Hotel Astoria
Hotel in Lucerne
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
The Hotel Astoria is located in the heart of Lucerne, only a 5-minute walk from the Culture and Convention Centre, the lakeside promenade, the famous Chapel Bridge and the train station.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lucerne
Available Rooms
2 Single • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
مكان الاقامة ممتاز و نظيف جداً و يوجد مواقف للسيارات داخل الفندق بالحجز المسبق
لا يوجد عزل للحمامات
9.0 / 10.0
Wonderful location. Close to Old Town, train station and tour pickup location. Front desk staff were very helpful and breakfast staff were friendly. Rooms were clean and comfortable, bathroom was spacious. We stayed on the 1300 floor. We had a triple occupancy, so we got a corner room which is a little larger than the double occupancy rooms. We stayed Monday- Thursday and didn’t have any issues with noise. Overall we had an extremely pleasant stay.
The room rate was expensive but that is expected for Switzerland. No iron, toothpaste or slippers.
9.0 / 10.0
Staff was excellent - especially at Breakfast.
5.0 / 10.0
Sockets had USBs, the lobby looked nice, upgraded our room, but i don't even know if that was a bonus or not as there was multiple dislikes about the room. close to the station and town.
The rug in the room was stained, they didn't clean it properly. the room we was given was a poor design, i don't know if its the whole hotel but our room was not nice to stay in, they have a glass partition and you can hear everything through the glass, no lock on the door (luckily i was with my wife), the wardrobe is in the bathroom with poor ventilation, so if your hanging clothes they would be covered in condensation from the shower. no kettle in the room, only a coffee maker, had to request for a kettle. no mini fridge in the room. i felt the staff in reception had no personality at all or any welcoming experience, literally checked us in and didn't even say enjoy your stay. and on check out was the same, handed the key card back and that's all. it's a pretty hotel to look at from the lobby but the rest isn't great. there is a club next door so be warned it will get noisy.
7.0 / 10.0
sehr zentrale Lage, Ausbaustandart des Zimmers, tolles Frühstück
RooftopDisco bis nach 1 Uhr morgens. offenes Bad zum Schlafzimmer
6.0 / 10.0
Very good Location, easy to get around and staff were friendly.
Major negative point is that there is a night club downstairs and the music plays till 3:30am on Saturday (not sure about Friday). You can hear every beat so if you are a light sleeper you won’t be able to sleep so you will have to join the party downstairs.
9.0 / 10.0
Breakfast could be better and almost everyday the location kept on changing
8.0 / 10.0
Air conditioning was great. Convenient location for our road trip.
No hand soap. Not a lot of extras. Nic but no frills. Th tv was broken.
9.0 / 10.0
Easy to get around and breakfast was great
7.0 / 10.0
great location and very clean
Staff was slow in response to requests
8.0 / 10.0
Location is good, Clean, well maintained
400 euro per night is too much . breakfast option is not good. breakfast is not value for money
9.0 / 10.0
Nice and modern and staff was helpful.
Tried La Cucina and it was just ok. Took a long time to eat as not enough staff I guess.
3.0 / 10.0
good location, clean rooms
breakfast was not great. After room service they did not put any water in the room. I asked for it and they still didn’t send. So a bit disappointed with service.
1.0 / 10.0
Had extremely loud music on Friday and Saturday nights until 5 am. Could not sleep.would like a refund for those nights.
8.0 / 10.0
near to train station, quiet, clean. the check in was very fast, the staff was very friendly
nothing
9.0 / 10.0
All of the members of staff were exceptionally helpful
10.0 / 10.0
The hotel has many modern facilities and decoration, location is just perfect, the employees are very friendly and helpful. The room has a great big bed and has a lot of space, the bathroom is also very nice and big.
I just find weird to have a coffee main the bathroom area but wasn't that bad. All in all is a great hotel and I can just recommend!
Breakfast is not good enough for a 4 stars hotel, there was just one sort of cheese and I asked myself is this real?! I missed some cheese selection, salmon, and brown sugar.
9.0 / 10.0
Spacious, comfortable and fresh rooms
Parking is very pricey... in central Luzern in general
3.0 / 10.0
defective TV, defective coffe maker n the room, no mini bar
1.0 / 10.0
The property itself is located at a good spot. however, the entrance is very badly placed, the toilet in the room smelled awful at our arrival and evening staff wasn’t very helpful at all.
evening staff (front office) unhelpful, the isn’t a sign on where the elevator is and the escalator doesn’t take luggage because it’s very small and when we asked, we were judged in a very arrogant way which we did not appreciate. coffee machine is in the toilets instead of being in the room (smelly toilets at our arrival) and the breakfast food isn’t fresh whatsoever. we asked for twin beds but they were stuck to each other and when we tried to call, no answer from front office!!!!!
9.0 / 10.0
The Hotel Astoria is excellently placed with a mere 6 minute stroll from Luzern main station
nothing to add
1.0 / 10.0
We had the worst experience at a hotel. 3 nights the room was very hot as the air conditioning was not working. We complained every day but the issue wasn’t fixed. The manager at checkout was not at all responsive and said he couldn’t do anything. We are very disappointed.
10.0 / 10.0
Location and restaurant options were fantastic!
Gym equipment wasn't variable - no weights (barbells). Beds were hard and slightly uncomfortable.
9.0 / 10.0
staff was helpful
specially SARA from Milano 👌👌👌
very big thanks to SARA
the breakfast was poor
9.0 / 10.0
cleanliness, breakfast, bed
no toothbrush & toothpaste and slipper
FAQs
How much does this hotel cost compared to others in Lucerne?
The average price for a rental in Lucerne is $211 per night. This rental is $47 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Astoria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Astoria pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Astoria?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.