Allure Hotel & Apartments
4.1
Excellent(1,824 Reviews)Apartment hotel in Townsville
1 king bed
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment hotel
Boasting an outdoor swimming pool, a fitness centre and free WiFi, Allure Hotel & Apartments is situated off Palmer Street dining precinct. It has beautiful views of Magnetic Island and The Townsville Marina.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Townsville
Available Rooms
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Double • 1108 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Double • 1 King • 1 Queen • 1431 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
2 Single or 1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(1,824 Reviews)100% verified reviews
4.1
Hervorragende Lage aus Ausgangspunkt für Reisen nach Magnetic Island.
4.1
Absolutely disgusted in the after hours service, after travelling all day from Brisbane, to arrive to be spoken to like I was a child, then being told that I was not going to be aloud to stay at the property after having an anxiety attack with trying to check in via a online process that was not working on their behalf. To then walk into a room that smelt like curry & was not set up with a luxury hotel as seen on these websites. I have stayed at the accomodation many times and to walk into a room that smelt like a curry restaurant with stains on the couch alongside not having doors to the bathroom and second bedroom that wouldn’t not shut. When calling the after hours to ask to change rooms as we didn’t not feel comfortable; we again got a rude response and was told that was all they had and nothing they where going to do about it.
Then, the aircon didn’t not work for 85% of our stay, we really are disappointed. The customers service was horrible. The amount we paid for the room to then be placed in a room that was very cultured and not modern or luxury like they advertise. This use to be the number one place we would stay whenever we visit the Townsville location; but would never stay again. Very disappointing. Especially after I had recommended this location to other family and friends who attend my event. There rooms did not seem to be much better either. Walls where so thin could hear the beds knocking from the next rooms.
4.1
Location was perfect for dinning out and a short walk to the stadium.
The walk to the Strand and Casino
4.1
Location,
AC did not work correctly, was faulty and was noisy. Staff could not help me in any way, said they were full............I doubt that as no one else around, hardly had any sleep :(
4.1
Great rooms and good views.
Gym was lacking.
4.1
Room was good size and clean
Soap in bathroom was missing . only had bathwash
4.1
Everything was comfy and location was good.
Did not like constant emails re check in and unnecessary phone call.
4.1
great large sized rooms
the beds were not comfortable at all!
4.1
It was neat quiet and clean and quite a good size.
4.1
Everything
WiFi not 100%
4.1
The balcony
4.1
Excellent location
The air con in the rooms were leaking, raised this issue with reception but nothing was done. During the night one the air con our bedroom broke wide open, dust and such visible also proving that it’s been a while since maintenance was done on them.
4.1
everything was cleaned, apartment confortable and nice, kitchen well equipped
we booked an apartment for 5 people but there was only 2 double beds (not sure if it was rather a mistake from booking). One bedroom did not have a window
4.1
very spacious
the air conditioners were leaking and we were woken up by the light coming into our room
4.1
the self contained apartment had everything we needed and was very spacious and the beds were comfortable
we didn’t know we had to prebook the underground parking and had to park out on the street as the parking at the first level was full
4.1
Good location short walk to restaurants, always clean and comfortable
In a studio room- the expectation to clean up crockery used. There is no hygienic way to do this. There is no kitchen sink, only the bathroom vanity. This is an inappropriate location to clean items used for eating. These items need a thorough clean in a suitable location, that is not one where hands are washed after the toilet and people spit when brushing their teeth!!! Specially coming out of a pandemic. Not suitable expectation
4.1
Comfortable bed.
After hours check in was difficult. My flight was delayed and I arrived at the property an hour later than expected. Spent quite a while trying to call the after hours phone number. The email that was to be sent with after hours key instruction did not arrive (suggest this should be sent via booking.com message instead). Ended up being on the wrong side of the building, finally got hold of someone and then the swipe card didn't work in the lift. Turns out there's 2 lifts but not clear instruction as to which lift to take. Resulted in a very very late night.
4.1
Location was in walking distance to places to eat. Was right on the harbour. Very clean and comfortable.
Everything was great
4.1
The location was perfect and the room was huge, very happy with the hotel overall. Parking was easy and everything went smoothly. I left some earrings in the room and they rang me straight away to return them to me.
4.1
Just a basic hotel room. Lots of road noise as we faced the street.
Not good that the booking.com confirmation quoted a 1.5% charge for booking/paying with a credit card ( how are you supposed to book WITHOUT a credit card?) when the business charged 2.5%!
They do have to take credit card details on booking, that’s for sure, BUT they must:
1) charge the appropriate fee as advised to the client by booking.com. and,
2) give the client the option of paying by EFTPOS on arrival and obviating credit card fees.
Lots of places do this - it is just a poor management decision to use the present methods.
There were some issues regarding late check in. Directions not received as stated in previous emails, and even after a follow up phone call. Finally resolved satisfactorily, but should have happened without phone call follow-up. Maybe a new staff member not properly trained?
This facility will function a lot better when the convenience store is active. It will be welcomed by short-term clients, but long-term/permanents will have to support it too, or it will fail.
4.1
Lovely views over the river, loved the boat traffic. The balcony was spacious and we utilised it more than anything. More than comfortable facilities, bathrooms etc. Toiletries were lovely.
Guests should be aware there is no 24 hour contact. We called the after hours number for a matter that was NOT life threatening, and the call was returned at least 12 hours later. Guests should be made aware to phone OOO should an emergency arise.
4.1
The room was clean, and fit our family needs.
The aircon vent machine on the balcony was very loud and made lots of squeeky noises. Just needs some maintenance
No foxtel which was unusual.
4.1
friendly staff. size of room
only a sheet on the bed. had to get thicker blanket from cupboard which smelt funny and made me sneeze. lift was also broken so had to take stairs to level 5. I know that can’t be helped though.
4.1
Great location, quiet, yet still within walking distance to city and many great places to eat on Palmer Street. Simple and clean, perfect for a quick business visit.
4.1
easy checkin and service
FAQs
How much does this apartment hotel cost compared to others in Townsville?
The average price for a rental in Townsville is $131 per night. This rental is $0 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Allure Hotel & Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Allure Hotel & Apartments. Enjoy the water!
Is Allure Hotel & Apartments pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Allure Hotel & Apartments?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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