DoubleTree by Hilton Queenstown
Hotel in Queenstown
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
With majestic mountains and Lake Wakatipu as a backdrop, DoubleTree by Hilton Queenstown offers luxurious self-catering rooms with flat-screen cable TV and a DVD player. It is located in Kawarau Village, just 20 minutes’ drive from Queenstown.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Queenstown
Available Rooms
King Deluxe Lakeview
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Guest Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Deluxe Lakeview
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Mobility Accessible
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.5
It was clean, staff were very helpful and lovely. Great view, able to have fresh air through balcony door, rooms were smart and clean.
The pillows were awful, the beds (2 king singles) were joined together and the mattress sank in the middle.
The balcony was taken up by the air con so couldn’t stand on it.
Although I’ve it is a bit too far from town. But close to the airport.
2.5
The location was lovely, a little far from the city. I imagine if we had more time we would of enjoyed the facilities - we only stayed overnight.
Busy at reception when we arrived. Staff a little frazzled, we were told at 5pm that our room was not ready. The staff member did not seem too concerned. Thank goodness the supervisor caught our eye and came over to rectify the situation and find a room that was ready. The room was comfortable but dated, bathroom tiny.
5.0
The room is spacious and comfortable.
There's a water taxi (about 10mins walk from the hotel) and bus stop (about 20mins inclined walk).
WiFi is strong.
They tidy up the room each day.
Breakfast was OK, the staff knows already what I wanted on my 3rd day.
The breakfast menu was the same each day.
5.0
Friendly helpful Staff, quick check in, clear, concise directions and lovely unit to stay in, easy check out with very courteous Staff. Thank You.
We celebrated my Wife's Birthday with a Trip on the TSS Earnslaw to Walter Peak Farm, lovely day weather wise and finished the day with a lovely stay at DoubleTree by Hilton Queenstown.
4.5
Very sound proof room, perfect for two people, great value for money, very clean and great view
Bathroom products (shower gel, shampoo, soap etc.) were all “male” scents.
Had to pay for parking which could just be incorporated in the costs. Cheapens the hotel.
5.0
This was a perfect choice for pur over night stay.
The room was clean and very comfortable.
We had a beautiful view of lake and mountains.
Great value for money
And the staff were so lovely and welcoming
Nothing
3.5
The staff on arrival were friendly and accommodating, noticed it was my birthday and making us feel welcome with a treat and birthday card left in our room while we were out for dinner. The room was well presented and the parking easy to enter.
The bed wasn't made properly and I had to remake it late at night as I couldn't find staff on the desk and was tired and just wanting to sleep.
The bottom sheet was too small for the bed and when I first climbed in, it didn't cover the bottom 1/3 of the mattress and when I remade it i couldn't tuck it in the top and bottom of the bed.
The room and bathroom had a lot of old paint and rough look for a hilton. The shower had 3 bottles of supplied toiletries but one had fallen off the wall, leaving a silica ring where it was attached, they had replaced this by fixing the bottle to the window in the shower that mean the window couldn't be opened.
The glass sliding door between the bathroom and lounge allowed for little auditory privacy when in the bathroom.
4.5
Should have more variety
There was no salmon or chicken sausage
5.0
A few minutes out of Queenstown however very Close to the lake. Very clean room and bathroom!. Staff were amazing, so kind and very helpful. Fast and efficient check in ! .
4.0
Great to be there Restaurant staff fantastic
Concierge at front desk not clear re room Went to unit couldn’t get in the other reception area explained we had been upgraded yippee but a lot of walking around with luggage
2.5
bed was spacious and comfortable
No conditioner in the pump.
Scratched up pan for cooking
vomit marks on the wall next to the bin.
Prompted twice to reception to get a better condition frying pan
Hilton (sister hotel chain) staff was unpleasant and stuck up, rude and inconsiderate.
1.5
have welcome cookies.
Pillow is too hard. The cleanness need be improved.
2.5
Accomodation was nice
Paying for parking when you're already paying a premium for accomodation is a slap in the face, especially when you're not expecting it. A round trip of 10 minutes if you forget to bring something from the car.
3.5
Comfy bed
Average lighting
4.5
Great view from our lovely room...
Yummy biscuits on arrival.
Breakfast was so good.
The reception entrance area lacks a welcoming feel...
Seems dark and sparce
4.5
I loved everything about the property the location is amazing the view is great . I got my booking changed from double tree to Hilton. Service is great
The rooms aren’t that clean there was hand marks on the mirror and beds weren’t done up properly
4.5
Thank you Doubletree for upgrading us to the Hilton suite!
Was a fantastic stay
And thank you for the anniversary gift! We so appreciate the thoughtfulness ☺️
5.0
Their 24 hr reception hours. We returned from Milford Sound quite late, so the 24 hours check-in hours was very convenient.
Nothing
4.5
Very clean and tidy. Friendly staff. The views from the restaurant were beautiful.
Having to pay extra for parking on top off the accommodation was not so great. There needs to be more free parking.
3.5
1. The room is clean, and the housekeeping is done very well.
2. The room size is big, and you can find everything you need in the room
3. The staff is amiable and always happy to help.
4. The location is far from the CBD and a tranquil, relaxing place.
1. You only have 3 hours free/day for car parking and $4/hrs; max cap is $16/24 hrs
2. The window is only in the living and bathroom, not the sleeping room.
3. The sleeping room is not quiet enough. You will hear some noise from outside when ppl walk by or close the main door.
4.0
Location was very good with ferry access to Queenstown
0.5
The shower
The bed and the pictures online are pretty much a lie they are mostly pictures of just the Hilton the beds are just to singles pushed together. There is no where that says about the $50 card bond or if cash $100. Says free parking on site love to know where it’s $16+ to park there.
5.0
Great room
5.0
Modern, luxurious, beautiful room, view of water and mountains, newly built property, pool use available at the gorgeous Hilton resort across the road, staff were friendly and helpful. The housekeeping staff did an outstanding job with our stay over service and in general the housekeeping was absolutely perfect.
Be aware with parking, worth paying to park in the underground carpark, I saw other cars get clamped, don't try to cheap out on parking!
5.0
Very good location near the lake.
Staffs were really nice and welcoming.
Breakfast was also very good nice. Worth every penny.
Not many parking spaces are available within the hotel other than paid parking space.
Also the living room couch was little uncomfortable. Other than that, everything else was great!
4.0
Room size
Confusing getting to room
4.5
really friendly staff, comfortable room and the covered parking was great
the room was very tidy, but not super clean.
3.0
proximity to city central
no free parking; located in a complex apartment area.. not a "hotel" in our usual image. Blend with other housing.
4.0
The walk ways they had were great easy access to the water taxi and restaurants
There was no convenience store that was close or within walking distance…
4.5
Location suited us perfectly as we did not want to be amongst the hustle of Queenstown - loved being by the lake and being able to have a pleasant walk. Beds & pillows were truly comfortable. Paid extra for a room with a view and it was well worth it.
I don’t believe one should pay for parking when u are a paying guest. However that is my only small complaint.
4.5
Beautiful location
5.0
Was upgraded to a lake view room. Very comfortable and warm. Was great that we got to use the Hilton Gym as well.
5.0
Clean, lovely spacious room, good amenities
5.0
前台有会中文工作人员办理check in,详细的介绍了酒店附近的设施和交通。酒店楼下的pizza很好吃,湖景很赞。
离市区有一点儿远。需要坐ferry或者自驾,但是坐船的体验很棒,酒店楼下可以买Bee卡。
0.5
The reception counter was not approchable at all
5.0
Upgrade was awesome thanks
5.0
Great stay at a beautiful location just along the water. The room and beds were so comfortable and clean, equipped with a little kitchen which is a bonus and warm cookies on arrival.
2.5
The views and the bathroom was great
The mattress was very uncomfortable to the point after the second night I ended up with a sore back and neck which I had to try and get massaged to fix
4.5
Peaceful location
Very quiet and comfortable
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is $374 per night. This rental is $98 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Queenstown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Queenstown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Queenstown?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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