Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Hotel in Gateshead
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Whether you travel to Newcastle for business or pleasure, we have an excellent range of facilities at Crowne Plaza Newcastle.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Gateshead
Available Rooms
Standard Queen Room with Separate Bath
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
2 Single • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room with Sofa Bed - Non-Smoking
1 King • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Double • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Sofa Bed
1 Sofa • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
9.0
Central. Clean. Pool very warm and relaxing.
Just the tv didn’t work but we reported it
9.0
All good
Breakfast was v good but as paid at time for breakfast one of us just wanted porridge but payment option was £11 or £19 pounds so didn’t offer flexibility of just a small breakfast
Otherwise thought. Hotel was excellent
10.0
Firstly, meeting Alex who was excellent and gave us all necessary information and more. She went above and beyond!
Everything was first- class
8.0
My partner loved the swimming pool and jacuzzi.
The complementary newspaper was a nice touch for reading at breakfast.
I’m not a fan of sealed rooms with air conditioning, very stuffy.
I’m a vegan and didn’t feel well catered for at breakfast. The only thing extra for me were two dried out sausages. Meat eaters had at least 4 options including black pudding (vegan black pudding, a much healthier option, can be purchased and could be eaten by everyone).
8.0
It’s a lovely hotel and I have stayed here a few times before. Staff are very professional, friendly and attentive and the location is very handy with close proximity to some lovely bars, restaurants etc.
There was some hair in the bath, sticky substance around the side of the sink and stains on the furniture, namely the chair
8.0
Location of the hotel is good
Our Room was not cleaned when requested
8.0
Good location, very pleasant bar and lobby, pool with steam room and jacuzzi. Good breakfast. Parking adjacent (fee not excessive)
We had a room with a sofa bed - this was very uncomfortable.
10.0
Room was spacious, very clean and comfortable. Excellent choices for breakfast. Staff were brilliant. Great location.
9.0
Tolle Lage, gutes Frühstück
Alles bestens!
8.0
Me and the family had a great stay and love that you got a mini bar and that kids could go in the bar to. It was good that you could leave your luggage while looking around. staff are nice and kind and the hotel helped with our needs so our family could stay it cost £20.00 to upgrade one of the rooms so overall great stay.
1 of the rooms were not ready for an hr and 30mins but the staff did apologise for this so cant fault to be fair because the staff are nice and one of the staff members asked us again for the £20.00 for the upgraded room but was already paid on the day of arrival in cash to assistant manager who checked us in the second room.
10.0
Lovely hotel with great staff
Lovely room very comfortable
10.0
Everything was perfect. The staff were exceptional and non stop helpful and friendly. A lovely well looked after hotel at great value. So clean too. Health facilities well organised and clean. Great job! We'd love to come back!
Nothing!
9.0
Our room was huge. We were very impressed! Really great size for a family. It was very clean, so comfortable and had a very luxurious feel. The bathroom was lovely too, immaculate and clean. The hotel was central too and only a 10 min walk from the station. We were very happy with our stay.
The breakfast food was a bit disappointing as a lot of it was hard but there was a huge choice.
8.0
Large room, modern bathroom, with a bath and a shower cubicle. Very comfortable bed and pillows. Very good location, easy to go for a walk along the river and to go to the main shopping streets and restaurants.
The breakfast could have more options for a 4 star hotel. Food and juices were not replaced fast enough.
10.0
Everything, the food, the spa, the room, the staff, the cleanliness. And the rental umbrellas!
A coffee pot on the table at breakfast rather than asking for refills for a small mug. Minor thing, just a suggestion.
9.0
Great location and staff. Nice rooms.
Nothing
5.0
Close to Newcastle station but take a 5-8 mins walk, fairly small sidewalk.
Room was not clean. Dusty desk. Nasty remote control with something sticky on it. Found a used inhaler puffer under the bed sheet, meaning the cleaning staff are not doing their basic job at all.
10.0
Staff friendly and catered with care for my dietary needs.
Changing rooms in spa not clean and very untidy with dirty towels every where
8.0
Nice big hotel close to the station and the city centre.
None
8.0
Literie extrêmement confortable.
Bonne petite salle de sport.
Bon confort général.
Petit déjeuner trop cher.
10.0
Breakfast excellent great variety.
No complaints.
8.0
Clean and nice breakfast
New and tidy
10.0
Staff were very helpful and very polite. The hotel is a 6 minute walk right behind the train station. The rooms were very clean an comfortable. Dinner and breakfast both very good. The spa facilities are open early till late so if you want to relax just after breakfast or before bed they are open and staff are also helpful and friendly.
8.0
Breakfast was great
There was 2 Christmas party’s on I felt they had No time for the people stopping in the hotel we booked an evening meal but got forgotten waiting for a glass of wine after ordering it after 40 mins of waiting we had to go and find someone !
10.0
Room so clean and comfortable - breakfast really excellent ,and overall a great experience - location is also really excellent, struggling to find any problem with this hotel.
No issues at all - never been able to say that about a hotel before
9.0
Big room with great views
10.0
On arrival the Crowne Plaza Hotel Newcastle was decorated beautifully for Christmas, Lovely hotel, all staff very friendly and welcoming, Breakfast was fantastic, all staff happy to help, lovely food, lovely rooms very clean.
Close to all amenities, would definitely stay here again.
7.0
Room was lovely and spacious. The bed was very comfortable. Loved having a separate bath and shower. It was great having the iron and board there as well as the hairdryer and tea making.
The breakfast was not so good. We were told at check in that breakfasts was on till 12. We had a lie in, then discovered that it stopped at 10:30. We had planned to have a swim first, but couldn’t or we would miss it. The food was running out and took a lot of time to be replaced. We kept asking when the new food was coming and just kept being told soon. It was busy, but then surely they would know that and should have planned accordingly. We ended up having to leave without some of the breakfast.
7.0
The room was nice, bed was comfy, warm and brilliant tv in the room. Nice to have the option of bath or shower also. 8/10 for the room for definite.
Spa area. Changing rooms were not clean at all, towels all over the place, dirty lockers, gunk on the floor
10.0
Polite and helpful staff with a relaxed atmosphere, the room was excellent and the bed was even better.
If I was being critical I would also enjoy a sauna in the pool area but the steam room was great.
10.0
It was honestly fantastic can’t wait to stay there again
It was perfect
4.0
Comfy bed big toom
The toliet didn’t flush, we didn’t get told what time check out was and the cleaner tried to come in at 10:30
7.0
Rooms were good, front of house staff were very friendly and efficient and restaurant staff were attentive.
Housekeeping really let the team down.
We had to ask them to return as bins weren’t emptied, beds not made and tea and coffee not replenished.
9.0
The size of the room and bathroom much bigger than other hotels and the bed was extra large and very clean and comfortable
Could have stocked the mini bar
10.0
Location, lovely food, easy parking
view from window very disappointing.
9.0
Spacious room, good bathroom, comfortable bed, lovely staff, decent food, well located for train station
8.0
Spacious room
Very clean
Sofa bed for 15 year old daughter wasn’t comfortable
10.0
Breakfast was incredible, Staff were lovely, Room was spacious with huge shower. The Spa facilities were lovely. The place was completely spotless. Would definitely recommend staying here.
Was slightly worried about it being so close to the train station but you couldn’t hear a thing.
FAQs
How much does this hotel cost compared to others in Gateshead?
The average price for a rental in Gateshead is $142 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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