Genting Hotel & Spa at Resorts World Birmingham
4.3
Excellent(4,748 Reviews)Hotel in Marston Green
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Genting Hotel is located within Resorts World Birmingham and is next to Birmingham Airport, the NEC Birmingham and Birmingham International Station.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Marston Green
Available Rooms
Signature Double
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Queen • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Signature Twin Room
2 Single • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Signature Accessible Room
1 Double • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(4,748 Reviews)
100% verified reviews4.3
I liked the food in the restaurant and staff, they could look into have zero alcohol Gins in the bar
Nothing all was great
4.3
Perfect room, comfy bed, fab walk in shower, Perfect location very close to the NEC....
Sky Bar and Restaurant excellent food staff.
Nothing
4.3
The staff were really helpful. As we were a newly wed, they offered us complimentary breakfast for our stay and additionally, they allowed us to get changed in a separate room so that the decor in the room that we stayed did not get ruined. Overall, a really pleasant stay, sea view was really nice and I'm surprised that it isn't a 5* hotel.
The only downside was that the mattress wasn't the most comfortable. If there was one thing the hotel could improve on, it would be investing in better quality foam mattresses.
4.3
Everything - from the kind manner of staff, location and cleanliness of the room. Our whole stay was perfect!!! Thank you all so much!
The fact that anyone from the lobby can get into the lifts and make their way to any of the floors. I saw many people tap their passes on their floors but allowed others to come in with them. Not sure what can be done about this as you can't help what customers do, but this is definitely something that needs to be reviewed.
4.3
Lots to do and staff were super friendly
Nothing
4.3
Excellent staff, polite and friendly.
Nice rooms
Meal at Sky Bar was disappointing- long wait for food and drink and one meal undercooked. However, the staff were very co-operative when we complained and we received a substantial deduction and a promise to ensure any future visit would be a good experience.
4.3
Love the spa section with the free drinks available
The tv had no signal when we went but was refunded 25% back so was happy with the quick service in helping us with that
4.3
fantastic view from the room window, over looking the lake. 2 minutes walk back from the casino at 2am is always a bonus.
breakfast well presented and everyone catered for.
easy access from motorway network.
room 401 unfortunatley located just inside the door to the landing everytime anyone entered level 4 the noise of the door and people talking could be heard.
4.3
The free mini bar in the room
The tv
4.3
The tidiness, comfort, all facilities were nearby such as restaurants and entertainment.
Didn’t dislike anything about it.
4.3
Lovely access to the spa
Probably wouldn’t pay for the romance package again, how the room gets done up is not worth £60
4.3
The spa, sky lounge and modernness
Not a lot really
4.3
Location
In need of renovation
Cost
4.3
Fantastic hotel, helpful and friendly staff. Room was spotless and quiet plus the breakfast was outstanding. The bonus is the underground carpark which saves you going outside in the rain
All good
4.3
Great location, lovely facilities and excellent spa.
4.3
The property had a lot going on on site
The rooms are very tired with scuffed paintwork and beds
Not worth the money paid. 200 for one night
Plenty of other chain hotels on site
4.3
Very clean,lovely staff and great location for the arena!
N/A
4.3
Breakfast was excellent. Beautiful fresh fruit.
The pool water quality. I have a pool and have pool operator qualifications. The clarity of the pool is very poor. Chlorine and pH may be fine and water clarity is important. Pool need professional treatment for clarity. Also I would like to know when was the last bacterial and legionella testing of the water by a laboratory.
4.3
Work
Paying for parking
4.3
Modern and had everything under one roof .
Everything was great
4.3
Lovely clean room, excellent facilities and location
4.3
Everything
Nothing
4.3
Proximity to Nec show. Location
Room was a bit tired in places.
4.3
Lovely big room, comfortable bed, good size bathroom.
4.3
Decor, warmth, staff
Help with luggage to room & direction over the car park
4.3
Lovely rooms, this was for a very special 40th birthday and so glad we chose here to stay. We have a beautiful suite overlooking the lake, room came with shampoo and conditioner amenities, room was very comfortable. Breakfast in the morning had full English buffet, pastry and yogurts, and at lest 7 different fresh fruits! It was lovely!
Nothing!
4.3
complimentary spa visit, mini bar, brilliant location, many restaurant options and super comfy bed.
4.3
Everything
Nothing
4.3
It was very clean and the staff were very friendly and helpful
The property had everything we were looking for under one roof the facilities were very good
4.3
THE HOTEL WAS LOVELY, WITH LOTS OF AMENITIES, STAFF WAS VERY FRIENDLY, ROOM, NOT SURE THIS WAS SUPERIOR
tHE RESTAURANT WAS VERY NOISY DUE TO BEING IN THE SKY BAR, A LITTLE DISAPPOINTING. WE ORDERED A STEAK FOR DINNER AND THE CHIPS WERE FROZEN ONES, I WOULD HAVE EXPECTED FRESH HOME-COOKED CHIPS IN SUCH A RESTAURANT.
BREAKFAST WAS VERY POOR
4.3
It’s location
Nothing
4.3
My first time using this hotel and will definitely stay here again. Parking was easy, reception staff pleasant and very efficient. Very spacious and comfortable room.
One if the lifts was not working so had to wait a bit for lifts.
4.3
Second time staying at the hotel and was just as amazing as I remember. Excellent surrounding facilities including casino, restaurants, shops, bear Grylls adventure etc. Beautiful lobby with welcoming staff, very comfortable beds/rooms. The food for dinner served in the sky by the water restaurant was delicious. Very relaxing spa, will definitely look forward to returning again in the near future
I received a parking ticket for driving into the city centre (not the hotels fault obviously) but do check your vehicle against the new emissions zone as I was not previously aware of this
4.3
10/10
Superb experience
Loved it all
4.3
Beautiful place!
4.3
Lovely hotel, very clean and comfortable fabulous facilities, leisure facilities exceeded expectations
Phone in room didnt work so awkward to call down to reception after 5pm as automated phone line
FAQs
How much does this hotel cost compared to others in Marston Green?
The average price for a rental in Marston Green is $151 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Genting Hotel & Spa at Resorts World Birmingham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Genting Hotel & Spa at Resorts World Birmingham. Enjoy the water!
Is Genting Hotel & Spa at Resorts World Birmingham pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Genting Hotel & Spa at Resorts World Birmingham?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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