Quality Inn Old Saybrook - Westbrook
Hotel in Old Saybrook, CT
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, in the vicinity of Essex Steam Train
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Map of Old Saybrook, CT
Available Rooms
Standard Room, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 200 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, Multiple Beds, Non Smoking
2 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking
2 Double • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Accessible, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
It was very nice room. It was very clean.
Breakfast was good!
5.0
Non WiFi no plug for iPhone charger
3.0
I understand that the staff has to get the rooms ready for guests but if check in is at 3:00 your room should be ready to go by then not after 3:00. But the room was clean and the bed was comfy so I enjoyed my stay
1.0
Check in was a disaster. They refused to let anyone check in before 3pm. There were multiple wedding parties so at 2:59pm there were 30 people trying to check in at once. It was awful. Not sure who calls the shots around here but they need to review their check in procedure.
1.0
The place smelled horrible as soon as you walked into the lobby, teh bathroom I was in looked like Mold was on the ceiling, because there was no exhaust fan. I would never stay again. Even for the price.
4.0
Not ritzy, but fine for our weekend in town, had everything we needed, convenient to the highway. Breakfast was good, room was clean, everyone was friendly & helpful.
3.0
I stayed for 3 nights and never received any housekeeping service. I had to make my bed and reuse towels. Additionally, EVERY time I tried to enter my room, my key didn't work. I had to walk down to the front desk 7 or 8 times during my stay to have my key reactivated (a 10 min. process). My key was placed in the console of my truck, so it wasn't demagnetized.
2.0
Tv did not work.
1.0
Ugh. I will never stay here again. It smelled terrible. Our room was damp and dark, very dated. The bathroom was gross—mold and rust on ceiling and floor. The only redeeming quality of this place is that it had very hot water. Otherwise it was a total dump
2.0
Horrible
10.0
I stayed a Friday night. The property looks rundown from the outside but is better inside. Rooms have good ventilation and air control, and they are very clean. Breakfast is included and is excellent. Nearby dining options are outstanding
10.0
Just wish the tv’s were a little better quality. But I’m just complaining. Overall this place is solid.
4.0
Smell unpleasant in halls like overuse of disinfectant. Room was nice quiet and large. Dated feeling in decor.
10.0
Nice clean room for a very good price
4.0
When we first walked into our room there was a strong odor of some cleaning chemical like they are trying to mask something. The room was very dated. Lamps by the beds were rusty and the TV was a older model small flat screen with very limited channels. There are no USB ports for chargers This was not a 190 dollar a night room.
8.0
Good basic hotel with lovely staff in a convenient location.
2.0
Needs to be bulldozed
1.0
No water in the shower
Curtains ripped
Dirty in general
2.0
The room smelt like mildew and our key cards didn’t work. The front desk was helpful about it, but we went through about 3-4 room key cards before we could get in for the rest of the night
8.0
While you can tell the property is being well kept, it was still pretty outdated. There also needs some repairing done throughout the building. Certain doors did not work, ice machine did not work, spider-webs and dead bugs throughout the property.
10.0
Excellent hotel all around! Clean, quiet, welcoming!
4.0
This property has an odor in the 1st Fl hall heading to the elevator. The rooms are old. There is no USB port for charging devices so be sure to bring your wall plug. The tub was disgusting. You can tell where the mat was pulled away from the porcelain as it was stained with old glue marks. The bed was very rickety
6.0
The windows are bolted shut. Crazy. I just needed some fresh air.
6.0
Nice and clean property, just needs to be updated.
4.0
Staff rude from the get go. Requested extra pillows first day; upon checkout on fourth day still no pillows. Had to get own towels from desk. Rude and lazy breakfast person; fed other staff before making sure guests were taken care of. Limited crappy luggage carts. Old worn out room, serious need of upgrading. Too late to cancel so had to grin and bear it.
5.0
I slept so well here. Great stay.
1.0
We didn't end up staying there! 1st room had mold in the bathroom and even on the lamp shades. mattresses were old and uncomfortable. Second room we were offered had a heavy smell of bleach, was unlocked when we got there and key didn't work. Third room also had mold and off smell and the king sized bed had a very visible sag in it!
8.0
First time staying here. From the outside this motel doesn't look the best, but both the lobby and my room were very nice. Nicer than I expected. My only complaint was the tv was awful. The quality of the picture was bad. Felt like it was 1985. Other than that, really no complaints at all.
6.0
it's an older building, carpet is worn out, building and room smelled musty, the one elevator fits 3 people tightly with no luggage, our bathroom door knob had come undone... but at $150 a night in mid-August in NE you may not find too many places better for same price!
4.0
Pretty average. Small beds but everything was clean. Staff was friendly.
10.0
Just ok
1.0
My stay at Quality Inn in Old Saybrook was horrible. There was an issue with the AC that created so much moisture in our room that our floors and bedding was soaking wet. By the next day, all of our belongings were wet. The coffee maker in our room was broken, the iron was broken, they were out of water in the lobby and the coffee maker in the lobby was out of service. When we told the front desk about the issues, we were told we’d get 20 percent off on our stay. This morning, the manager said they needed hotels.com to approve the discount. I reached out to hotels.com to contact the front desk, who then called the hotel 15 minutes later, and we were told the manager had left for the day & that we were going to be charged full price. At checkout they wouldn’t provide us with a receipt, saying they don’t offer receipt for 3rd party bookings.
8.0
Convenient to highway
8.0
Nice
6.0
Our stay was great however the male worker doing the breakfast service was extremely rude, unprofessional and unpleasant not only to me but to a few other people that were asking for his help. I tried to give him the benefit of the doubt the first morning we were there, but his attitude did not improve the following morning either.
8.0
Liked it all.
Didn't like that the ice maker wasn't working.
But overall it was a very nice get away.
10.0
My room was lovely, neat and clean. An option of air or heat was good. Iron and board for my clothes. Lovely spacious area. I especially loved the fact they had a swimming pool and a small gym room that had a fabulous treadmill that was much needed after my good breakfast they provided. Belgian waffles, eggs, coffee, vread for toast, cereals, donuts, juices and yogurts. Ir was all wonderful. My stay was great.
8.0
The woman at the reception desk was very helpful & friendly.
10.0
Very unique and friendly staff
8.0
Could of used more towels
FAQs
How much does this hotel cost compared to others in Old Saybrook?
The average price for a rental in Old Saybrook is $555 per night. This rental is $417 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn Old Saybrook - Westbrook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn Old Saybrook - Westbrook. Enjoy the water!
Is Quality Inn Old Saybrook - Westbrook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn Old Saybrook - Westbrook?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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