Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

4.1

Excellent(184 Reviews)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

This adults-only resort is located in Playa del Carmen, this beachfront property is just a few metres from the world’s second largest coral reef. It offers 4 outdoor pools and air-conditioned rooms with a private terrace.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Master Suite - Nature View

1 Sofa • 1140 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite - Nature View

1 Sofa • 839 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite - Nature View

1 King • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

The Reserve Master Suite - Nature View

2 Double • 839 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

The Reserve Junior Suite - Nature View

1 Double • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

$$$$

4.1

Excellent(184 Reviews)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Master Suite - Nature View

1 Sofa • 1140 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite - Nature View

1 Sofa • 839 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior Suite - Nature View

1 King • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

The Reserve Master Suite - Nature View

2 Double • 839 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

The Reserve Junior Suite - Nature View

1 Double • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(184 Reviews)

100% verified reviews

5.0

Aug 2023

Quiet adult resort with pretty beach and wonderful staff!

We were there on a spontaneous trip for our 6 month anniversary. The resort has adult only on one side and family on the other. There are restaurants and bars in the middle that can be shared with all adults, but adults only one of the sides. We only went to 3 of the restaurants, but they were all good. The rest of the time we ate at the buffet. The buffets were clean and full of all sorts of food. My husband is gluten free and although the buffets did not have GF bread that we knew of, there was still plenty of food to eat. Unexpectedly, we were upgraded to a RESERVE room which was very spacious and clean. It has all the amenities one needs. I found the bed to be comfortable as well as the soft pillows. My husband likes a more firm pillow so he didn't quite sleep as well. None of the rooms look out to the ocean, but it is a short walk to the beach and watch an AMAZING sunrise. In fact, it is really beautiful and less crowded in the morning to get in the water. There is a public beach on either side of this beach, so there are lots of locals that stroll by and on Sunday afternoon, their side of the "ocean" was packed. It didn't bother me at all. There is security all over and we felt very safe and I'm happy they have a place too. My husband enjoyed snorkeling as the reef is close by. It's not quite as good as snorkeling in Puerto Morelos (which I highly recommend), but he still had fun. FYI- they do not have snorkel gear to rent here, but I noticed you can buy at the gift shop. One other thing, this beach has a seaweed wall and there was minimal seaweed and the white sand feels amazing under your feet.

Don't forget your sunscreen. It will cost you $53 American dollars at the giftshop for a normal size spray bottle. Also, this isn't a place with lots of entertainment. They did have a small group dancing in the open areas while we were there. Although they did a great job dancing and singing, it seemed incredibly cramped for them because they didn't have a stage. We were there Aug. 12, 2023 and the night life just wasn't busy as all. In fact, the entire place wasn't busy. The main adult pool had just a handful of people in it. We spent most of our time on the beach. I'd still recommend and come back.

4.5

May 2023

Excellent

Hot tub in garden. All the food was exceptional and drinks service was excellent. Main bar was nice, nightclub lounge was oddly laid out but was fine. Swim up bar and pool parties were excellent. Beach is lovely, we had some seaweed but not too bad.

Nightclub lounge could do with an actual dancefloor.

4.5

Apr 2023

the staff and property was excellent

was amazing

n/a

4.5

Mar 2023

Nice stay and good food

I like thay food was included in the price and the room was exceptional.

5.0

Feb 2023

Excellent

We liked everything

Entertainment in the evening. Would be nice to do, what "Secrets the vine" resort (Cancun) do for their guests.

4.0

Jan 2023

relaxing get away

it’s a beautiful hotel, great drinks and food

I think it could be more youthful, the people were all on their late life. the difference between the reserve and the regular option was annoying, if that’s the way don’t let the places available for everyone

4.0

Dec 2022

Un all inclusive de qualité

Ambiance, nourriture, piscine, personnel

RAS

2.0

Oct 2022

I don’t know how this hotel got 5stars? just because it’s big and has lots to offer doesn’t make it a 5star…

Staff, Location

It was very unclean; dirt on the curtains, in corner, hair in bed!!!, puke next to the pool, condoms on the ground. I didn’t feel safe, because thrice (!!!) somebody entered my room while I was in there (once naked in my pool!!!!) A 5star hotel should at least have the following things in the room: slippers, bathrobe, coffee maker, pen/paper… and they cannot blame covid, because I stayed in other 5star hotels during that time and they really were 5stars!

4.5

Sep 2022

Amazing service, decent food, and beautiful views.

Service is incredible and the scenery is amazing. Hector who worked in entertainment did a phenomenal job with the resort activities (Pool Zumba , stretching, crafts, etc). It was a perfect anniversary trip.

N/a

4.0

Sep 2022

Overall the stay was relaxing and nice.

Beautiful property. Courteous staff!

Staff selling property promotions!

5.0

Sep 2022

In spite of a few rainy days we still enjoyed ourselves.

The resort was all inclusive. The breakfast and dinner buffets were excellent every day. In addition, this resort included approximately 16 restaurants onsite. Needless to say, all the different nationality foods were delicious. Also, our concierge Fabian Valenzuela was perfect for us. He continously ensured we had everything we needed. He exceeded our expectations.

Didn't realize the city of Playa del Carmen was so big. Therefore, you needed a taxi to all tourist sites. But, we loved the hospitality so much that we do plan to return to the city one day.

5.0

Aug 2022

Exceptional

This hotel is top. Architecture is great, food and drinks, staff, etc.

The one thing is that some guests were putting their own loud speakers in the pool area which is annoying.

5.0

Jul 2022

Fantastic place to stay. I will stay again for sure. Great food and drinks, amazing staff, and great amenities.

Great food and drinks, staff very friendly and helpful, super comfortable rooms.

I loved everything

5.0

Jul 2022

it was outstanding staff is remarkable

very accomodating

bathroom locks keep getting stuck

4.5

Mar 2022

relaxing enjoyable and fun

loved the resort very plush

We didn’t like many of the restaurants especially the Mexican ....you would think being in Mexico this would be the best ... uses of language on the menu with words such as rind and lard was rather off putting. we ended up walking out and getting a room service burger. also having to use phones to access menu and info was very unhelpful at check in they failed to inform us to book restaurants for our stay .... the first night we ended up almost not being able to eat.

4.0

Mar 2022

Other than not honoring our request for 2 full beds I had no issues at all. I would definitely recommend this as a great

My first all inclusive so I don’t have much to compare too but I thought it was fantastic. We stayed in the adults only area. We got in early evening and had a really easy check in. They offered us snacks & drinks (beer, water, soda, etc) during check in. The resort was really pretty, very clean and I loved the aroma therapy everywhere. We never had a problem finding food. Really enjoyed our dinner at Bana and Blue Agave, where I paid extra for lobster, yum. We were there mid March and there was seaweed at the beach , none on the first few days, then it started to come in. The pool was awesome, I was happy it was not heated, it was very refreshing to get in, but I may have felt different if we hadn’t had perfect warm weather.

My only issue is we booked 2 rooms with double beds and it said “subject to availability” when I booked my reservation with Booking.com. The resort was clearly not full while we were there, so there was definitely availability for two full beds but at check in they said it would be an extra $139 per night, per room. I was there with my mom and adult son and daughter, so having separate beds was important for my adult kids. They gave us two king rooms and brought a roll away bed for the kids room and my mom and I shared the king bed in the 2nd room.

5.0

Mar 2022

Enjoyable vacation at Paradisus

amazing beach zone, clean and big pool, absolutely fantastic service, many restaurants inside the hotel and not far from downtown area.

nothing not to like in this beautiful hotel

2.5

Mar 2022

Huge disappointment

Beautiful hotel with a long swimming pool all around the hotel. The rooms are very large and confortable.

A big disappointment. - We started by not liking the service when we tried to contact the hotel to find out the best way to get there. After several attempts and a long wait, we were informed that they could not help us with the transport because we had made the reservation through booking... They did not indicate a taxi/transfer. We decided to stay at The Reserve for the first few days. It was a big disappointment: - No one explained to us how the reservations worked or presemted us the resort facilities. - The Concierg assigned to us had booked restaurants without knowing our preference. He could just contact us before our stay. When we tried to change the restaurant from the first day, other restaurants were closed and one of them was paid. Nobody helped us book another restaurant and nobody informed us that not all the restaurants are open every day. - Very weak animation. Almost non-existing!! And all the "animation" ended at 23:00. Only 1 party during the entire week we were at the resort. Very poor for an "Adults Only" hotel. There wasn't a single party for only adults. - The pool intended for "The Reserve" guests would theoretically be heated. It wasn't heated. - Despite saying that there is 24-hour room service, they only serve alcoholic beverages until 11 pm. Nobody informed us in advance of this. - On one of the days we decided to book dinner on the beach. They forgot the reservation. In addition, they charged the dinner twice when we checked out. They did not admit the mistake at first and only when we asked to speak with the manager they admitted that there was a mistake in our bill. - They never apologized for a single mistake. - Overall, the restaurants were nothing special and the quality of the drinks was poor. In conclusion, we were super disappointed with the way we were treated and found it very expensive for what it offers. We also don't see any advantage in staying at "The Reserve".

2.5

Mar 2022

Very bad experience

The facilities of the hotel are amazing. The pool and the access to the beach.

- We started by not liking the service when we tried to contact the hotel to find out the best way to get there. After several attempts and a long wait, we were informed that they could not help us with the transport because we had made the reservation through booking... They did not indicate a taxi/transfer. We decided to stay at The Reserve for the first few days. It was a big disappointment: - No one explained to us how the reservations worked or presented us with the resort facilities. - The Concierge assigned to us had booked restaurants without knowing our preference. He could just contact us before our stay. When we tried to change the restaurant from the first day, other restaurants were closed and one of them was paid. Nobody helped us book another restaurant and nobody informed us that not all the restaurants are open every day. - Very weak animation. Almost non-existing!! And all the "animation" ended at 23:00. Only 1 party during the entire week we were at the resort. Very poor for an "Adults Only" hotel. There wasn't a single party for only adults. - The pool intended for "The Reserve" guests would theoretically be heated. It wasn't heated. - Despite saying that there is 24-hour room service, they only serve alcoholic beverages until 11 pm. Nobody informed us in advance of this. - On one of the days we decided to book dinner on the beach. They forgot the reservation. In addition, they charged the dinner twice when we checked out. They did not admit the mistake at first and only when we asked to speak with the manager they admitted that there was a mistake in our bill. - They never apologized for a single mistake. - Overall, the restaurants were nothing special and the quality of the drinks was poor. In conclusion, we were super disappointed with the way we were treated and found it very expensive for what it offers. We also don't see any advantage in staying at "The Reserve".

FAQs

How much does this resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $184 per night. This rental is $140 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive. Enjoy the water!

Is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Master Suite - Nature View

Suite - Nature View

Junior Suite - Nature View

The Reserve Master Suite - Nature View

The Reserve Junior Suite - Nature View

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Master Suite - Nature View

Suite - Nature View

Junior Suite - Nature View

The Reserve Master Suite - Nature View

The Reserve Junior Suite - Nature View

Reviews

FAQs

How much does this resort cost compared to others in Playa del Carmen?

Is parking included with this resort?

Is there a pool at this resort?

Is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive pet friendly?

What amenities are available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive?

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