West Hotel Sydney, Curio Collection by Hilton
Hotel in Sydney
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located within a 5-minute walk from Barangaroo, West Hotel Sydney, Curio Collection by Hilton is a boutique hotel surrounded by a variety of restaurants, cafes, bars and shops.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Sydney
Available Rooms
King Acacia Room
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Banksia Deluxe Room (Level 2-4)
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Waratah Premium Room
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
The West Suite
1 King • 495 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Queen Banksia Deluxe Room - Mobility Accessible
1 Queen • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
1.0 / 5.0
The desk staff were nice and courteous along with the cleaning staff. Who did a wonderful job keeping our room tidy, and well stocked with the extra towels we asked for.
I would like to express my dissatisfaction with our recent dining experience at your hotel.
On the first morning of our stay, our friend went down for breakfast ahead of us and was told she couldn't sit in the main dining area. Instead, she was seated at a table just outside of it. When we arrived and provided our room number, we were informed of the same policy. During the booking process on Booking.com, it was indicated that a 15% discount on food and beverages was available to guests, applicable to all food and drink at the property.
Upon our arrival in the dining area, the waitress informed us that we could not use the buffet and directed us to order from a separate menu.
The following day, we were presented with our bills before even receiving our food. This was peculiar, as none of the other tables had been treated this way. My wife found this offensive and addressed the issue with the manager on duty.
My wife and her friend are African American, and I'm white. The whole thing really came off racist
The manager acknowledged the mistake and apologized, assuring us that 10,000 honor points would be added to her account and that we would be allowed to access the entire buffet for rest of our stay which we did but felt uncomfortable after the whole ordeal
Unfortunately, we were apparently lied to by the manager, and we have yet to receive the 10,000 honor points promised for the disrespectful treatment we received.
We have stayed at many Hilton properties and have never encountered this treatment, and we have a very bad taste in our mouths for future bookings with Hilton.
Also,
The Hotel and Booking.com need to do a better job informing clients of how the dining room and it's continental breakfast / hot buffet work and is billed .
Booking.com makes it sound like it's just a dining area where you'll receive 15 off your bill booking thru them.
When in reality there is 3 different options.
1.
4.5 / 5.0
Location
We couldn’t get an Expresso Martini from the bar at 10pm on a Saturday night
The pub next door was more than happy to help us out with that
4.5 / 5.0
Comfortable. Perfect location for our needs
I loved the decor
Not much. Breakfast was expensive for what they offer. Food was minimal compared to other hotel buffet breakfasts.
4.0 / 5.0
Clean and new
Small work desk
5.0 / 5.0
Good
All good
5.0 / 5.0
Very nice location
Return all stuff to hotel
5.0 / 5.0
Struttura carina, pulita, colazione ottima, vicina a tutto
Niente
4.0 / 5.0
Die gute Lage, dass man sehr viel zu Fuß erreichen kann. Buffet war ausreichend. Sehr nettes, hilfsbereites Personal.
Wir waren 5 Tage da und es gab keinen Kleiderschrank, in dem man die Kleidung rein legen konnte. Nur 2 kleine Schubladen für die Wäsche.
4.0 / 5.0
The location was perfect and accessible! We walked to a majority of the city’s touristy spots and restaurants.
The staff were so courteous, kind and well mannered!
The blankets seemed a bit thick compared to the air conditioning in place! Made it a bit warm!
3.5 / 5.0
location great, breakfast average
4.0 / 5.0
The room was nice and clean, reception was very helpful and breakfast was delicious.
4.5 / 5.0
Great room. Great staff. Great location for my work requirements.
The tables in the restaurant could have been cleaned more regularly.
5.0 / 5.0
Room was spacious and very clean. Nice to have coffee pods as well. Staff very friendly and let us check in early as we just came off a cruise. Really appreciate that. Thank you 🙏🏻
Everything excellent
4.5 / 5.0
liked the included mini-bar, custom omelette for breakfast
the front desk should have mentioned that you needed to use your room key to use the elevator
3.5 / 5.0
Hotel is in a great location just 10 minutes walk to Barangaroo restaurants and the waterfront. Nice and new and clean, small hotel. Everything was as it should be however, the rooms and bathroom are quite small. I would recommend this hotel only for someone wanting to sleep or for work, not the sort of hotel where you'd have a romantic break away with a luxurious spacious room. Parking was across the road in Wilson park for $50 per day.
Drop off. Unlike some of the bigger chains, there is nowhere to park and drop your bags - no pull-in area. You are left either to go across to Wilson Parking and trundle your bags through the multi-story carpark and across the busy road (which is what we did) or if you're super lucky there might be a parking spot on the road (unlikely).
1.0 / 5.0
Rooms were clean
I had requested an interconnecting room/ rooms on the same floor upon booking several weeks before attending and after arriving, we were greeted with very judgemental impolite staff who initially stated there was only one room then once realising there was a second, put us on seperate floors nowhere near each other. They said they were booked out even though online it was not booked out. We had to wait an hour and a half for a single serving of fries and once again dealt with rude staff. There were also minor inconviniences such as waiting for the salad we ordered for forty minutes and then being told it was unavailable as well as only having robes in one room then asking staff for robes in the other, being treated in a judgemental manner. I booked this for my birthday and as I am younger I felt as though I was treated as less important.
4.5 / 5.0
breakfast was good and tasty. location was excellent the rooms were clean and well maintained by the staff.
4.0 / 5.0
location
nothing
2.0 / 5.0
Property was in a great location. Looked great
Bed was harder than concrete. For the money the amenities were below par. Some 3 ply toilet paper wouldn’t go astray. Room was small. Room service was non existent. $40 a head Breakfast was terrible.
4.5 / 5.0
We were there for Taylor Swift and the hotel was too.
Lack of 24 hour room service.
3.0 / 5.0
Okay
Unisex toilet near reception 2 males inside with door unlocked a real shock
4.5 / 5.0
Breakfast was great, however I would have appreciated if a cafe coffee was included
The pillow was too high
5.0 / 5.0
Everything it was pert
Nothing
3.5 / 5.0
The location was good, staff very professional and helpful and the breakfast each morning was full of variety, well presented and tasty. There were also nice touches to make you feel welcome, like gifts to acknowledge lunar new year.
The bed was really uncomfortable with a massive dip on one half of the mattress and lumpiness on the other half. Very hard to get comfortable. Also the air conditioning in my room was not consistent. Finally room service menu choices were very limited.
5.0 / 5.0
Beautiful appointment in room. Very comfortable bed. View of the freeway which was perfect for us as we watched our son compete in the Sydney Marathon and he ran right past our window. Very exciting! The location of the hotel is perfect for visiting all areas of the city. Darling Harbour just moments away and easy walk to George Street and everything in the central tourist areas.
Nothing all great. I couldn't fault our stay at the hotel. There is no valet parking option but the carpark is right across the street. We didn't dine at the hotel so can't comment on food but the restaurant/cafe looked lovely.
4.5 / 5.0
Great location Clean Convenient Comfortable
No bath
4.0 / 5.0
friendly staff, quick check in.
room a little cramped/.
4.5 / 5.0
Location, cleanliness, staff very friendly
5.0 / 5.0
Architecture decor and location food and live jazz in bar
3.5 / 5.0
good
one week already still not refund my deposit
0.5 / 5.0
Nothing, it was a horrible experience.
Everything. The staff were rude, I was over charged than they advised they’d refund it and I was than double charged again. We had a random man walk into our room with a key and when I contacted the front desk they hung up on me.
FAQs
How much does this hotel cost compared to others in Sydney?
The average price for a rental in Sydney is $200 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at West Hotel Sydney, Curio Collection by Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is West Hotel Sydney, Curio Collection by Hilton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at West Hotel Sydney, Curio Collection by Hilton?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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