Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel
4.4
Excellent(1,212 Reviews)Hotel in Edmonton
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near West Edmonton Mall
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Edmonton
Available Rooms
Room (Specialty)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (Walk-In Shower)
1 King • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)
2 Queen • 1 Sofa
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.4
Excellent(1,212 Reviews)4.4
Friendly staff rooms where very clean and free underground parking
4.4
Started our check in with an extremely helpful checkin. Followed by a favourable assessment of a clean, spacious room. The bathroom had a low tub, making entry much easier for us seniors.
The following morning, we were pleasantly surprised by an excellent free breakfast.
4.4
Excellent service.
4.4
Very nice hotel. Staff are great and were very accommodating when I had booked the wrong dates and they were very helpful in fixing that.
4.4
Great place to stay, clean, quiet. Underground parking was nice. Highly recommend.
4.4
Quick overnight close to West Edmonton but far enough away from traffic! Quick drive to River Cree Casino. Hotel was beautiful, quiet and the breakfast is amazing!!!!
4.4
the hotel and staff were great. some difficulty getting to the location unless you are coming in from the Antony Hendi. gps wants to always take you to the Hendi when coming up or down 170th or 178th but if you turn south off stoney plain at the walmart you can get there behind a couple of other hotels
4.4
Great facility. The biggest drawback is that I as a EV client look at hotels that have EV service. And nowhere on their website or on your platform today say that you have to pay for your own charging of your vehicle. I think for them to go and Bring in a third-party company to charge. Their clients is really shady.
4.4
The staff and service was excellent. Had a crappy/ next to no sleep due to a crappy mattress. The set up the hotel on a lot with two other hotels is a dump idea. Hard to find a parking spot without having to walk to go to your own hotel. The breakfast was good.
4.4
Planning 2 months ahead and talking directly to hotel and confirmed all could and would be accommodated resulted in none of the things arranged or available at time of stay. Staff tried to help but getting what we needed required advanced booking (which we had done but no one at the hotel when booking recorded this information anywhere - no clue why). So had to figure out how to make it work on our own. Terrible bed. I was in pain, no real sleep and had to figure out on our own how to make the bed bearable. Didn’t put in proper shower chair (found out too late I needed to rent one myself), not a roll-in shower. Housekeeping day staff rude and even with instructions from the day manager wouldn’t touch our room. Reg who worked evenings was so helpful and did what day staff were requested to do and didn’t. Night manager very polite, understood problem, tried to help but didn’t have what was needed to sort it out. Overall I would recommend in future if you cannot handle a super soft mattress or need a specific shower chair then this isn’t your hotel. However if you talk with the hotel manager ahead of time and co-ordinate getting a rental bed and mattress from one of the 2 rental companies in Edmonton the accessible room can accommodate this equipment. You can arrange to have the equipment delivered and set up on the day you arrive and removed the day you leave. It just requires a month or 2 planning ahead and coordinating all the logistics yourself.
4.4
Could have given water botttles in the room
4.4
Staff was great, room was nice and clean, beds were comfortable.
4.4
Very central and very say access to many amenities
4.4
All good
4.4
They were very accommodating
4.4
Very nice place to stay for families.
4.4
We love staying here- everything is convenient and the rooms are safe and comfortable.
4.4
Breakfast was a little cool. Some things ran out fast. Busy time
4.4
Excellent
4.4
This hotel was very modern and very clean. The second night, the guest above us were very noisy. We went downstairs to bring it to the attention of hotel staff. The man at the desk said he heard nothing. This went on until 4 am.
The next day the manager of the hotel gave us a call and apologized for how the situation was handled.He went above and beyond. We would book there again in a heartbeat!
4.4
Great
4.4
The bed was comfortable, hot tub was relaxing, convenient underground parking.
4.4
Breakfast is great!
4.4
Quiet
4.4
Staff was great, rooms were clean and spacious.
4.4
great for kids
4.4
Cons: Sheets had hair in them when we arrived but were promptly changed out.
Headboard and bathroom divider were stained, we cleaned it ourselves.
Security on elevator, you had to use hotel key which we thought was great until we saw you could walk in and up the stairs.
A/C did not run when you left the room so it was hot upon returning.
No option to run the fan continuously to block out noise and keep the room cool.
Pros: Bed was comfy and room is a nice size. Staff is phenomenal, friendly and helpful.
But we will not stay here again because of the cons. There is too many other options.
4.4
Nice room, comfortable bed, great breakfast. Would stay here again. Parking in front was tight but underground seem to have larger spots we were fine in underground parking. Really liked this hotel and close to Edmonton Mall
4.4
Beds were super soft. Needs more firm beds.
4.4
Decent spot close to WE Mall. The morning breakfast was great and the room was good, although it wasn’t cleaned very well and the staff were a bit passé about the concerns we brought to their attention. But we’d stay there again.
4.4
Nice and close to mall
4.4
Very nice people and very organized
4.4
We requested to get our bed sheets changed as they were not that fresh n there were few spots, but no one came to do that. We called housekeeping n front desk too.
Carpet is bit worn out n was not that fresh in the room too. Thanks
4.4
We stayed for 2 nights and it was awesome
4.4
excellent service
4.4
Liked the security on the elevator. Water pressure in the shower was poor.
4.4
We travel to Edmonton almost every year. Have family there, but more convenient to stay in a hotel. This is the 3rd time we have stayed in this hotel. Love it. Good breakfast.
4.4
I liked the underground parking and the quietness
4.4
Wifi slow
4.4
Great location, good value for money , breakfast was great, room atmosphere can be better
FAQs
How much does this hotel cost compared to others in Edmonton?
The average price for a rental in Edmonton is $138 per night. This rental is $17 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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