Shari-La Island Resort
Lodge in Terengganu, Malaysia
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this lodge
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a TV and a garden. Other amenities include towels, luggage storage, and free toiletries.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Garden
Map of Terengganu, Malaysia
Available Rooms
Beds not specified
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
overall it was a good stay.
0.5 / 5.0
This hotel may be better during high season but for this particular stay, it was lacking quite a bit. The room was okay, but looks like it may not have ever had a cleaning. Huge cob webs were in many corners. The headboard was not completely attached to the wall and we had seen behind it. Also had NEVER been cleaned. There was also a hole somewhere in the wall that a gecko kept coming in and out of. We had a gecko in the room about three times. Our room was never serviced. We had to go down to the front desk to ask. They also don’t provide beach towels you must use your room towels. For the price we paid there were much nicer hotels with better service. I also realize that bugs will be an issue at any hotel, but on our first nights stay we had left the room and left our air conditioner and fan on. When we came back to the room we had about 40 little tiny wings on our bed... after we swept them off we saw some of the wingless bugs on the bed and on the floor. Very similar to ants but a little bit bigger. Again, I realize that bugs will be a problem but this was the worst that we saw. As well they advertised warm showers but it was cold water. Again, manageable but not what we thought we were paying for. Wifi was also not available through the entire resort but was advertised. The dive resort next door had wifi and good food for a good price.
1.0 / 5.0
This hotel may be better during high season but for this particular stay, it was lacking quite a bit. The room was okay, but looks like it may not have ever had a cleaning. Huge cob webs were in many corners. The headboard was not completely attached to the wall and we had seen behind it. Also had NEVER been cleaned. There was also a hole somewhere in the wall that a gecko kept coming in and out of. We had a gecko in the room about three times. Our room was never serviced. We had to go down to the front desk to ask. They also don’t provide beach towels you must use your room towels. For the price we paid there were much nicer hotels with better service. I also realize that bugs will be an issue at any hotel, but on our first nights stay we had left the room and left our air conditioner and fan on. When we came back to the room we had about 40 little tiny wings on our bed... after we swept them off we saw some of the wingless bugs on the bed and on the floor. Very similar to ants but a little bit bigger. Again, I realize that bugs will be a problem but this was the worst that we saw. As well they advertised warm showers but it was cold water. Again, manageable but not what we thought we were paying for. Wifi was also not available through the entire resort but was advertised. The dive resort next door had wifi and good food for a good price.
0.3 / 5.0
I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone.There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the waters edge due to the sharp coral.We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed. All in all, I would never stay here again.
0.5 / 5.0
I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone.
There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the water's edge due to the sharp coral.
We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed.
All in all, I would never stay here again.
1.0 / 5.0
I didn't even stay at the property
0.5 / 5.0
Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasn't clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!
0.3 / 5.0
Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasnt clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!
0.5 / 5.0
Indah kabar dari rupa
2.5 / 5.0
Good hotel in a fantastic location, but like a previous reviewer stated, it is looking tired and in need of full refurbishment. The staff are extremely friendly and efficient and I thoroughly enjoyed my stay there.
1.5 / 5.0
Maybe the season was not start yet! So no service in the resort, no restourant, very simple breakfast.....
4.0 / 5.0
Great resort. Considering the island of Kecil and its hotel facilities, we were more than pleased with this resort, perched on a hillside, with a hundred beautiful boungalows, with a very well kept interior walkway full of vegetation and small fountains. The bathroom is a bit small but the room is well kept and on request they clean up on time. Only negative note ... often go mosquitoes; It would be good if they provided insecticide platelets. Very positive note .. the little private beach where you can make a good snorkeling (murine views, ball fish and many colorful tropical fish with good coral formations). Good breakfast, also with a Nespresso machine for capuccino / coffee lovers. Good restaurant. All in beautiful and romantic sea view position. Last but not least the cordiality of staff and recption staff. Other positive notes ... the big jetty almost with direct access to the hotel, and the proximity to a few feet to the Coral Bay beach, for us certainly more attractive than the famous Long Beach on the other side of the island (they can still walk to A short walk). If one day we return to Kecil we will definitely return to this property
2.0 / 5.0
Clean basic accommodation near the beach
4.0 / 5.0
I love this resort beach where I can teach my children to snorkelling in it's shallow crystal water. Nice sunset view too.
FAQs
How much does this lodge cost compared to others in Terengganu, Malaysia?
The average price for a rental in Terengganu, Malaysia is $56 per night. This rental is $99 above the average.
Is parking included with this lodge?
Parking is not specified as an available amenity at Shari-La Island Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this lodge?
We didn’t find pool listed as an amenity for this lodge. It may be worth double checking if a pool is important for your stay.
Is Shari-La Island Resort pet friendly?
Unfortunately, this lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shari-La Island Resort?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, tv, and garden.
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