Hilton Garden Inn Winston-Salem/Hanes Mall
Hotel in Winston-Salem, NC
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free parking, near Hanes Mall
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with MP3 docking stations and safes. Accommodations are furnished with unspecified sofa beds. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with MP3 docking stations and safes. Accommodations are furnished with unspecified sofa beds. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Winston-Salem, NC
Available Rooms
Room, 1 King Bed
1 King • 333 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible, Bathtub (Mobility)
1 King • 333 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen • 333 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Their renovations are complete. Of the places I stayed at this time, this one had the most comfortable bed. I wish they had Reelz TV station. The person who checked me in didn't mention breakfast. They at least used to have breakfast.
2.5 / 5.0
Our stay was excellent! I was able to check in early and find a cart right away which made bringing my things to my room smooth. Front desk was very polite and professional. Our room was nice and clean. I would definitely stay again.
2.5 / 5.0
Awesome price for this economy
5.0 / 5.0
Convenient location
5.0 / 5.0
The staff were great and helpful. Nice rooms, clean, and spacious.
4.0 / 5.0
I liked everything about the property, staff and food arrangements.
2.5 / 5.0
Very nice clean hotel only complaint was the pool water was ice cold and the shower water took forever to get warm. Barry from the front desk needs training could not even print a receipt!!
5.0 / 5.0
Clean. Little busy with construction
4.0 / 5.0
Was centrally located to numerous shopping malls,
restaurants, hospitals.Hotel was quiet, but don't plan on watching much tv. Very limited cable. Laundry facility was convenient. In hotel restaurant was a little pricey. But plenty of choices in the area . Overall would recommend.
2.0 / 5.0
Late night and early morning conversations from the guests in the room to our right was obnoxious, inconsiderate and inexcusable. We will likely never stay at a Hilton Garden Inn ever again.
5.0 / 5.0
Clean room at a reasonable price
3.0 / 5.0
Had to check in 2hrs after check in time
5.0 / 5.0
Excellent and clean property. Staff was great. Only concern was the lack of parking.
5.0 / 5.0
Good place to stay
0.5 / 5.0
My experience at this hotel was a horrible.Very unprofessional staff and never had my room cleaned for all three nights. Even when l requested for my room to be cleaned it was never cleaned. When l was checking out l complained at the front desk and the receptionist was just staring at me without any apologies. The hotel should do better. I will definitely not recommend this hotel to anyone
5.0 / 5.0
Definitely looking forward to my family's next stay.
5.0 / 5.0
Beautifully remodeled since my last visit here several years ago! Will be my hotel of choice without a doubt when in the area!
2.5 / 5.0
The stay was great, the staff, food service and overall creature comfort was good
2.5 / 5.0
Clean, quiet. Good location
5.0 / 5.0
Good
1.5 / 5.0
Strange location, parking is not the safest environment. Room was nice and clean. Staff was not very helpful
1.5 / 5.0
Check-in was terrible, couldn’t do digital key, they had no idea of the cost, they held us at the counter for 15 mins while they figured it out. Fridge in the room was not plugged in…I guess that is because it doesn’t work. Good thing we had a cooler or we would have been screwed with my wife’s medications.
1.5 / 5.0
Pros:
Great Location: The hotel is situated in a prime location, which made it very convenient for our activities and exploring the area.
Cons:
Under Construction: Unfortunately, the property was undergoing construction during our stay.
- Parking Issues: We encountered problems with parking. When we returned from our event, there were no available parking spots, which was frustrating.
- No Late Check-Out: Additionally, we were disappointed to find out that late check-out was not an option, which disrupted our plans for the day.
Overall, while the location is excellent, the construction, parking issues, and lack of late check-out were significant drawbacks.
2.5 / 5.0
Clean room nice hotel front staff is friendly and very helpful
2.5 / 5.0
Booked this room on our way back home from being on a getaway and a surprise engagement. Everyone at the hotel was amazing! It’s Mothers Day weekend and even housekeeping spoke and said hello and happy Mother’s Day as they walked by. And not to mention everything is clean and stocked in the rooms as far as towels, coffee supplies and such. We will definitely stay here again if we are ever in the area again!!
5.0 / 5.0
Property is difficult currently as they have been working around remodeling for the past year so it’s tough to rate
2.5 / 5.0
Lovely, clean hotel near Hanes Mall. Room was spacious and comfortable. Kind of a downer that the pool was being renovated, but that was clearly communicated at booking. Staff was super friendly. Great stay.
5.0 / 5.0
The hotel has a greenway starting right beside it that follows a creek. It's a really nice place to take a walk or run. The hotel itself is nice and clean. It's in a safe, quiet area. We'll definitely stay there again.
2.5 / 5.0
Very friendly and helpful staff. Room was very comfortable and had all the amenities I needed.
5.0 / 5.0
Very friendly staff.
2.0 / 5.0
Very good location….
Lots of nearby restaurants and safe area.
Hotel is getting some work done, which is needed
2.5 / 5.0
Business overnight stay. Room was comfortable and clean. Staff was very helpful and friendly.
2.5 / 5.0
The hotel is under construction. But, the stay was amazing. We had a great time. The location is across the street to the mall and 6 minutes from Surge is you have kids. Plus, you have a skating rink 9 minutes away. This is great is you have children.
2.0 / 5.0
The hotel is being renovated, and the workers seemed to be working constantly (24/7). "Plastic walls" were put up and taken down, even blocking access to the lobby. Dust, wet paint, tile-less floors were common. When I wanted to checked in, I was told to walk across a piece of wood to get to the reception desk. The beds, however, were very comfortable, and the room was quiet.
1.0 / 5.0
It was horrible- no where during my booking was I told that construction was happening or no hot tub or that pool was closed - or that animals allowed - the workout equipment was dirty with dust. The shower water pressure was like a sprinkle- it was my 72nd birthday and I wanted all things that were missing and my breakfast was not free as advertised- it was a flop
4.0 / 5.0
Everything is good. Stayed here many times. Currently doing construction so little dusty and paint smell.
4.0 / 5.0
Great employees
2.5 / 5.0
I have stayed here 4 times in the past 6 months on business and the stays have always been great. Nice, friendly staff, clean lobby and rooms, love the bar and breakfast.
5.0 / 5.0
Everything
1.5 / 5.0
I came with my PSD and the check in girl insisted the dog was an ESA. I felt I wasn’t treated properly and will not go out of my way to stay at a Hilton property again.
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $198 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Winston-Salem/Hanes Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Winston-Salem/Hanes Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Winston-Salem/Hanes Mall?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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