Mandarin Oriental Palace, Luzern
Hotel in Lucerne
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Belle Époque hotel with 4 restaurants and a full-service spa
4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.
Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Lucerne
Available Rooms
Superior Room
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, Accessible
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, Lake View
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, Balcony, Lake View
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, Terrace, Lake View
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
The staff are very professional, friendly and welcoming. The food is very good and the location hard to beat. A special thank you to Alexander, the concierge and Gabriele and Francesco and all the staff in the dining room. We felt very well taken care of.
10.0
Excellent
10.0
Very much enjoyed our stay. Had a balcony with a beautiful view of the lake. Excellent staff!! Will stay again.
10.0
All good
10.0
Lived up to every aspect of my expectation of this highly reputed 5-star luxury hotel. In addition to its usual amazing services, they also provided the water sports for us to enjoy in the beautiful Lake Lucerne. We already miss the time there and will definitely come back!
10.0
The service deserves a 10 star rating! Every single one of them went out of their way for anything we asked about! We were traveling with small children and the attention to them was extraordinary. They even had special sheets with dogs on them for the little ones and little stuffies for them as well. Unbelievable attention to detail and to its clients.
10.0
Love the hotel&staff! Everyone was very kind and want to specially thank to Stephanie & Hassan for their warm welcoming and hospitality. Definitely want to repeat again for next visit to Luzern.
10.0
Excellent location, service and staff hospitality
10.0
This is one of the best hotels we have stayed. Our room was awesome!! Every detail !!! Everything is thought to give you a wonderful confort. People at hotel are very nice all around, at the lobby, the restaurant, room service, etc. Everybody is looking how make you feel like never before. We have special appreciation for Catherine at from desk, well she was very kind with us since the arrival; during our stay was always worried about our needs and at our departure concern in every detail!! This hotel spoils guests!! After been there you don't want to stay in any other place.
10.0
Our stay was awesome! This is a BEAUTIFUL hotel, very convent location (train & boat station, along with shopping and many restaurants are all walkable - within a mile) the staff was incredible and it exceeded all the little details. Rooms are top notch and they spared no expense on amenities.
6.0
Over all better than avarage
10.0
Amazing
10.0
One of my favorite hotels I’ve ever stayed. The location is sensational! The staff are friendly and quick to help. We had breakfast and dinner at the hotel restaurants and both experiences were superb. The room was clean and had everything one would need while traveling. I can’t wait to go back and stay again!
10.0
Beautiful property with amazing views. The staff certainly make the stay extra special.
10.0
The facility and service is excellent.
The buffet did not include Hot Oatmeal, though buffet includes excellent European Bakery delicacies when asked for it i was told it will be offered for extra charge which is not consistent with other hospitality
5.0
The hotel must be the most fabulous on Lake Luzern. We joined a couple that arrived a week earlier and their experiences taking various tours made them valuable assets. We climbed to The Gutsch and had drinks and snacks, Wonderful views!!. The small city center is easy walking with lots of shops and beer.
5.0
Beautiful old-school hotel on Lake Lucerne with great views of the Alps. Great service - the real luxury hotel experience.
4.0
The Palace Luzern is a beautiful hotel, lavishly decorated and on a prime piece of land on Lake Lucerne. Our room had been recently refurbished, and everything was very posh although it would have been better if they had upgraded the electrical circuitry to provide power at the desk area (we had to unplug a lamp to plug in our laptop). But...our room was on the top floor, in what was probably originally an attic, and the window wall slanted inward. That would be OK if it were a bigger room, but it wasnt and therefore meant we had to duck to walk between the bed and the desk area. The limited headroom was made worse by the window coverings, which draped out towards the room, taking up valuable floorspace/headroom. We did ask to move to another room, but the only room available hadnt been used recently and smelled musty. The staff was apologetic, but there were no good options.
4.0
The Palace Luzern is a beautiful hotel, lavishly decorated and on a prime piece of land on Lake Lucerne. Our room had been recently refurbished, and everything was very posh although it would have been better if they had upgraded the electrical circuitry to provide power at the desk area (we had to unplug a lamp to plug in our laptop). But...our room was on the top floor, in what was probably originally an attic, and the window wall slanted inward. That would be OK if it were a bigger room, but it wasn't and therefore meant we had to duck to walk between the bed and the desk area. The limited headroom was made worse by the window coverings, which draped out towards the room, taking up valuable floorspace/headroom. We did ask to move to another room, but the only room available hadn't been used recently and smelled musty. The staff was apologetic, but there were no good options.
5.0
Wonderful experience. Loved the walk along the waterfront into old town center. Our only issue was some mold in the shower. They worked on it.
5.0
Wonderful experience. Loved the walk along the waterfront into old town center. Our only issue was some mold in the shower. They worked on it.
5.0
I really liked the hotel, the location is good, the view from the room is wonderful! Although rooms do need a bit of renovation, they are clean but a bit antiquated!
Overall I would surely stay there again
5.0
I really liked the hotel, the location is good, the view from the room is wonderful! Although rooms do need a bit of renovation, they are clean but a bit antiquated! Overall I would surely stay there again
5.0
Good location. We stayed on the street side but city noise did not bother us at all. Nice view from the lake side.
2.0
Ever Was great except for the comfort and the size of the beds
5.0
This was a beautiful hotel with friendly staff, spacious, well furnished, clean room with a view of the lake. City center was 15 to 20 minutes walk along the lake. We enjoyed our stay there. If we go to Lucern again we will choose this hotel.
5.0
Our 3 day stay here was amazing. From Arianna's warm check-in to the 24/7 concierge, we felt totally comfortable and taken care of.
Right on the lake with about a 5-7 minute walk to the train station, bridge and city center the location really can't be beat.
The room was very spacious with wonderful amenities. The minibar is included as is a fruit bowl and chocolates every night on our pillow! It was a small thing, but they were great quality and different every night!
The bar and lounge area was very nice to end our evenings with a night cap and the service was impeccable. Marlin, the restaurant was overpriced and not that great in our opinion but we did enjoy the lemon risotto very much.
The concierge, Julia, arranged an amazing chocolate and sight seeing tour on an electric bus that is not to miss!
Overall, Lucerne is just a beautiful city full of history and stunning scenery, we can't wait to come back and stay at Palace Luzern!
5.0
Our 3 day stay here was amazing. From Ariannas warm check-in to the 24/7 concierge, we felt totally comfortable and taken care of. Right on the lake with about a 5-7 minute walk to the train station, bridge and city center the location really cant be beat. The room was very spacious with wonderful amenities. The minibar is included as is a fruit bowl and chocolates every night on our pillow! It was a small thing, but they were great quality and different every night! The bar and lounge area was very nice to end our evenings with a night cap and the service was impeccable. Marlin, the restaurant was overpriced and not that great in our opinion but we did enjoy the lemon risotto very much. The concierge, Julia, arranged an amazing chocolate and sight seeing tour on an electric bus that is not to miss! Overall, Lucerne is just a beautiful city full of history and stunning scenery, we cant wait to come back and stay at Palace Luzern!
3.0
Amazing hotel. The concierge was so helpful and gave us great recommendations. The bellman picked us up at the train station and was there on top to bring us back to the hotel. I highly recommend this hotel. The room was very spacious and it was a gorgeous setting on the water. Wonderful walk into town each day.
5.0
Perfect location and a million dollar view from the rooms! Very helpful staff and wonderful services. It's the best luxury hotel in Luzern area. We will come back again!
5.0
Perfect location and a million dollar view from the rooms! Very helpful staff and wonderful services. Its the best luxury hotel in Luzern area. We will come back again!
1.0
Very expensive
2.0
Beautiful hotel, great location. Great outdoor bar. One negative....went to breakfast, but didnt realize it was close to closing and was charged full price even though food was taken away before we were finished.
2.0
Beautiful hotel, great location. Great outdoor bar. One negative....went to breakfast, but didn't realize it was close to closing and was charged full price even though food was taken away before we were finished.
3.0
Fantastic service! Great location! Definitely will return!
2.0
Lovely hotel situated at the lake and in walking distance to the center. The rooms have a very classic touch and are clean and tidy
5.0
Top notch staff, facilities, view and location. Walkable to Old and New Town. Lovely!
5.0
Top notch staff, facilities, view and location. Walkable to Old and New Town. Lovely!
3.0
The room was lovely and the staff great. Unfortunately we arrived much later than we expected and the weather was bad. We had to leave early the next morning so we did not get to experience much of the hotel or the town.
5.0
Beautiful view and a well equipped room. The hotel itself is like a palace and its such a great experience to stay
FAQs
How much does this hotel cost compared to others in Lucerne?
The average price for a rental in Lucerne is $219 per night. This rental is $755 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mandarin Oriental Palace, Luzern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mandarin Oriental Palace, Luzern pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mandarin Oriental Palace, Luzern?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.