Quality Inn & Suites Hanes Mall

Desk, blackout drapes, iron/ironing board, free WiFi

One Bedroom Suite, 1 King Bed w/ Sofabed, Non smoking | Desk, blackout drapes, iron/ironing board, free WiFi

7.0 / 10.0

Good(1,003 Ratings)

Hotel in Winston-Salem, NC

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, a quick walk to Novant Health Forsyth Medical Center
A seasonal outdoor pool, a business center, and a 24-hour front desk are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a picnic area, and RV/bus/truck parking are onsite.
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Garden

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

37.3 mi

Greensboro Science Center

42.2 mi

Greensboro Arboretum

41 mi

Greensboro Botanical Gardens

41.2 mi

Available Rooms

Standard Room, 1 King Bed, Smoking

1 King • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Single Room, 2 Double Beds, Smoking

2 Double • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking

2 Double • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

2 Double • 576 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Quality Inn & Suites Hanes Mall

$$$$

7.0 / 10.0

Good(1,003 Ratings)

Hotel in Winston-Salem, NC

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Garden

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

37.3 mi

Greensboro Science Center

42.2 mi

Greensboro Arboretum

41 mi

Greensboro Botanical Gardens

41.2 mi

Available Rooms

Standard Room, 1 King Bed, Smoking

1 King • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Single Room, 2 Double Beds, Smoking

2 Double • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking

2 Double • 288 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

2 Double • 576 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 288 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.0 / 10.0

Good(1,003 Ratings)

6.0 / 10.0

Sep 2024

It’s about what you expect for what you pay. Musty in the room, door hard to unlock and had to beg for more clean towels. They have a no food rule from breakfast. Like NO removing anything from the breakfast area including the coffee you’re drinking. You can’t grab breakfast to eat on the run.

2.0 / 10.0

Aug 2024

Quality Inn is always my first choice when choosing an hotel. I was very disappointed. I reserved a non-smoking room which smelled like smoke. The vents in the bathroom were rusted and the walls were dirty. The soap holder in the shower had soap stuck to it which means that the shower hadn’t been cleaned properly. There was no hot breakfast - I was very disappointed by what was offered. After I bit into a stale muffin, I wasn’t interested in eating anything else they offered for breakfast, which wasn’t much. I will say that the guy at the front desk was very friendly and the bed was comfortable.

6.0 / 10.0

Aug 2024

The room itself was pretty nice, besides the access to TV and you had to slam the door for it to shut all the way. The hotel was also very close to everything which was really convenient. However, we booked the hotel thinking we would have a pool and gym but both were closed, which was disappointing and the breakfast options were pretty minimal.

4.0 / 10.0

Aug 2024

The property was dated and not well lighted. Person at the front desk was not very fluent in English. There was no hot water to shower the next morning. I would not stay at this location again.

4.0 / 10.0

Aug 2024

The staff were very professional and helpful but the accommodations were poor including broken bathroom doorknob, electrical outlet taped in place, poor A/C cooling, smelly room, and TV did not work despite following written instructions

10.0 / 10.0

Aug 2024

Everything was decent for pricing!

2.0 / 10.0

Aug 2024

this property was the worst i ever seen i been try to contact you to talk to some one but its impossible you made it that way i going to try a lawyer and see what i can do to get refund the room did not look like the pictures and i believe you guys new that i have picture and i want to send them to you but you made that impossible also i going put them on the internet and show people what you have don i'll also have a friend on good morning america and i will reach out to them and see if they can show the world about what you do to people, ill keep trying until some one will here me . i try call you and you are impossible to reach. i will never use you again joyce lomax at [email protected].

5.0 / 10.0

Aug 2024

Awesome customer service!

6.0 / 10.0

Aug 2024

Decent hotel

6.0 / 10.0

Aug 2024

Ac Loud room room smell of smoke informed front desk did as if we wanted another room

2.0 / 10.0

Aug 2024

The pictures that are advertised is not what you’re walking into.. there was rust and mold in the bathtub and around the toilet, the walls were dirty, finger prints and toothpaste splats all over mirrors . There was an Odor that the bedsheets and towels had as if they were just washed in water. They have the coffee maker inside the bathroom on top of the sink which is very unsanitary. There was many drug addicts in the area doing activities that made me feel unsafe. Staff was not welcoming at all ! I cut my stay short due to this inconvenience. I don’t think this is fair and I feel as you guys should post the accuracy of the hotel we are spending money on. I am highly disappointed and will think twice before booking through Expedia again!

4.0 / 10.0

Aug 2024

I will begin by saying that the staff that helped me were EXCEEDINGLY kind to me. Caring, compassionate, professional. The night staff, the morning staff, the maintenance staff -all of them were wonderful people. And all of the cons I am about to list have nothing to do with them. I hope the multiple, dark, large stains on the carpet were chew not blood. But then I hope the dark smears along both sides of the mattress pad were blood not feces (I’m sorry, I’m not making this up). The curtains had LOT of holes. Moths? Cigarettes? Not sure, but there were a lot of them in the mornings. There are tons of burns in the carpet. Burns on the dresser. A circular burn on a bedside table that sure looks like the size of a pipe that got too hot (circular, about a nickel in diameter). There were dark hand prints on the bathroom walls where the fingers had been drug down the walls. Faded but very clear. And multiple. The tv didn’t work. They provided instructions which helped, but I needed a passcode they didn’t provide. I was there for my 40 year old wife’s failed cancer surgery, so I didn’t have the time, energy or heart to bring this up to the staff over the two nights I was there. I was too mentally and emotionally blitzed to care the first night, but it was so un-ignorable the second night. I checked out early because my wife was sent home early, but I don’t think I would’ve stayed anyway. But 1 last time -I cannot emphasize enough how kind the staff was to me.

2.0 / 10.0

Aug 2024

It was terrible. As soon as we walked in the room we noticed the big stains on the floor. The bed sheets and skirts around the bed were dirty. Looked like boogers. Tv didn’t work, door didn’t close properly. Roache’s, sketchy people walking around, we felt very unsafe. Very dirty grounds. The ratings and pictures were completely false.

6.0 / 10.0

Jul 2024

They said they couldn't provide more towels for pool 😒

2.0 / 10.0

Jul 2024

We stayed for 4 days and was a bad area to stay. Looked like someone overdosed on fentanyl a couple doors from us, shady people everywhere. The pool had a light with cord hanging on deck which is dangerous. Our room was ok, except the frig did not work but got a different one, the toilet was running every night and the shower was clogged so it was disgusting taking a shower. We will never stay here again, thanks but no thanks!

2.0 / 10.0

Jul 2024

I booked a handicap room that they told me there were none and had to go to 2nd floor.I booked the room due to being at hospital at 6:45 appontment I asked for a 5 o clock wake up and did not get it I had prepaid for my room on the 11th and thhey had me put up a $100 deposit which I have not seen a dime of this was one of the worst motel expreiances I hAVE EVER HAD WILL NEVER BOOK THERE AGIN EVEN THOUGH i HAVE MANY APPONTMENTS AT THE CANCER CENTER

4.0 / 10.0

Jul 2024

No water pressure shower sucked

5.0 / 10.0

Jul 2024

People were great and very nice for older motel.

2.0 / 10.0

Jun 2024

I arrived at the hotel and it was disgusting. It smelled horribly of smoke that someone tried to cover up One room, when the AC unit was turned on, smelled like death. Something dripped from the ceiling onto the head. There was green mold on the tiles in the bathroom. The carpets were extremely worn and not vacuumed. Hair on the sheets, pillowcases smelled terrible on all pillows. Tried to make a complaint when leaving property but waited at front desk and no one came.

2.0 / 10.0

Jun 2024

Not clean and it smells very bad

1.0 / 10.0

Jun 2024

Very Nasty place. Glad it was just one night. Just overall weird things happening

2.0 / 10.0

Jun 2024

We had to put down a $100 deposit on each room we had with no prior knowledge of this. The area is shady and all of the rooms we booked(3) were dirty and stunk. I didn’t feel safe here and would not recommend especially when you have small children. I had a man follow me around the parking lot and just stare at me while he was in his van.

4.0 / 10.0

May 2024

The pool wasn't open, the cable TV was out, the front desk didn't return calls...NOT a good experience.

2.0 / 10.0

May 2024

I will never book here again! The room was supposed to be a moon l non smoking room and that was the first smell as soon as I entered the room.

6.0 / 10.0

May 2024

Door not working

4.0 / 10.0

May 2024

Absolutely filthy. My duvet blanket was stained brown and yellow and it took the front desk an hour to find one that wasn’t also stained. There were random smudges and liquids on all the surfaces, the chair in my room was covered in stains and had a spring sticking up through the seat of the Chair. There were splatters and stains on the walls, curtains and mirrors. I had to walk up and down stairs every day where someone spilled a container of fried rice that was never cleaned up. Truly one of the nastiest hotels I’ve ever stayed at.

4.0 / 10.0

May 2024

Bring protection.

3.0 / 10.0

May 2024

Check in was ok. Location was good.Room needs some work on condition and cleanliness.

8.0 / 10.0

May 2024

Like the location also.

4.0 / 10.0

May 2024

The sheets hadnt been changed, we found hairs and ants in them. The carpets were filthy and the safety lock on the door was busted. The breakfast service didnt allow us to bring any food or drink back to our room, which was an incredible inconvenience for our situation.

4.0 / 10.0

May 2024

This is a motel in a quiet street. The big problem is the drain didn't work for the bath shower and the sink. Your feet will be soaked in dirty water in 10 mins shower. And dirty water could splash on your face when brush your teeth. Other stuff were working but looked very old, there were cracks here and there.

5.0 / 10.0

May 2024

Awesome customer service, especially the Gentleman at the front desk. Will be staying again!

2.0 / 10.0

Apr 2024

The staff here are friendly however they charge 100 per room deposit upon check in which was mentioned nowhere in the policies. The property it’s self is clean but the rooms are lacking proper maintenance

5.0 / 10.0

Apr 2024

Great Customer Service! Close to everything. The room and bed was very comfortable. Property needs updating but I see much potential here. Will stay again.

4.0 / 10.0

Apr 2024

The door was broken. The tv was difficult to work. The beds were the only thing in the room that seemed clean but I developed pinkeye after sleeping there

6.0 / 10.0

Apr 2024

Poor breakfast

8.0 / 10.0

Apr 2024

Good service 👍

4.0 / 10.0

Apr 2024

I don't care to type all of the details the way that other reviews are, but I would just simply say I do not recommend this place. It wasn't disgusting or anything but the place is outdated, dingy, items like fridge and TV had issues.

4.0 / 10.0

Apr 2024

If you wanted or needed anything, towels, toilet paper,etc you had to go get it yourself.

6.0 / 10.0

Apr 2024

Needed a bit of a facelift but the staff was kind. We had a very very slow draining shower which did not get solved after our first night and remained a problem 2nd day. The bed was very comfortable . Room was ok.

FAQs

How much does this hotel cost compared to others in Winston-Salem?

The average price for a rental in Winston-Salem is $198 per night. This rental is $108 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn & Suites Hanes Mall. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Inn & Suites Hanes Mall. Enjoy the water!

Is Quality Inn & Suites Hanes Mall pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Inn & Suites Hanes Mall?

We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Winston-Salem

Explore all rentals in Winston-Salem

8.2 / 10.0

Excellent(741 Ratings)

Comfort Suites Hanes Mall

Hotel

in Winston-Salem

3star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

This attractive Hotel in Winston-Salem, $95 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Quality Inn & Suites Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Smoking

Standard Single Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Non Smoking

Suite, 1 Bedroom, Non Smoking

Room, 1 King Bed, Non Smoking

Quality Inn & Suites Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Smoking

Standard Single Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Non Smoking

Suite, 1 Bedroom, Non Smoking

Room, 1 King Bed, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Winston-Salem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Quality Inn & Suites Hanes Mall pet friendly?

What amenities are available at Quality Inn & Suites Hanes Mall?

Explore similar vacation rentals in Winston-Salem

Winston-Salem travel inspiration

Related vacation destinations