Tru by Hilton Charlotte Airport Lake Pointe

Desk, laptop workspace, blackout drapes, iron/ironing board

Free toiletries, hair dryer, towels, soap

9.2 / 10.0

Outstanding(1,078 Ratings)

Hotel in Charlotte, NC

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Hotel in Charlotte with free breakfast and airport shuttle service
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite.
Housekeeping is available on request.
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Charlotte, NC

Nearby attractions

Available Rooms

Room, 1 King Bed

1 King • 356 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King • 356 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Hearing)

1 King • 356 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds

2 Queen • 356 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen • 356 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Tru by Hilton Charlotte Airport Lake Pointe

$$$$

9.2 / 10.0

Outstanding(1,078 Ratings)

Hotel in Charlotte, NC

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Charlotte, NC

Nearby attractions

Available Rooms

Room, 1 King Bed

1 King • 356 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King • 356 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Hearing)

1 King • 356 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds

2 Queen • 356 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen • 356 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.2 / 10.0

Outstanding(1,078 Ratings)

5.0 / 10.0

Dec 2024

The room was great, clean and comfy. Im big on cleanness of the shower and bathrooms and it was perfect! No microwave in the room but there is one in the lobby. Entertainment downstairs was great. Our stay was really great.

5.0 / 10.0

Dec 2024

Perfect stay when flying in or out of Charlotte!

5.0 / 10.0

Dec 2024

Have never stayed in a hotel so clean in years of travelling

5.0 / 10.0

Nov 2024

Great stay right by the Charlotte airport. The shuttle was so convenient.

5.0 / 10.0

Nov 2024

Check in was quick and easy. Attendant was friendly and informative

3.0 / 10.0

Nov 2024

The hotel was very nice. The manager he’s the rudest person I’ll ever encountered. Thank you to the young lady that was working beside she was great.

4.0 / 10.0

Nov 2024

We had a great experience. I had never been to a Tru property, but I will certainly pick them in the future. It was super clean, fresh smelling, excellent service by the Front Desk (Thanks, Morgan; you are an excellent ambassador! The same is true for Michael, AGM). The plentiful breakfast smorgasbord offered many options for my friends’ tastes. We all rate our experience Very Good.

5.0 / 10.0

Oct 2024

We stayed here night before going to Charlotte airport paid to park 10 Dollars per day then took the free shuttle back and forth to airport then after we returned from our 2 week international trip stayed all night again where free shuttle from airport and our car was. Very nice and con

5.0 / 10.0

Oct 2024

Clean, spacious room, pleasant check in, great area, great breakfast, ample parking, although cost $10 when should be free, Only drawcack was short on outlets for charging, dark lighting in room and no drawers in nightstand - not a big deal overall. Clean ,large bathroom with walk in shower

5.0 / 10.0

Oct 2024

Great room , clean spacious, great check in and service. Lots of clean parking, only draw ack was having to pay for pai and by code. If pay to park, at least have it at desk and maybe a paper pass to put on car. Parking should be free like other places

5.0 / 10.0

Oct 2024

Consistent value for what is offered. Great location!

1.0 / 10.0

Oct 2024

1st for the cost i paid for the room i should have been offered free parking. No microwave in the room was a big turn off to for me.

4.0 / 10.0

Sep 2024

Excellent experience all the way around. Would def come back here again!

2.0 / 10.0

Sep 2024

No restaurants on property. Credit card readers in bar areas did not work. Rooms were very clean and staff was very friendly.

10.0 / 10.0

Aug 2024

I liked that it was close to the airport. It was kind of a madhouse at the airport. Everyone dashed to the shuttle and it was a fight to get a seat. But it was easy to schedule a time in the morning to be picked up. The property was clean and comfortable.

10.0 / 10.0

Aug 2024

Nice place

10.0 / 10.0

Aug 2024

Excellent property but do be aware they charge for parking now

2.0 / 10.0

Aug 2024

Staff didn’t help. I need have a receipt asked 2 times but they said I couldn’t have it. They said will send e-receipt to my email box but nothing happened... I am still no have a receipt to my trip

10.0 / 10.0

Aug 2024

Not sure why a guest would have to pay for parking

4.0 / 10.0

Aug 2024

Terrible experience at this property. Flight cancelled meant we had to stay the night in Charlotte. Poor hotel check in woman at 10:30 at night had to handle check-ins, concierge, housekeeping, hotel bar, and laundry. What a job and horrible stay.

5.0 / 10.0

Aug 2024

Excellent option while having to unexpectedly stay over night at Charlotte airport. Would definitely stay here again

10.0 / 10.0

Aug 2024

Front desk night clerk on August 21st. Is a first rate professional. All of us having a bad day and he just made us feel welcome and efficiently checked in 10 people like it was nothing. Impressed if he’s here Friday morning I’m gonna tell him so.

10.0 / 10.0

Aug 2024

Convenient stay

4.0 / 10.0

Aug 2024

The main problem I encountered was on arriving at Charlotte airport I phoned the hotel (per email from hotel.com) to request the courtesy hotel shuttle and the phone number was incorrect. I kept getting a message we are busy please call later. After 3 phone calls spread over 30 mins I ordered a taxi. When I arrived at the hotel the receptionist stated hotel .com was giving out an obsolete phone number and apologized for my distress.

10.0 / 10.0

Aug 2024

Had a great stay

10.0 / 10.0

Aug 2024

I have no complaints good stay ...i just want to say Andrea was very pleasant...help me out with extending my stay....All staff greet you at the door wich is a good thing and ask if you need help ...

6.0 / 10.0

Aug 2024

Unlike the property discription, there was no bar or restaurant. Limited food if you wanted to eat in your room. Had to walk to another hotel for table service. Same for included breakfast which was at adjacent Hampton.

10.0 / 10.0

Aug 2024

There was a glitch with the phone # for shuttle pick-up. Automated email info needs to be corrected. Staff were very helpful.

10.0 / 10.0

Aug 2024

Hotel was nice and clean. Airport shuttle was good

10.0 / 10.0

Aug 2024

Nice location. Close to shopping and restaurants.

10.0 / 10.0

Aug 2024

Service was great, location convenient as shuttle was close to airport. Unfortunately we weren't able to take advantage of continental breakfast - keep in mind that if you have an early flight, it starts at 6:30

6.0 / 10.0

Aug 2024

There is no need to charge for parking with a parking lot as big as that one.

10.0 / 10.0

Aug 2024

Nice hotel and convenient for getting to the airport

10.0 / 10.0

Aug 2024

The room was wonderful, but the mattresses are smaller than the frame which I hit my leg on it & foot getting in and out it.

5.0 / 10.0

Aug 2024

The stay was great. It was so quiet. If there were children there, I didn't hear them. A bag breakfast was available for those leaving before breakfast. You had to go to the Hampton Inn to get it. The door was locked and Tru's door locked when I went next door. Great stay but a few more details would have been beneficial.

10.0 / 10.0

Aug 2024

Super Clean and confortable!

5.0 / 10.0

Aug 2024

What a very nice hotel experience! Family friendly, nice breakfast buffets, although a small selection for cooked foods, everything we had was excellent! The beds were comfortable and the a/c unit worked perfectly for this menopausal grandma. Friendly staff, nice gym and the bathroom lemony products were wonderful! Having a nice shuttle to/from the Charlotte airport was perfect. Saved to my favorites in Hotels.com. i will be back again!

6.0 / 10.0

Aug 2024

Changed rooms twice. Exhaust vent in bath sounded like flapper constantly trying to close. Second room AC sounded like it had a turbo engine when came on and went off. Loud in between. Staff was helpful in relocating but…

8.0 / 10.0

Aug 2024

Very clean and comfortable. Parking is not free. This hotel still comes up on Google, and I believe Expedia, as a hotel with free parking. Parking is &10 for 24 hours with no option to pay for a shorter time. You must be able to use a personal smart phone to pay, which thankfully works for me, but would be a challenge for others who do not have or don’t know how to use a smartphone and QR codes.

8.0 / 10.0

Jul 2024

Airport shuttle service was inconvenient upon arrival. Service was picking up in the wrong part of the arrivals area making it a bit of a headache.

FAQs

How much does this hotel cost compared to others in Charlotte?

The average price for a rental in Charlotte is $247 per night. This rental is $83 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Tru by Hilton Charlotte Airport Lake Pointe. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Tru by Hilton Charlotte Airport Lake Pointe. Enjoy the water!

Is Tru by Hilton Charlotte Airport Lake Pointe pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Tru by Hilton Charlotte Airport Lake Pointe?

We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and gym or fitness center.

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4star

1 king bed

Pool · Pets allowed · Kitchen or Kitchenette

Enjoy the best of Charlotte in our Hotel, Renaissance Charlotte SouthPark Hotel. A stunning property with amenities including Air conditioner, Fireplace and Internet / Wifi, and more.

$$$$

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte, NC

Reasons to book

About this hotel

Amenities

Map of Charlotte, NC

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte, NC

Reasons to book

About this hotel

Amenities

Map of Charlotte, NC

Nearby attractions

Available Rooms

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Charlotte?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Tru by Hilton Charlotte Airport Lake Pointe pet friendly?

What amenities are available at Tru by Hilton Charlotte Airport Lake Pointe?

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