Cranbrook Hotel
Hotel in Ilford
Reasons to book
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsInternet / Wifi, Parking, TV and more
About this hotel
The Cranbrook is a 5-minute walk to Ilford Train Station, from which it is an 18-minute train ride to central London. There is a 24-hour front desk, free parking and free Wi-Fi.
Amenities
Internet / Wifi
Parking
TV
Family friendly
Map of Ilford
Available Rooms
1 Single • 64 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Double • 86 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 107 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
1.0
Nothing this hotel is narsty I booked and wish I had never bothered
Every thing well the hotel took my money my id and a deposit then sent me to the park hotel where thay have bed bugs it's smells like stale smoke and dirty smelled feet draws broken no where to make a hot drink bathroom was so bad and the room was so bad I slept in my car and it was so bad I called bookings .com for a refund I would not stay there at all the Cranbrook hotel is just as bad from what I see at resection staff are rude not willing to help or nothing sitting there eating with there hands wen u walk in thease hotels are more like some where for homeless people go the room u can touch all 4 wals it's so bad
3.0
Rooms are too small staff unprofessional
5.0
The room I was allocate in the main building was very bare including not having a bedside lamp. I was allocated a room 2B and only to find it was not vacant when we opened the door. Had to wait for a while before an alternative is being sought
Not having breakfast was not a good start not even a cereal
4.0
the location is nice and staff were great
the bed was so soft that couldn’t sleep
broken furniture
6.0
good location, friendly staff..
clean rooms.
good price.
the breakfast has gone down hill..
8:30 to 9:00 only.? really small window, when we arrived at 8:35, nothing was prepared, had to wait till around 8:45 for the food to be served, was hot, but slow service..
I don’t eat bacon, so glad they don’t serve the stuff. Meat was all halal.
1.0
no good
no
1.0
needs my money back
needs my money back
2.0
nothing
bad
7.0
Bed linen lovely white and clean
Staff friendly. Room clean but worn carpets. It was only one night but I wouldn't recommend for longer
We were moved to sister hotel at point of booking not notified before arrival. No teaspoons in room. En suite needs replacing chrome damaged and flaking all water damaged. Breakfast not great and staff not following guidelines for food safety. No gloves no tongs food just warm.
Pillows and quilts need replacing and my mattress had lots of stains on it. Clean sheets were a god send.
7.0
I have a dead leg issue and so being asked to walk up and down the stairs was very inconvenient for me.
1.0
Strong smell of recent cigarette smoke in the room. Opened up a settee bed to find the condition disgusting. Really wouldn’t recommend
2.0
nothing,where do I complain. I booked in advance I made a call a few hours before arriving and was told everything was fine. I arrived the time I stayed to be told they were fully booked and they would sort me out another hotel about 5 miles down the road. the taxi took over half an hour. the receptionist was quite rude and lacked any communication skills and the place had a horrible odour smell that made me feel sick. when I finally got to the other hotel it was after midnight.
it cost me additional transport expense because the friends I was meeting up with lived close to the hotel I got moved out off utter shambles.
then the new hotel breakfast was horrid no control over children and food was uneatable except a boiled egg didn’t even eat there the second night so I paid over the odds for one boiled egg and a small cup of coffee
1.0
nothing it was disgusting
it was dirty
rude reception staff
sent an 8 month pregnant woman up 4 flights of stairs with a broken lift and wouldn’t offer a different room
the room stank of cigarettes even though was a no smoking room and the carpet was filthy!
The room certainly was not as advertised
We immediately left without staying and booked with another hotel a couple of roads down.
We are regular hotel users and whilst I appreciate it was a basic hotel as was a late arrival and early start (we only booked somewhere to sleep during our ongoing journey) , it was the worst hotel I’ve experienced and we lasted.
They took a security deposit which has yet to be refunded
I’ve asked for a refund of this and the room
surprise surprise no communication from the hotel.
do not consider this
9.0
Lift was out of order
1.0
that the staff was really nice
the hotel of dirty the room we was in there was bed bugs
1.0
Horrid place, stinks
Horrible smell of cigarettes, dampness in the room. Hair on the floor, leftover wine bottles.
Open tea bags.
Rude and arrogant staff
You can't class this place as hotel
This place need inspection & should be shut down
6.0
Staff was very helpful. Breakfast superb.
We booked this for our uncle.He is a patient. The Hotel allocated them a room in the 3rd floor. The lift was not working during the stay so we asked to change their room to the ground floor.The receptionist agreed to change the room the next day but instead, they moved them to their partner hotel.There was also no fan or A/C and the shower door was broken.
1.0
Sadly the hotel was very dirty. The carpets were sticky to walk on in the corridors and in the bedroom. The beds had stains and hairs on the sheets. There were several families staying and it was very noisy
1.0
They ask for a deposit of 50£ but don't pay it back. It's now a month ago and they still say "10 working days" on the phone. The Hotel was also overbooked when we arrived and they sent us to another one. They are scammers.
7.0
We were moved to their sister hotel Premier lux because they had some problems with the room in Cranbrook hotel.The room was comfortable. The breakfast was very basic. They arrange taxi both ways free of charge. The staff was good.
There was little hassle to move around. But they were very helpfull.The staff on reception were very friendly.She knew her job.
7.0
it was convenient near to where where we need to go
door lock not so good difficult to use
3.0
Room not as advertised. Staff very rude and not helpful
Very hot and uncomfortable. No air-conditioning or fan!!!!
4.0
The room TV had much to offer. The kitchen staff were friendly and the food was good. Also the people who cleaned our room left if clean.
We got relocated to the Britannia Inn with a suposed upgrade.
The rooms were not soundproof, we could hear the other tenants. There was no AC in the room.
The bathroom ventilator was really dirty which occasionaly dropped dust. When we showered the bathroom would get really wet, which occasionaly we would slipped.
4.0
Rooms are clean and breakfast was good.
Facilities are not provided as shown in booking .com
6.0
beds were not comfortable at all too soft and they need replacing
FAQs
How much does this hotel cost compared to others in Ilford?
The average price for a rental in Ilford is $155 per night. This rental is $85 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Cranbrook Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Cranbrook Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cranbrook Hotel?
We found 4 amenities for this rental. This includes internet / wifi, parking, tv, and family friendly.
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