Hôtel Fleur de Lys Plateau

Hôtel Fleur de Lys Plateau Hotel in Dakar

3.4 / 5.0

Average(321 Ratings)

Hotel in Dakar

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering an indoor pool and a restaurant, Hôtel Fleur de Lys Plateau is located in Dakar. Free WiFi access is available.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Dakar

Nearby attractions

Musée des Civilisations Noires

Place du Souvenir Africain

5.2 mi

Available Rooms

Standard Room

1 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Room

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Single Room

1 King • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite with City View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Classic Double Room

2 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hôtel Fleur de Lys Plateau

$$$$

3.4 / 5.0

Average(321 Ratings)

Hotel in Dakar

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering an indoor pool and a restaurant, Hôtel Fleur de Lys Plateau is located in Dakar. Free WiFi access is available.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Dakar

Nearby attractions

Musée des Civilisations Noires

Place du Souvenir Africain

5.2 mi

Available Rooms

Standard Room

1 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Room

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Single Room

1 King • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite with City View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Classic Double Room

2 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(321 Ratings)

100% verified reviews

4.0 / 5.0

Aug 2024

Au cœur de Dakar 😊

I recently had a 5-night stay at Hotel Fleur de Lys in Plateau Dakar, and I wanted to share my experience, highlighting both the challenges I faced and the commendable aspects that made my stay memorable. Initial Challenges: My stay began on a rocky note during the first night when I encountered an unfortunate incident with a receptionist. He rudely informed me that my reservation was for one person and that I would be charged for my caregiver if he was staying over, whom he referred to dismissively as "your friend." As a customer experience specialist, I found this interaction unacceptable, especially since I had booked the room with my card and paid for my entire stay in cash. I felt insulted because he thought i was trying to sneak somebody into my room.I explained my situation, emphasizing that I was there for medical reasons and required assistance but the person wasnt syaying over. Thankfully, I was able to address this directly, and the next day, I raised my concerns at the reception. Positive Resolution: The reception staff took my complaint seriously and demonstrated their commitment to customer satisfaction. I received heartfelt apologies, and the management team graciously sent a lovely fruit plate to my room as a gesture of goodwill. This thoughtful response made a significant difference in my overall impression of the hotel. Accommodations and Service: While my initial room had some issues, I was impressed by how quickly the staff addressed my concerns. They responded promptly and efficiently, which is a testament to their attentive service. The hotel’s cleaning staff were consistently friendly and ensured my room was spotless every day. The food served at the hotel was satisfactory, and I particularly appreciated the complimentary breakfast. It offered a decent variety to start my day on a positive note. Exceptional Management: One standout aspect of my experience was the exceptional manager at the reception.

3.5 / 5.0

Mar 2023

The star was ok, some front desk People were ery good.

The breakfast was excellent, staff very good

Room the was to big than no enough Space to move incide your room.was

4.0 / 5.0

Dec 2022

great hotel for the business traveler.

internet was excellent

room door was faulty. room phone never worked

1.0 / 5.0

Oct 2022

Very poor

bed was very comfortable

the shower-toilet design is a complete miss. unfortunately everyday the shower would leak leaving a puddle from the toilets to the bedroom.

1.5 / 5.0

Aug 2022

would not select again

staff helpful & friendly

pool was tiny & 4ft deep, hall to it cluttered

1.5 / 5.0

Aug 2022

excellent customer service but the facility itself was old, musty and run down, we slept with every light on because at

the staff and the food was good

roaches, wasn’t very clean at all, very old, not well maintained

2.5 / 5.0

Jul 2022

excellent value for the price

The staff is helpful and friendly The location is excellent The shower exceptional Balcony is a plus

The restaurant menu could be better

4.0 / 5.0

Jul 2022

Very good

The staff was nice and the location.

No tea or coffee facilities in the room.

2.0 / 5.0

Jun 2022

I was compelled to pay my bills on day I checked in.This does not happen anywhere in the world.

Breakfast was good.

Cleanliness was average it needs alot of improvement.

3.5 / 5.0

May 2022

Good

rooftop pool

bar was closed rooftop

4.0 / 5.0

May 2022

Very good

The staff and the location.

No coffee equipment in the rooms.

3.5 / 5.0

May 2022

Pleasant but overpriced.

The Location was great, you get to see the Senegalese district and interact more with locals. The hotel staff were polite and helpful.

The rooms are old and some of the facilities have to be renovated. The hotel has a cockroach problem, I lost $100 while changing rooms. Food isn’t great not too many options.

2.5 / 5.0

Apr 2022

Passable

The hotel is dirty, especially the restaurant and unfriendly reception staff. . Definitely not a 4 star by internaational standards and it is therefore a reap off.

0.5 / 5.0

Mar 2022

bad experience overall don’t recommend it

absolutely nothing, the staff are not friendly

the staff are so rude not friendly and they know on your door even with do not disturb on , the lady said she wanted to count on a mini bar while I’m sleeping she woke up up every for no rest she forced and get it to the room.

3.5 / 5.0

Mar 2022

i am not happy with celaning of the rooms

location very good

its not clean the covering pillow the curtains they dont change it and the rooms smelling bad.

FAQs

How much does this hotel cost compared to others in Dakar?

The average price for a rental in Dakar is $95 per night. This rental is $24 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hôtel Fleur de Lys Plateau. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hôtel Fleur de Lys Plateau. Enjoy the water!

Is Hôtel Fleur de Lys Plateau pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hôtel Fleur de Lys Plateau?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.

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3.3 / 5.0

Average(243 Ratings)

Ibis Dakar

Hôtel Fleur de Lys Plateau

Hotel in Dakar

Reasons to book

About this hotel

Amenities

Map of Dakar

Nearby attractions

Available Rooms

Standard Room

Superior Room

Deluxe Single Room

Suite with City View

Classic Double Room

Hôtel Fleur de Lys Plateau

Hotel in Dakar

Reasons to book

About this hotel

Amenities

Map of Dakar

Nearby attractions

Available Rooms

Standard Room

Superior Room

Deluxe Single Room

Suite with City View

Classic Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Dakar?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel Fleur de Lys Plateau pet friendly?

What amenities are available at Hôtel Fleur de Lys Plateau?

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