. This rental is $66 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Birmingham NEC, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crowne Plaza Birmingham NEC, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Birmingham NEC, an IHG Hotel?
We found 12 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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