Four Points by Sheraton San Jose Costa Rica
Hotel in San José Province
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
The Four Points by Sheraton San Jose Costa Rica is located in the business and entertainment center of Santa Ana, just a few steps away from a variety of restaurants, bars and shopping centers, and just six miles from the Juan Santamaria Internationa.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of San José Province
Available Rooms
Traditional King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
9.0 / 10.0
Muy tranquilo ordenado organizado el desayuno excelente el personal excelente las camas cómodas el parqueo muy seguro y siempre con espacios
Nada más no tenía una pequeña refri pero en el bar abajo nos daban hielo
10.0 / 10.0
el desayuno buffet es delicioso, el aseo de las habitaciones es muy bueno, las personas son muy amables
El olor particular que tienen las habitaciones, pero debe ser por lo húmedo de la ciudad y la alfombra
8.0 / 10.0
La ubicación
Descuidado
7.0 / 10.0
Breakfast was good, location was good
There was no refrigerator, the bath had bad drainage, the toilet broke and was not repaired, there was bad smell in the room and outside the room
10.0 / 10.0
The receptionists are very endearing, the rooms very pretty and very well maintained. The hearty and delicious breakfasts. Hearty dinners.We loved this hotel.
All was perfect !!!
8.0 / 10.0
Location and food
Parking
2.0 / 10.0
The pool seemed nice, the location is good for moving around Santa Ana-Alajuela, its a nice area.
This is one of the filthiest hotels I have been in, we had to leave. The amount of junk (food, aluminum bags, etc.) below the bed was incredible and the carpets were extremely dirty.
10.0 / 10.0
24/7 hours and front desk services are good.
the elevator was small
5.0 / 10.0
The location of this hotel absolutely cannot be beat for my needs, which is for work/business in the Forum I business park which is literally right across the street. There are also free semi-rapid EV chargers right down the road, and a paid rapid charger across the street (in front of Forum I) which is very convenient for me as an EV (electric vehicle) owner. The staff were friendly and responsive to our concerns.
As other reviewers have mentioned, they need to work on cleaning and hygiene. There were small human hairs on our sheets (which to their credit, when we called the front desk they sent someone immediately to change the bedding). Multiple light bulbs in the room were burnt out. Stains on the furniture, and grime on the lamp shades.
The garbage bins in the room have no bags, and when we mentioned this to the cleaning woman who was changing the bedding, she informed us that they don't put bags in the garbage bins, not even in the restroom. This is deplorable and needs to be changed immediately. There are people with medical conditions (colostomies for example, in my case) - or heck, even women on their period - that need to dispose of things that can't be flushed down the toilet and that should not be placed into a bare trash bin without a bag. How can they say they don't put bags in the trash bins with a straight face?! Absolutely appalling and needs to be changed immediately - PUT BAGS IN THE TRASH BINS.
Which brings me to my second point - when they charge $14 for a cocktail or $10 USD for a single Corona (beer!) at the hotel bar, they should be able to afford to put trash bags in the waste bins.
The room was very small, not the kind of place I look forward to spending a week in at a time, which I am occasionally going to have to do for work - because even though I'm quite disappointed the location cannot be beat for my needs.
Finally, I was told that the room I paid $130 per night for through Booking.com would have been less than $100 if booked directly.
8.0 / 10.0
Excellent breakfast buffet, acceptable WiFi
7.0 / 10.0
location, rooms
rooms and hallways were not very clean. Breakfast was poor. rooms were noisy as it’s next to the highway.
4.0 / 10.0
the location was good.
the property is old
10.0 / 10.0
hospitality customer service and Confort
8.0 / 10.0
they were doing construction to the bar and staffing was limited
long waits for service
8.0 / 10.0
quick check in and convenient self check out
the pillows were not smooth, I woke up with a headache
10.0 / 10.0
staff confort location dinning bar all excellent
8.0 / 10.0
People
Just 2 restaurants close
FAQs
How much does this hotel cost compared to others in San José Province?
The average price for a rental in San José Province is $147 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton San Jose Costa Rica. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton San Jose Costa Rica. Enjoy the water!
Is Four Points by Sheraton San Jose Costa Rica pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton San Jose Costa Rica?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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