Grand Excelsior Hotel Al Barsha
3.9
Good(6,978 Reviews)Hotel in Dubai
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Located within a 10-minute walk from the Mall of the Emirates and metro station, the Grand Excelsior Hotel is designed in the style of a cruise ship and offers spacious rooms. It features a rooftop pool, fitness centre and massage treatments.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Dubai
Available Rooms
Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
1 King or 2 Single • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
1 Queen or 2 Single • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Ambassador One-Bedroom Suite (Complimentary Shuttle to the Beach and Mall of the Emirates)
1 King • 1022 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
1 King or 2 Single • 592 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Royal Suite (Complimentary Shuttle to the Beach and Mall of the Emirates)
1 Queen • 1291 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(6,978 Reviews)100% verified reviews
3.9
The building is old and not maintained well. When arrived to checked in the receptionist was standing at the back playing his phone without notice customer for minutes. He was so unwelcome and inpatient, put everything on the desk and said ok when the checked in done without telling where is the room number and how to get there, quite rude.
3.9
Kindness of staff . Thanks to Ms Alaa and Ms. Hazel
All good
3.9
It was clean , friendly personnel
Budget option
Good location depending where you want to be close to
Availability of taxi around
3.9
Location, shuttle bus to mall of the Emirates
The receptionist is rude, (girl) arabic
The room is very smelly ( carpet) from the 1st day to our last day. The carpet is like wet underneath. The water coming from the window
The service is too slow, we asked the tv remote on our 1st night they gave the next morning despite our many calls to send, the next day we ask 1 glass and ice cubes, they give us after 3 hrs, and no ice cubes. Horrible.
Something wrong to the management and the manager. Need to change him or her.
Outdated hotel
3.9
Nice , sweet, big enough room
1 - the view , I know most all hotels do not have nice views , but my window was going right to the road , so in the evening it was quite noisy.
2 - I came to celebrate my birthday , but :
A) there was NO HOT WATER!
B) The phone in the room was not working, so I had to run to reception and back around 5 times , just to get some water or help with this phone.
3 - because the phone wasn't working idk why upon checking out the receptionist said that I have to pay 15 dhs for the local call . Come on guys , the phone wasn't working and your technician knows that and reception knows that . I don't mind paying, but for what??? I did not call !
4 - housekeeping needs to clean tables sometimes, it was super dirty ...
I was happy when I checked in , in the evening there was a very nice and kind guy ( I'm sorry , I don't remember the name ) , but after him ... The guys were quite not interested in what the guest was asking for , but i wasn't making drama because I stayed for 1 night . I'm glad that I didn't stay there longer.
3.9
الغرفة كبيرة
السعر كبير مقابل الخدمات
3.9
Location and price
Rooms are not exposed to the sunlight.. there was a smell in the rooms .. changed rooms but same issue of mold smell
3.9
موقع الفندق في منتصف البرشاء في مكان هادئ ولكن قريب منك جميع الخدمات وكذلك توفر مواقف السيارات أسفل الفندق كذلك البهو ، حجم الغرفة الواسع مع الاهتمام بنظافتها ، يوجد شطاف في دورة المياه أعزكم الله ، والشكر لطاقم العمل الودود والمتعاون والحريص على راحة النزلاء وخدمتهم.
بسبب البهو المفتوح من أسفل الفندق إلى أعلى طابق كان عزل الصوت ضعيفاً.
3.9
افضل ما فيه التعامل مع الموظفين وتعاونهم
لم يعجبني شيء ، الازعاج
3.9
it is at amazing location and staffs are really helpful, one of the best places i ever stayed
3.9
الموقع
عدم الوضوح في الاسعار
3.9
Good location. Has everything you need
It’s very old and run down.
3.9
الموقع
3.9
The interior was nice and rooms were spacious.
The staff was not cooperative / helpful at all, they were too understaffed. Service level was weak, staff was not even properly trained.
3.9
Great job done by Nesrine , very efficient, welcoming always friendly and positive. Thank you Nesrine 😊.
3.9
thank you fahima and walid♥️😊
3.9
Alaa she very nice
3.9
Alaa very helpful
3.9
Thanks AlAA
3.9
ms alaa she very nice
3.9
Thank you ms Alaa
3.9
Excellent hotel & amazing staff especially Ms. Alaa & Mr. Biniyam.
3.9
Ms. Fahima is best
3.9
Thanks to Ms. alaa everything was perfect!
3.9
As always amazing stay, Mr. Binyam & Adnan are the best.
3.9
very good hotel Thank Alaa
3.9
The staff are nice from housekeeping to the gentlemen in security and reception.. great people providing an exceptional standard
shops are nearby 1 min walk really affordable drinks and general mini mart goods are so cheap also dry cleaning amenities compared to being in the centre where it is very expensive. you can stay here for a good price and get taxis cheap downtown (taxis without pre-booking just flag them down)
within the hotel there’s a traditional Thai club and the dune club. I believe the dune club runs everyday though. It is really busy also affordable great manager there too
3.9
very good experience in this hotel every thing is perfect specially reception staff
and Alaa
3.9
every thing good thanks Alaa
3.9
smelly pillow and blanket not clean
3.9
We liked the location as it is near the Mall of Emirates which you can go to and enjoy. It is also near a lot of establishments like cafes and small groceries. The hotel staff were very nice and accommodating as well.
The towels supplied were limited. If you are someone who uses them a lot, you may have to keep asking for new towels because you can't ask for 2-3 towels at once. Other than that, our stay in the hotel was good.
3.9
Its good n calm hotel to stay .The staffs are so friendly ,Miss fathima was so supportive.
3.9
location n big rooms
rooms don’t have much lights , have to tell housekeeping everyday for vacuum the carpet ….. they don’t provide hand towels n floor mats in the washrooms …. time to upgrade the rooms with good lights n all
FAQs
How much does this hotel cost compared to others in Dubai?
The average price for a rental in Dubai is $256 per night. This rental is $190 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Excelsior Hotel Al Barsha. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Excelsior Hotel Al Barsha. Enjoy the water!
Is Grand Excelsior Hotel Al Barsha pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Excelsior Hotel Al Barsha?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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