Kimpton Cardinal Hotel, an IHG Hotel
Hotel in Winston-Salem, NC
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, TV, Laundry and more
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About this hotel
Luxury hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a snack bar/deli, WiFi in public areas, and valet parking.
Kimpton Cardinal Hotel, an IHG Hotel offers 174 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a snack bar/deli, WiFi in public areas, and valet parking.
Kimpton Cardinal Hotel, an IHG Hotel offers 174 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Laundry
TV
Map of Winston-Salem, NC
Available Rooms
Room (Essential)
1 Queen • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible Bathtub (Mobility, Roll-In Shower)
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible Bathtub (Mobility)
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room, 1 King Bed
1 King • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
1.0 / 10.0
I’ve stayed at KIMPTON hotels all over the world for the past 15 years.. including this one multiple times. I don’t know what has happened with this property, but it is by far the worst.
So many things went wrong with this stay I can’t even begin to list them.
I will say this.. everything could have been addressed if there was a single person who gave a damn. Pretty much the entire front desk staff should be fired. Incredibly rude and dismissive, None of them know a damn thing about hospitality. This is coming from someone who has been in the boutique hotel industry for 25+ years.
2.0 / 10.0
The hotel is rated to be an amazing place to stay. It has wonderful decorations and strives for excellence but to me falls short. The room size for the price was way too small. Especially the bathroom. There was no microwave. The snacks in the room overpriced. $6 for a snickers this isn’t a stadium. I asked three times for my air conditioner temp to be lowered but they never did. It said 67 but the room felt between 72-74. The elevator has added security but they don’t tell you that when checking in. One elevator was struggling to work. They tried to charge me for valet even though I didn’t use it. This hotel was a more let down.
2.0 / 10.0
Room was dirty, the bathroom rug and towels had brown stains (I don’t want to know what it was) I called housekeeping to bring me some new towels and remove the rug. The AC was locked so I had no control over the room temperature and it was unbearably hot. I called the front desk once asking for someone to fix it. They said they would send someone. I waited an hour. They never came. I tried it again. They never came.
The bathroom sink was clogged and would not drain. Rather than try and call again for someone to fix it, I just took it apart and fixed it myself.
8:45am multiple knocks on door from housekeeping with DO NOT DISTURB SIGN ON THE DOOR! Could not fall back asleep.
I needed to stay a second night and inquired with the front desk about booking a second room. They quoted me a price that was $50 more than Hotels.com and would not come down to match it. I asked wouldn’t they rather I booked direct and was told “I really don’t care” Front desk was rude and dismissive. I’m not sure what’s happened to this property. I’ve stayed here probably a dozen times since this hotel opened, back as far as their opening week in 2016. Honestly it’s more disappointing each time.
Unless something changes I’m sure this will be my last stay.
5.0 / 10.0
Everything was FANTASTIC from the velvet, check-in, room, amities, restaurant (Kathrine), and all the way to check-out!
Definitely will book again!
4.0 / 10.0
I love the Cardinal and try to stay there whenever I’m in the area. This time, I found that the pillows were ROCK hard and so thick it was impossible to sleep. Our necks were very sore for the 4 days we were there. Still hurting! Mattresses were lumpy and room service mixed up our order 3 out of 4 times. The croissants were very stale, too. Housekeeping left the accumulating dirty glasses all over the room the entire time.
5.0 / 10.0
My stay was awesome! very clean, very luxurious.
10.0 / 10.0
Absolutely loved the staff and the property!
6.0 / 10.0
Noisy at times. Dog friendly and dogs are barking at night…slowest elevators I have ever seen in my life… very overpriced for what it is…you would think that you are lodging in Chicago or NY.
10.0 / 10.0
Great atmosphere, game room downstairs unexpected bonus , wonderful staff and service
10.0 / 10.0
Always super friendly and accommodating staff. Always stay here when travelling to winston-salem!
10.0 / 10.0
Exceptional property - welcoming and helpful staff, beautifully appointed rooms and terrific dining options.
10.0 / 10.0
Gorgeous building within walking distance of everything in downtown Winston Salem. Excellent staff, valet parking, and the restaurant is delicious. Great bar, too!
10.0 / 10.0
Very nice stay
10.0 / 10.0
Beautiful property in up and coming area of Winston Salem. Will stay there again.
8.0 / 10.0
It was not n a historic building with a fantastic restaurant the Katherine downstairs.
5.0 / 10.0
Great hotel with lovely rooms, excellent restaurant and attentive staff. Didn’t enjoy the smell of pot smoke in the hallway. Doesn’t that fall under Non-smoking?!?!?
10.0 / 10.0
The property is so beautiful
10.0 / 10.0
Great hotel. I really like the Kimpton hotels.
5.0 / 10.0
Fantastic stay. Staff were very engaged and met our every need. The room was spotless and just advertised.
8.0 / 10.0
Friendly staff and good location in the heart of the revitalized downtown.
4.0 / 10.0
Beautiful historic building in downtown Winston Salem. The hotel was close to everything we were there to see. City is ver walkable. As an added bonus they have a two lane bowling alley, indoor basketball hoop, video games and a pool table. We enjoyed our stay.
6.0 / 10.0
other hotels around jsut as nice, cheaper, better food and more convient parking.
10.0 / 10.0
Nice place to stay like lots to do
10.0 / 10.0
Excellent hotel
8.0 / 10.0
Beautiful hotel.
Staff very friendly and professional.
Halls and rooms starting to look beat up.
Our room was not vacuumed well. Massive hair balls in corners and in bathroom from prior guest(s).
2.0 / 10.0
We stayed on the 2nd floor of the hotel and it’s in a quiet neighborhood but the view out our windows, including the bathroom, were loud industrial vents that were eye level — and the noise at 6:30am was unbearable. We had been on a long roadtrip and needed sleep and it was so disappointing. The hotel is in an old RJ Reynolds office building that doesn’t have acoustics for a hotel. If you book, definitely request a high floor
4.0 / 10.0
This hotel did not honor a reservation made by Expedia. We booked a premium room with 2 queen beds, a sofa area and a "view" is what the site stated. They gave us a very small single King room, no sofa, no space, tiny bathroom and a view of the building next door. It would not have been such a huge issue except we were traveling as a work group and needed two beds and space to spread out. They also charged us for the premium room ($1000 per night) and said they could not help us due to the fact we booked through expedia even after I showed the reservation details that had been confirmed. Also, the bathroom barn door did not close fully and gave no privacy whatsoever. Not a single towel hook for towels to be hung. The overall experience was super disappointing for $1000 a night. Very disappointing!
8.0 / 10.0
Comfortable and clean. Enjoyed the bar and restaurant and common areas. Walkable to local eateries, and coffee shops.
Room comfortable and clean but dark with very little natural light and no view. Problems with keycard entry, two of us staying in room and only one card seemed to work all the time. This had also happened on a previous stay.
10.0 / 10.0
Love this place! Clean rooms and wonderful room service choices. Staff is very friendly!
10.0 / 10.0
Front staff was exceptional...One staffmember went out of his way to help me intk the hotel from walking from garage behind hotel...Retaurant staff (barfender) was outstanding...I def will stay here again and highly recommend...
10.0 / 10.0
Great hotel and staff.
8.0 / 10.0
A nice property - helpful and attentive staff; well located. Lobby restaurant was fine, not memorable. Good bourbon selection at the bar.
10.0 / 10.0
Awsome, my son enjoyed the indoor basketball, bowling and arcade
10.0 / 10.0
Gorgeously appointed hotel. Busy location but guests are well taken care of. Nice coffee bar in lobby. Quick and helpful valet staff.
10.0 / 10.0
I was put off by the hotel charging for WiFi. It seems a simple and necessary amenity.
5.0 / 10.0
Kimpton Cardinal was beautiful
10.0 / 10.0
Excellent
10.0 / 10.0
The Kimpton Cardinal Hotel is a boutique hotel and, as such, it fills the bill in unique, hip design. It was very comfortable. One thing makes this less than a rave review. There was no coffee maker in the room. This is such a common thing in hotels these days that I did not notice it missing until the morning. When I called the front desk, they had one brought up to me after a wait of around 20 minutes.
5.0 / 10.0
Outstanding
8.0 / 10.0
So the staff is awesome however No microwave in the room u have to call down for it. Iron did not work they had to bring me a new one. It was supposed to be with a view and have a bath tub as showed in the pictures however there was definitely not a view of down town and there are no tubs at all. Was told I looked at their other location however I was in Winston Salem so I know better we had a king bed very comfortable however their pillows was like sleeping on bricks
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $198 per night. This rental is $37 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Kimpton Cardinal Hotel, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Kimpton Cardinal Hotel, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kimpton Cardinal Hotel, an IHG Hotel?
We found 3 amenities for this rental. This includes air conditioner, laundry, and tv.
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