Enjoy Chiloé
3.5
Average(1,530 Reviews)Hotel in Los Lagos, Chile
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Enjoy Chiloé is located in the city of Castro and offers a spa, fitness center, restaurant and rooms with sea views. There is free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Los Lagos, Chile
Available Rooms
1 King or 2 Single • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 645 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(1,530 Reviews)100% verified reviews
3.5
Bien
Falta mucha mantencion. Pisos y pintura descascarados.
Extraña distribución. Para ir a mi habitación, estaba en 1° piso.. tomar ascesor, subir al 2° piso...caminar dos largos pasillos... tomar otro ascensor y bajar de nuevo a 1° piso. Inexplicable
3.5
La vista.
Todo viejo y mal cuidado.
El aire acondionado malo. Pusieron un equipo portátil ruidoso. El colchón de la cama malo. El desayuno: pocos productos y sin reposición.
En general se ve como un hotel abandonado por la administración.
3.5
Las tinajas
Personal del desayuno totalmente descortés y mesas sucias no había lugar para sentarse
3.5
Una vista hermosa desde la habitación
Un día antes del check in me llamaron para cobrar un monto extra que no estaba declarado en ningún lado, en ese momento, sin posibilidad de arrepentirse o de realizar reembolso… luego de 30 minutos al teléfono aceptaron no cobrarme el monto casi como un favor
3.5
El desayuno estuvo bien
El frigobar estaba vacío
Control remoto del AC no funcionaba
Cobran entrada al casino
La vista desde la pieza es muy reducida... pusieron un closet que tapa toda la vista
Estado del piso muy deteriorado producto de filtraciones de agua... la cuales seguían, al bajarme de la cama me mojé los pies... insólito!!!.. el daño era antiguo, evidentemente no hay interés en repararlo
3.5
Ubicación y tranquilidad
La Comida, Desayuno y Cena poca calidad y variedad
3.5
The location was very good
The spa was amazing. Las tinajas was the best
They do not use the dining room for lunch/dinner. Just for breakfast.
Also I missed a good bar to have coctails
3.5
very nice hotel with great amenities.
Would have been a perfect stay if the staff hadn't tried to intentionally rip us off on the room rate.
3.5
Nice apartment rooms with a kitchenette that makes it easier to travel with kids, nice swimming pool to be used with children, the staff is friendly and gave us a good advice what to visit in towns around
The termoglass (?) window in the room wasn't sealed, the wind was entering the room and maintenance staff had to come to seal it, yet the wind was coming through the holes in the wall made for air conditioner. We had to put an extra blanket over it (!) to be able to sleep with not so much cold air coming from the wall.
Also you are explicitly obliged not to take away anything from a buffet breakfast (I can't explain to my baby that she can't take away a muffin if she doesn't have any breakfast ontime)
3.5
Service in general was very good, the hot tinajas was great
The bath tube was very small
3.5
The worst attitude of the staff. At the reception they humiliate, they don’t offer a late check-out. In the presence of other guests, they say leave now. Can't find a compromise. I advise sometimes to look in Google who your visitors are.
3.5
maintenance could be improved. we had to change rooms due to problems with the air conditioning
3.5
Amazing views from the 4th floor rooms. Scandinavian design. The free spa is top notch.
it isn’t super central but otherwise it was great.
3.5
The view is priceless
I was not impressed by their breakfast, lack of variety for the price of the room
3.5
property need some maintenance and set back to full service after Covid
lack of services
3.5
View and breakfast was great
room service and in general the service was really slow and arrived late.
3.5
the rooms were amazing and the breakfast was nice and fresh and kept being filled
the way you needed to walk through the restaurant for the hotspring
3.5
Restaurant was good.
Room was too chic not comfortable.
3.5
the property is really bad managed. no resources in the restaurant, the place is really damaged.
3.5
Staff was awesome, restaurant was OK, good service and tasty, I'd probably like more options to choose from the menu. Breakfast was fine, view is great. The hotel upgraded me after complaining for the room, so overall the staff took good care of me and my family. Exterior hot tubs are good, with a great view but time restrictions apply due to covid and 2/3 of them were in operation. It's quiet enough to get a pretty comfortable sleep.
The rooms I booked barely had any view and had super small windows. I felt in the need to request an upgrade otherwise I would have felt too uncomfortable. Which is fine, only that I didn't feel it matched the price I paid for the room.
I wish the swimming pool was cleaner. Metal bars were quite dirty.
They were replacing the flooring and the interiors of course looked really ugly. That's okay, but I would have expected a warnining or a discount when I booked.
3.5
we had a problem with the room assigned and was resolved very well. Good view from the room
the check in very very slow
3.5
Good breakfast, great views, nice decoration, very clean, good meals, very nice restaurant staff.
Apparently, Toilet door is not meant to be closed. Is made of glass and doesn't have a lock, which is a little uncomfortable. Shower door doesn't close. TV never worked, apparently the bill wasn't paid...they couldn't fix it and didn't offer anything to compansate. I didn't really care for the TV, but it would have been nice if they proactively offered something....i had to ask them not to charge me for de swim caps, which they nicely accepted.
3.5
Perfect
I was cold. And I couldn drink something in my bedroom
FAQs
How much does this hotel cost compared to others in Los Lagos, Chile?
The average price for a rental in Los Lagos, Chile is $116 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Enjoy Chiloé. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Enjoy Chiloé. Enjoy the water!
Is Enjoy Chiloé pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Enjoy Chiloé?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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