Residence Inn by Marriott Winston-Salem Hanes Mall

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

4.3 / 5.0

Excellent(348 Ratings)

Hotel in Winston-Salem, NC

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Hanes Mall
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Residence Inn by Marriott Winston-Salem Hanes Mall offers 108 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Gym or Fitness Center

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

38.7 mi

Greensboro Science Center

44.9 mi

Greensboro Arboretum

43.6 mi

Greensboro Botanical Gardens

43.8 mi

Available Rooms

Studio, 1 King Bed with Sofa bed, Non Smoking

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Studio, Multiple Beds, Non Smoking

2 Queen • 1 Sofa

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Residence Inn by Marriott Winston-Salem Hanes Mall

$$$$

4.3 / 5.0

Excellent(348 Ratings)

Hotel in Winston-Salem, NC

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Gym or Fitness Center

Map of Winston-Salem, NC

Nearby attractions

Hanging Rock State Park

38.7 mi

Greensboro Science Center

44.9 mi

Greensboro Arboretum

43.6 mi

Greensboro Botanical Gardens

43.8 mi

Available Rooms

Studio, 1 King Bed with Sofa bed, Non Smoking

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Studio, Multiple Beds, Non Smoking

2 Queen • 1 Sofa

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(348 Ratings)

1.5 / 5.0

Nov 2024

The breakfast was not good.

2.5 / 5.0

Nov 2024

I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.

1.0 / 5.0

Aug 2024

Do yourself a favor and look elswhere. I travel for work and this is the absolute worst property I have ever stayed in. The lock on the door died and I was locked out of my room for an hour. There are ants in the room. In two weeks they cleaned my room three times. The second and third times they took all the towels without leaving clean ones. They have never made the bed or changed the sheets. There is dust everywhere and they don't clean the rooms. The hotel has families living here. You're better off staying at any other hotel.

5.0 / 5.0

Aug 2024

The location is perfect with all the excessible shops and dining options around.

2.5 / 5.0

Aug 2024

I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.

1.5 / 5.0

Aug 2024

Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,… Staff were very friendly.

5.0 / 5.0

Aug 2024

I like the convenience of the property to the convention center.

4.0 / 5.0

Aug 2024

No pool in August is very disappointing. Plus, one elevator working during the busy season was a major inconvenience.

5.0 / 5.0

Aug 2024

The stay at this property was very good. They had a good Staff and the property was well kept.

4.0 / 5.0

Jun 2024

4/5 - was missing the soap/shampoo/ conditioner bottles in the rest room. No big heal. Got more brought in. Our tub drained so slow … so you ended up bathing in dirty bath water. That was not good. Other than that great place to stay. Good breakfast.

2.0 / 5.0

Jun 2024

Arrived to check in after midnight (we are in town for travel baseball) and our room was still dirty. After 45 or so minutes we had the room, but the manager and another staff member cleaned our room. The manager was apologetic- didn’t excuse the fact this room had been booked in advance and they were aware of us coming. The room was nice even though it was not the cleaniest, surrounding rooms were SUPER noisy all hours of the night…and the pool was CLOSED….

2.5 / 5.0

Jun 2024

Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back.

2.0 / 5.0

May 2024

Our room was extremely loud and our last night there was horrible. People above us were jumping around from 9:30pm-1:30am. Despite 3 calls to front desk it continued and disrupted our stay and sleep. It is unlikely we would stay here again

2.0 / 5.0

May 2024

No housekeeping if you only stay two nights. Poor breakfast availability. TV too small and inconveniently placed. No facial tissues available.

5.0 / 5.0

Apr 2024

Very wonderful staff!! Definitely enjoyed my visit

5.0 / 5.0

Apr 2024

Beautiful hotel and the two ladies working both days were amazing

5.0 / 5.0

Apr 2024

Every one was outstanding, the customer service was the best!

1.0 / 5.0

Mar 2024

Checked in and the place is not as advertised. The listing shows Hot Tub and there is not one. The listing also shows a lobby bar and lounge but it has no functional or open bar lounge. The room was dirty and the fridge was not cleaned in a long time and had a science experiment of moldy food in the fridge. Notified front desk and they did nothing about it nor offered any kind of a discount. Very poor services.

2.5 / 5.0

Feb 2024

Love this hotel! Will definitely stay here each time we visit Winston Salem

5.0 / 5.0

Feb 2024

Exceeded expectations

5.0 / 5.0

Feb 2024

Everything was fantastic!

5.0 / 5.0

Feb 2024

New updated and clean

2.0 / 5.0

Jan 2024

A colleague suggested the room, assuring me I wouldn't be let down, and they were correct. The room was excellent, and I'd certainly contemplate another stay. However, the absence of towels and the presence of pet hair on both the couch and floor were notable issues. While some might find these minor, essentials like towels and cleanliness matter.

5.0 / 5.0

Jan 2024

Upon arrival the front desk lady was welcoming, nice, and very professional.

5.0 / 5.0

Jan 2024

Everything

5.0 / 5.0

Dec 2023

Great experience!

5.0 / 5.0

Dec 2023

This is a full suit, has everything you need for ayour stay . Big rooms big living are and kitchen, it does even have a standard size refrigerator, big closets. We loved.

4.0 / 5.0

Nov 2023

Desk agent was great. Especially since Expedia said the room was a private spa hot tub room, which it was not. Was told there are no hot tubs in any rooms in the hotel. So, if it has pictures or description of having one on Expedia, then it is incorrect. They have a large walk in shower in studio rooms or a small tub/shower for handicap accessible rooms.

2.0 / 5.0

Nov 2023

Trying to cram too many things into such a small room. Very cluttered.

5.0 / 5.0

Nov 2023

Very nice

2.5 / 5.0

Sep 2023

Beautiful hotel and very clean everywhere!

5.0 / 5.0

Aug 2023

Fitness room was great!! And the people are so friendly!! We enjoyed our stay, location was convenient with things too do around!

2.0 / 5.0

Jul 2023

They where able to switch my room after finding lots of ants in my bed. Ladies were kind. Very quiet.

4.0 / 5.0

Jul 2023

The staff was friendly and helpful! Room clean and tidy

2.0 / 5.0

Jul 2023

I specifically searched for a stay using a filter to include breakfast and a hot tub. The Residence Inn property description verbatim said, “all 108 rooms have comforts such as private hot tubs…”. This means that any room I choose should have a private hot tub. The room I chose had a walk in shower. I called Expedia and they contacted the hotel who was unwilling to make any concessions for their false description. Instead, Expedia offered a percentage off, which I appreciate. However, the whole purpose of this stay was for my husband to have some dad time and he loves hot tubs. We are both very disappointed with the hotel for false advertising and Expedia for not vetting the property descriptions for accuracy.

2.5 / 5.0

Jun 2023

Very nice and clean hotel in a good location

2.5 / 5.0

May 2023

We had a problem with our bathroom and the young lady at the desk handled it really quickly.

2.5 / 5.0

May 2023

Good area, close to the highway and hotel looked very clean and new. Staff were friendly and professional. I would absolutely staff there again.

2.5 / 5.0

Apr 2023

All staff were friendly and professional, easy to approach with any questions or concerns. Spotless with comfortable furnishings. Nice breakfast with some unique options.

3.0 / 5.0

Apr 2023

The property was nice and the room was really great! Originally was placed in a room and the tv was broken. The front desk lady seemed irritated bc I wanted to change rooms but as I paid for this stay I felt I should have all the amenities considered you knew the tv didn’t work before putting me in that room. Anyways, the Second Lady was really nice, she was easy to work with and pleasant.

FAQs

How much does this hotel cost compared to others in Winston-Salem?

The average price for a rental in Winston-Salem is $198 per night. This rental is $12 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Residence Inn by Marriott Winston-Salem Hanes Mall. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Residence Inn by Marriott Winston-Salem Hanes Mall. Enjoy the water!

Is Residence Inn by Marriott Winston-Salem Hanes Mall pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Residence Inn by Marriott Winston-Salem Hanes Mall?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, Multiple Beds, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem, NC

Reasons to book

About this hotel

Amenities

Map of Winston-Salem, NC

Nearby attractions

Available Rooms

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, Multiple Beds, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Winston-Salem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Residence Inn by Marriott Winston-Salem Hanes Mall pet friendly?

What amenities are available at Residence Inn by Marriott Winston-Salem Hanes Mall?

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