DoubleTree by Hilton Winston Salem - University
Hotel in Winston-Salem, NC
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Winston-Salem with a 24-hour fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Winston Salem - University offers 150 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Winston Salem - University offers 150 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Map of Winston-Salem, NC
Available Rooms
Basic Room, 2 Queen Beds, Non Smoking
2 Queen • 340 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking
1 King • 340 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 460 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Non Smoking
1 King • 510 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Accessible, Non Smoking
1 King • 510 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Staff, especially kitchen staff was wonderful. Clean and comfortable room.
2.0
Only thing was is out check in time was 3 with a reservation and we couldn’t check in until 4.
4.0
We just like
5.0
This property was very nice , clean, safe and the location was convenient for shopping, eating out, etc. the staff was very professional and polite. Amenities were great.
5.0
I HATE the spooky creepy haunted house chairs. Who is the designer for this hotel? Who would ever sit in that, nonetheless order a bunch of them. They aren't even comfortable.
Love the hot showers and crabtree and evelyn
Quiet hotel considering where it is
Dangerous area so be alert in the area.
Great front desk girl :)
2.0
It was great. Staff was friendly. My only gripe was the non working elevator was a great inconvenience to many
1.0
Assigned to 2nd floor with disables wife and there were no rooms on first level. This only became an issue because both elevators were down/inoperable when we arrived. It was raining terribly. The second floor could only be accessed through an outdoor lengthen entranceway away from the check in area. We got soaking wet since it rained for quite some time and the elevator was down for hours. My wife recently had total knee replacement so I chose this hotel because it was endorsed by Expedia and is a Hilton hotel. The rooms was dirty and when room service was requested I tipped in advance trying to do the right thing. Turns out the garbage was missed, the toilet was not cleaned and there was replenishing soap left in the room.
2.0
Not very clean, outlets don’t work. I e set of towels in a suite
5.0
Friendly staff, clean facilities.
5.0
Everything was great
5.0
Place was very clean and taken care of. Room was tidy and clean.
5.0
Staff was very friendly and made the check in process seamless. The room was spacious and the tv was easy to navigate. The room was very clean compared with o other rooms I’ve been in lately. I will be a return visitor.
4.0
I enjoyed my stay at Doubletree by Hilton. Staff was friendly, room was clean, there was a bug walking on ceiling wall. The hotel carpet had a little smells. I stayed for one day. Overall, its was okay.
3.0
Needs upgrading and breakfast included.
1.0
The experience was quite underwhelming. The hotel looked quite nice, however, it was understaffed, and some of the staff that was there was very rude. I recall requested actual glass glasses for some drinks and initially was refused They did not provide the typical services of bottled water, And yet they did not have bottled water available in the lobby shop either.
The rooms or outdated and Felt like they were cutting corners at every opportunity, Not even providing sufficient towels. When cleaning the room, they did a terrible job and made the bed Over a sheet on which I had unfortunately unfortunately spilled orange soda , but instead of changing it they just pulled the cover over it. They also did not take out the trash.
5.0
M
4.0
It was not close to the better parts of the area
Bar didnt ipen till 5
5.0
Another great stay! This property is always clean and the staff is great!
0.5
We got to the hotel at 10 pm and waited 30 minutes to get our room since the power went out. and the rest of the stay was not pleasant due to bad customer service. would not recommend this hotel.
1.5
Check in went well, we have stayed here a few times before. Never had an issue until this stay. Our room was old and musty smelling. There was no hand soap in the bathroom and just a couple of towels the bathtub had cracked peeling paint. The bathtub steady drip. I requested soap and towels never got any. Even got a text with “how is your room” I responded but no results. I spoke to front desk and was told they have a new owner and a lot has changed. Will not be going back.
4.0
property was vey nice and clean and well kept
the rooms where nice, but the big area that needs your immediate attention are the beds ... they are the worst we
have ever slept on ..please replace them ASAP and your
hotel will be up to good status .
2.0
Bathroom was a bit dirty and outdated from a fixtures standpoint which led to a poor quality shower. Quick trip, so it was fine for a night.
2.0
The reason for my overall rating not being Excellent was the fact that breakfast was not included in the price we paid and I was told that since we booked thru Expedia, we would have to pay $15 each for breakfast. This was not explained when we booked or I probably would not have stayed here. Needless to say, we did not eat breakfast at the hotel as there were restaurants near by. Other than this, the only complaints I have about the hotel are it was a bit dated and the mattress was a bit lumpy.
2.5
Was comfortable
5.0
The hotel was very nice and clean. I really enjoyed staying here. It was close to restaurants and was easy to get back to the interstate from the hotel.
5.0
Cleaners didn’t clean our bathroom when we arrived. There was hair on the floor like someone just showered before we arrived and the shower floor was still wet.
1.5
We were unable to check in for just over an hour after check-in time. The room itself was clean and comfortable.
2.0
Got to the hotel about 5 room was not ready. We booked a room here because it had a bar and dining area. Bar wasn’t open neither was the dinning area. Got to our room and the toilet was clogged. Had to call three times to have someone look at it. Would not stay here again.
0.5
The beds were comfortable and clean. The staff was less than pleasant with the exception of one cleaning personnel. We ordered and paid for a king sized bed and we got two queens (which we overlooked), the tv did not work, the tub looked like it may have been painted which was pealing, the website states there is a restaurant that serves breakfast, lunch and dinner. It was open from 6 AM to 9 AM. We thought it was a breakfast free with our stay, however, I sat down with my coffee, someone walked by and set a bill down for $16.00. Not a “good morning,” nothing. For a Hilton, it was not a great experience. I’ve stayed in places that were less expensive and had a much better stay. Won’t be coming back!
2.0
We asked for another coffee cup for our room. Housekeeper said she didn’t have any
We stayed 2nts. Would have thought that the coffee pods and cups would be replenished. Garbage wasn’t emptied and no fresh towels
1.5
Rude manager. Sheets were dirty. Bathroom wasn’t clean.
5.0
It is near a big road and you could hear some loud noise outside on the road sometimes but most of the night was very quiet.
2.0
The hallways where dirty. Crumbs everywhere on third floor. Hair in bathroom floor and tub. Sanitizer stand out of sanitizers. Half a roll of toilet paper.
3.0
I liked my stay and would stay again. It was comfortable and clean. Pillows we're nice, bedding was nice.
Staff was a hit or miss. A few were fantastic and a few clearly didn't want to be there.
All in all it was a nice place to stay. The parking lot was close and convenient.
2.0
I was thinking that my room would have a refrigerator and microwave as it did stated as part of the amenities for my stay at this hotel. The lady at the front desk told me that some rooms have refrigerators and some don’t. They have 1 microwave that’s in the lobby of the hotel that’s for everybody to use. I wouldn’t recommend this hotel to anybody. Don’t stay here
2.5
It was an amazing getaway from home.
2.0
My room had a lot of bugs and the thermostat didn’t work.
4.0
We have stayed in this hotel before and came back for Thanksgiving weekend because we wanted to hit some hiking trails. This hotel is very clean and the staff is polite and nice. Checkin and checkout are a breeze. The only thing I did not like (and this has nothing to do with the hotel itself) is that one of the nights there was a man parked closer to us and told us “to be aware of our surroundings” - I did not felt as safe as my other trips there that night but the next day everything was fine and nothing else happened. I would recommend this hotel!
3.0
We stay at the Double Tree at least two times a month and it’s always been great. This time was a little disappointing I have to say. The carpet had a few pieces of debris left after vacuuming. The shower had a long hair stuck to the side of the shower that was very noticeable. There was only a little bit of toilet tissue left in the roll with no extra rolls in the bathroom. It just felt and looked like the maids did a hurry up job. And we always get the Jr Suite also, which is the best room they have so we do expect it to be clean and top notch. We ordered room service for dinner and after waiting for an hour, I had to call to see what the problem was. They had forgotten to write down my room number so they had to make the food over again. That took an hour and 40 mins to get our dinner finally. Usually we have a great stay, but this visit was not so good.
1.0
The first night at this property was terrible! We were in 220 it sounded like we were at an amusement park on a roller coaster ride with the elevators all night long. We did not sleep at all! The second night was just as bad! If you ever stay at this property ask to stay very far away from the elevators! I am happy to be home and finally can get peaceful night of sleep. The front desk didn’t do a thing for me !
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $198 per night. This rental is $49 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Winston Salem - University. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Winston Salem - University. Enjoy the water!
Is DoubleTree by Hilton Winston Salem - University pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Winston Salem - University?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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