Makkah Clock Royal Tower, A Fairmont Hotel
Hotel in Mecca
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, TV and more
About this hotel
Luxury hotel connected to a shopping center in Al Hajlah with 10 restaurants
This hotel features 10 restaurants, a health club, and a snack bar/deli. WiFi in public areas is free. Additionally, a conference center, a complimentary children's club, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include a health club.
This hotel features 10 restaurants, a health club, and a snack bar/deli. WiFi in public areas is free. Additionally, a conference center, a complimentary children's club, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
Amenities
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Mecca
Available Rooms
Signature Suite, 2 Bedrooms (Kaaba)
1 King • 2 Single
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (Haram)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Twin Room, 2 Twin Beds (Haram)
2 Single
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Fairmont Gold, Twin Room, 2 Twin Beds, City View
2 Single
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Fairmont, Room, 1 King Bed, City View
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
1.0 / 10.0
At check in hotel did not provide any luggage service to room. For almost half of the stay room was super cold and their thermos was not working. They had some weird way of getting room to warm up. Needed extra blankets so we can sleep without freezing. Something to double click some button instead of normal one click. Not sure why?Bathroom hot water was also not easy to figure out. It has to do something with some additional button to press to allow for knob to turn full to let hot water in. Both times had to call front desk for help. Cafe team has some rude staff. I wanted to get couple of eggs fried and despite being first in line, the guy started shouting at me. Needless to say I did not order any from that rude guy for my entire staff. I came to stay to get some rest and did not appreciate yelling by their staff. Very rude experience. Will not stay again at this hotel.
5.0 / 10.0
The customer relations manager MS ~Haneen Alghuraibi was extremely helpful and very efficient. She went extra lengths to make sure our stay was comfortable. The dining manager Mr mehmat on 29 floor was very friendly and efficient. The views are amazing, just the walk to the restaurant is a bit long for people with physical challenges
4.0 / 10.0
All in all it was very pleasant trip
Customer service great
Clean and comfortable
We enjoyed it very much
5.0 / 10.0
Very good. A Special thanks to Sirajul Islam. Very good breakfast.
3.0 / 10.0
Very clean, great service however was promised a view and I had partial to no view! Moreover I have tried to contact hotel many time through the hotel questions and I didn’t get any responses on shuttle service or adding an extra bed before arrival. Hotel was very clean and service was great and workers very friendly;
5.0 / 10.0
Excellent accommodation. The best hotel with the best view . Very clean. Great location.
2.0 / 10.0
Took for ever to check in and kept getting told room would ready in 30 minutes eneded up waiting 3 hours and checking every 30 minutes. Then booked a taxi to train station and was 5 times cost of an uber and told it woudl be safe and on time came an hour late and run to train with a porter and kids in tow. Paid for premium experience and was not deliverd. Booked a suite for 4 people came with 2 coffee pods when checkkng in 4 the next day and zero on the next day .
5.0 / 10.0
Amazing
5.0 / 10.0
Very nice hotel and rooms feels luxury and clean. Few minutes to Al Haram which is very convenient. Breakfast was excellent with many varieties of food. Staff where very nice and helpful.
I have to say the pillows were not very comfortable and we asked if there are better ones but unfortunately there wasn’t.
5.0 / 10.0
My stay was amazing
10.0 / 10.0
Very nice
10.0 / 10.0
Fantastic
10.0 / 10.0
Really great service
8.0 / 10.0
great
10.0 / 10.0
Everything was amazing this hotel
2.0 / 10.0
I have said that many Fairmont in my life, and this one specifically was the one I was looking most forward to, but unfortunately, there was no service that was reliable. The staff were not friendly. The rooms were dingy and worn out service never came to clean the rooms sheets were wet on arrival And everything from organizing transport to luggage going to the room room is all a fail. Maybe they will learn From Cairo Fairmont
10.0 / 10.0
Mashallah subhanallah what a blessing to even be here ya rabi shukr. If any one visiting this place complain then go back to where you came from. Especially if you are visiting for religious purposes and blessed to have the wealth and health to make this trip and sleep in this magnificent hotel. The whole staff starting from pick up at the hotel to check in to room service and food etc, the location, the surrounding, the promptness to evey need we asked was met 10 fold. We will return Inshallah and for staying 18 nights I feel we have the experience to comment. Shukrun Fairmont for our stay we will return again Inshallah ameen.
5.0 / 10.0
Excellent near places I want to visit
10.0 / 10.0
Location
10.0 / 10.0
Everything was amazing
5.0 / 10.0
Excellent service and great staff specially Mr. Kazi and his team
8.0 / 10.0
I did not like transportation system. Need to road sign for Entrance the hotel.
5.0 / 10.0
We enjoyed our stay at Fairmount Makkah. Thank you for making our stay memorable. We look forward to visiting again in the future.
4.0 / 10.0
Second time at this hotel. Very enjoyable and close access to the masjid and food courts on up levels in the mall.
Check-in was swift, but unfortunately our first evening was bad due to noisy neighbouring guests shouting between 2-3am in the morning. Our room had an inter-connecting doorway to the adjacent room. These doors are NOT sound proof. Complained to reception, they offered to move us to another room...a shame as we like the room but had to settle for a slightly older designed room. We did not cause the nuisance but it was us which had to be moved.
Anyway, housekeeping staff were excellent in turndown service each night when we came back from the masjid. Overall a very comfortable stay, but if I was to book again at the Fairmont would make sure we avoid rooms with interconnecting doorways.
Also at check out, concierge / bell boy service was VERY slow in sending someone for our bags on checkout...we ended up taking or own luggage down as we risked being late for our flight.
4.0 / 10.0
The staff lost my luggage for 2 hrs , we kept waiting on our room and received calls from various folks, each asking if our bags have made it to the room. They later found our bags in someone else's room, smh
10.0 / 10.0
Great stay
10.0 / 10.0
The hotel excelled in everything.
10.0 / 10.0
Hotel is very nice and clean the staff is great all the staff in this hotel they treat the guests extremely excellent I think we going to come back to this hotel again
4.0 / 10.0
The hotel was dirty! They barely cleaned the room.
10.0 / 10.0
One of the best places to stay for umrah
10.0 / 10.0
Very nice place to stay
10.0 / 10.0
Excellent customer services
10.0 / 10.0
close proximity to Haram
10.0 / 10.0
We loved it thank you
8.0 / 10.0
We enjoyed staying in Fairmont Makkah Clock Royal Tower. The staff were welcoming and helpful. The best thing about our stay in the Fairmont Makkah Clock Tower was its conveniently close distance to the Haram! We will definitely book our future stays here when we travel to Makkah in the future In'Shaa'Allah!
10.0 / 10.0
Excellent service and value
10.0 / 10.0
Amazing hotel, top notch service and accessibility
10.0 / 10.0
Very beautiful property
10.0 / 10.0
Room service, call desk, reception employees… all the staff was amazing, thank you
2.0 / 10.0
Fire badly castmar,service
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is $56 per night. This rental is $393 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Makkah Clock Royal Tower, A Fairmont Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Makkah Clock Royal Tower, A Fairmont Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Makkah Clock Royal Tower, A Fairmont Hotel?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and tv.
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