Hotel Diana
Hotel in Puebla
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Hotel with a full-service spa, a quick walk to Zócalo de Puebla
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, massage/treatment rooms, and laundry facilities.
Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, massage/treatment rooms, and laundry facilities.
Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.
This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Puebla
Available Rooms
Standard Room, 1 Queen Bed
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Double Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Master Suite King
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
10.0 / 10.0
Friendly staff
8.0 / 10.0
Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
5.0 / 10.0
Quiet, comfortable, clean, and friendly hotel with nice style. Close to everything in historic centro. Easy walking to mercados, restaurants, puestos, bars, and parks. 20 minute Uber to CAPU.
10.0 / 10.0
m
3.0 / 10.0
Once the staff helped us get a room with a window, the stay was very good. When making the reservation I would request a window. The staff did their best, and that was appreciated.
8.0 / 10.0
Nice hotel close to the Plaza. Restaurant and Bar not so good but nice places very close by.
8.0 / 10.0
Very clean and service excellent
10.0 / 10.0
Confortable
4.0 / 10.0
The room was clean but sparse. Staff was friendly and it very clean
5.0 / 10.0
This hotel is fantastic. Once that section of Puebla completes the fiber optic upgrades, absoluely outstanding. We stay in Puebla often and this will be our place!
2.0 / 10.0
Excelente ubicación y condiciones de las instalaciones. Silencioso. Staff amigable y amable en general. Lo malo es que ya no incluyen desayuno como antes, encontramos algo de cabello en el baño y un poco sucio en el suelo cerca de la cama. Lo pésimo fue que la camarista entro sin avisar estando ahi mi esposa y yo vistiendonos saliendo de bañarnos
10.0 / 10.0
Very good attitude
8.0 / 10.0
Room 403 sink is detached so be careful putting any weight on it.
4.0 / 10.0
I booked for a 2-night stay. When i got there, they said that they had to fix the a/c in the room the next day around 1:00pm. They offered a room next door with no balcony, smaller room, no tub. But the price would be the same to the room i made reservation for with balcony and tub which was the Junior Suite. I asked if they would be able to lower the price due to the inconvenience and downgraded room but they wouldn’t honor it. So, i checked-out and went to another hotel. It was hard finding another hotel because either fully booked or price was too high. Other than that, the Junior Suite was really nice!
4.0 / 10.0
Every one was nice
10.0 / 10.0
Near center
3.0 / 10.0
Unfortunately the service from the front desk and the restaurant ruins the good work that people are doing in the hotel. First of all they gave us a key that opened a different room, we had room 309, by accident we went to room 308 and we were able to open that room with the key. Luckily nobody was there. Then the restaurant, the food for breakfast, was very poor. We decided to buy our own breakfast, à la cart, but he was Very poor quality and very primitive service tour. The room did not have enough towels, and requested extra towels, it took about two hours to get the extra towels. It was about 11 o’clock at night when the towels came in. Also at the checkout, when we are in our car ready to leave we had the front desk person running out of the hotel accusing us of stealing a towel, she told us to go upstairs to the room to check where was the towel. We offer her to check our luggage, to go in the trunk of our car and look at our suitcases to found as stolen towel, we feel accused, and also we were asked to go upstairs to look for the towel, when actually it was no towel missing at all. We travel a lot all over the world for a long time, we retired people, and this is the first time ever they were accused of stealing it towel. Very poor service, very disappointing in the way things were handled, and definitely this is what is ruining your hotel, the service, the facilities are fine and actually very nice, but I had to deal my whole stay with stuff that is not trained.
5.0 / 10.0
The staff was absolutely the sweetest and everything was perfect. The only thing was the elevator sometimes was a little sketchy - but overall it's a great place!
4.0 / 10.0
Creo que tiene buenas cualidades como Hotel pero les falta mucho servicio al Huesped, me gustaria regresar y tener una mejor experiencia. el hotel esta limpio y cuenta con buenas instalaciones.
5.0 / 10.0
Price is excellent. Location is excellent. Very clean hotel everything is new. Howsekeeping lady (Meche) very nice person. Staff very friendly. Only $25 US dollars per night for 1st floor rooms without city view but with small room patio .
8.0 / 10.0
Clean and new. A little noisy with the atrium.?they could add noise reduction. But a great place. Central historic location. Best value I found in the puebla historic area. Yes even a/c for the hot puebla months .
4.0 / 10.0
The staff was extremely friendly and professional. Anytime I needed something, they would accommodate my needs immediately.
Even though my lunch was extremely disappointing; a tortilla with bad lunch meat and barely melted American cheese (definitely microwaved), I would stay here again. The terrace was stunning with the views. The hotel was within walking distance to the La Catedral, Zocalo, Museums, tour buses, and more. And Victor Espinoza was always there to help. 4 stars from me.
El personal fue extremadamente amable y profesional. Cada vez que necesitaba algo, atendieron mis necesidades de inmediato.
Aunque mi almuerzo fue extremadamente decepcionante; una tortilla con fiambres en mal estado y queso americano apenas derretido (sin duda en el microondas), se quedaría aquí de nuevo. La terraza era increíble con las vistas. El hotel estaba a poca distancia de La Catedral, el Zócalo, museos, autobuses turísticos y más. Y Víctor Espinoza siempre estuvo ahí para ayudar. 4 estrellas de mí.
10.0 / 10.0
The service was great.
8.0 / 10.0
Very close to a central square, convenient parking nearby. Didn’t like super minimalistic breakfast, design and very thin walls. Overall, considering low price, recommend.
2.0 / 10.0
I like the staff very helpful specially a girl name yajhaira.but the bed sheets and towels are very old.I request to move to another room and I have to pay extra
4.0 / 10.0
In historic district and walkable!
4.0 / 10.0
The front desk staff were very helpful. Some serving staff were a little untrained. Overall the stay was nice. Washcloths would be nice on the rooms.
5.0 / 10.0
The hotel was really nice, staff was very helpful and overall had a great time.
2.5 / 10.0
Muy limpio. El personal es muy amable. Excelente ubicación. La comida muy rica
5.0 / 10.0
Excellent place, very clean and friendly people. Parking was offered for free. Near to El zócalo. Very convenient.
1.0 / 10.0
Terrible experiencia en este hotel ya que chocaron nuestro automóvil en el valet parking y no quisieron dar la cara. Las personas a cargo no respondieron y no había gerente en turno. Solo le dieron vueltas al asunto jugando con la desesperación y tiempo del cliente. Si van a ofrecer un servicio de valet deben de estar preparados para ello.
5.0 / 10.0
it was very good
2.0 / 10.0
It was a great stay, especially for the cost! The bed was comfortable & the space was clean. Only annoying part was there weren't many outlets, but what can you do.
2.0 / 10.0
It was a great stay, especially for the cost! The bed was comfortable & the space was clean. Only annoying part was there weren't many outlets, but what can you do.
3.0 / 10.0
Nice hotel. New, clean,close to puebla center.
5.0 / 10.0
Kindness of staff and an excellent location near to the cathedral!
2.0 / 10.0
Hotel basic. Bathroom good. With netflix. Room ok. Clean
5.0 / 10.0
It is in a great location in the historic center and you can walk to everything. The only slight downside is that you can hear noises from the courtyard early since they serve breakfast there, but it’s not too bad.
5.0 / 10.0
Excellent location, super clean!
1.0 / 10.0
The entire hotel is very noisy due to the restaurant area located in the center. Noises echo and only became quieter after 11 pm
FAQs
How much does this hotel cost compared to others in Puebla?
The average price for a rental in Puebla is $76 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Diana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Diana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Diana?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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