Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

3.6

Good(168 Reviews)

Hotel in Mud Island, TN

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free local shuttle, near Beale Street
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Housekeeping is available on request.
Crowne Plaza Memphis Downtown Hotel, an IHG Hotel offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Standard Room

1 Double • 419 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 419 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed (Mid Floor)

1 King • 419 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds (Mid Floor)

2 Double • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

$$$$

3.6

Good(168 Reviews)

Hotel in Mud Island, TN

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Standard Room

1 Double • 419 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 419 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed (Mid Floor)

1 King • 419 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds (Mid Floor)

2 Double • 419 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

3.6

Good(168 Reviews)

2.5

Dec 2024

The hotel was clean and comfortable and the staff was excellent. We were there for a week and were sad to leave as the front desk and shuttle drivers felt like extended family by the end of the week. The shuttle drivers were all super kind and gave us great recommendations on where to eat, shop, hangout and visit.

2.0

Sep 2024

The hotel has a shuttle service to Beale Street and parking onsite for a fee. The staff is friendly, helpful, polite and professional. The manager Stephanie and maintenance technician, Desmond were very helpful. This was our first experience at the Crown, and we would stay there again.

2.5

Sep 2024

Very very nice stay

2.5

Sep 2024

Always a great stay. Comfy beds, great staff.

5.0

Sep 2024

Very courteous staff

2.5

Sep 2024

Great staff and very friendly as well as helpful. The hotel itself is a getting a little dated but still okay.

0.5

Sep 2024

This was the worst stay ever.

0.5

Aug 2024

As a professional airline pilot, I stay in at least three hotels per week all over the country, some of which are Crown Plazas but this was by far the worst! I was attending a pilot’s convention in Memphis with my girlfriend. The conference hotel was full but the Crown Plaza was the overflow hotel, so I booked a room there. Upon arrival in the room, we noticed a bed bug crawling on the pillow, along with hair that had been left there. We immediately went to the front desk, reported the incident, and requested a different room. Unfortunately, the second room on a different floor, wasn’t much better. The carpet was filthy, what appeared to be blood splatters appeared on te bathroom wall and the toilet did not flush! We returned to the front desk and were told this time that there were no more rooms available, so if we agreed, our reservation would be cancelled and a refund issued, as the room was pre-paid. Almost a week has past with no refund and the manager says they are investigating the incident.

3.0

Aug 2024

Overall, the location was great and staff amazing. The rooms are absolute garbage. My toilette kept make noises and spouting water at random times, the ceiling in the bathroom looks like it was going to cave in due to water damage, and the ventilation inside the bathroom could look across to the adjacent room, as the drywall separating the rooms (inside the ventilation) was torn.

5.0

Aug 2024

Staff was very hospitable…….

3.0

Aug 2024

The iron had something burnt onto it. The toilet ran all night. When it was brought to the hotel's attention, instead of offering us a new room, we were asked " so what do you want to do, move to another room or have the toilet fixed?" (sarcastically). The room phone didn’t work. We stayed 3 nights and our room was cleaned once. We had to ask for towels more than once on the same day. The second time we asked for towels, we had to listen to a debate between employees as to who was responsible for getting said towels. Was promised points but never received them. Also, the room had a funny smell as if old or mildewy. Based on our experience here, we will not be staying at this property again.

4.0

Aug 2024

Solid place to rest your head, proximate to the highway, shuttle is convenient but necessary to get most places without a car

3.0

Aug 2024

In need of some upgrades

5.0

Aug 2024

I was quite impressed. Reasonably priced for a downtown stay. Staff was very nice. Very clean.

4.0

Aug 2024

Enjoyed my stay it’s a nice property it is a 50 dollar deposit

1.5

Aug 2024

Great but there more extra fees that I was charged for that was not up front.

5.0

Aug 2024

It was a nice hotel that was comfortable and convenient. The gentleman who checked me in was nice but every other employee was not very personable, a smile and a hello go a long way when you work in a hotel. Maybe some training will help.

2.5

Aug 2024

Very nice rooms. Breakfast was amazing. Staff very friendly and helpful.

4.0

Jul 2024

Property bice

2.5

Jul 2024

Great rooms

5.0

Jul 2024

Waited for a while before one of the 4 people behind desk greated us. Only one of them was helping a customer, One appeared to be orienting the other to workings of hotel. 4th person was watching others then came to desk and punched into computer then asked what we were waiting on! In the middle of checking us in one of others walked over and asked him something and he stopped with us to explain something to her. It was a general question not pertaining to another customer. Very laid back and lack luster atmosphere. Cloth Chairs in Dinning area were VERY stained and dirty looking. Rest was very good.

1.0

Jul 2024

Not clean

2.0

Jul 2024

Our room smelled like urine, including our bedding and pillows. We couldn't get out of that room soon enough.

5.0

Jul 2024

The room was spacious and comfortable. The room darkening blinds were great, they kept the room completely dark - which was awesome since I arrive at 4am from travelling and slept until 10am. The parking was very convenient. There was coffee available in the room and in the lobby.

5.0

Jul 2024

Nice place

2.5

Jul 2024

Great stay

5.0

Jul 2024

Friendly staff greeted at arrival with quick in. Clean room with cold AC. Convenient locations to downtown Memphis.

4.0

Jun 2024

We were told by the cleaning staff that our stay was over; so, we were 100 miles down the road before I could check my itinerary to find out we checked out a full day early. Other than that, we enjoyed our stay.

1.0

May 2024

The girl that checked us in, overcharged what my room was booked for originally. That night when I noticed it, I asked her about it, she said she couldn't change it and give me my overcharge amount until Friday when we checked out, because once they put the hold on an amount, they couldn't undo it. We used the shuttle to FedEx forum. The guy driving said the shuttle would run until 3am. When the concert was over just to call and they he would come back. I called at 11:00 and the front desk said there was no shuttle, and that the driver had already left for the night. We had to pay for a taxi back.

5.0

May 2024

Some homeless people around the area. But the staff did keep them off the property very well just didn’t look safe to walk around

3.0

May 2024

Okay

1.0

May 2024

I strongly DO NOT RECOMMEND THIS HOTEL toilet stopped up no air conditioner in lobby very uncomfortable eating breakfast asked for late check out got a knock at the door at 9:00am then phone call 9:30am breaking my sleep den another knock at the door at 11:00am from house keeping

2.5

May 2024

Excellent!

2.5

May 2024

nice staff, good room

1.0

May 2024

When we arrived the property could not find our reservation. We gave them the confirmation number and we recieved our door key. The door key was to someone elses room and we walked in on them sleeping. Very dangerous all around.

5.0

May 2024

Perfect

5.0

May 2024

Everything

5.0

May 2024

Very nice hotel great room!

2.5

May 2024

I have stayed here many times, and this time was not a disappointment. Close to Beale St. with a great shuttle. Breakfast off a menu our server Temeria and cook Rico did a great job. All the staff is friendly and attentive.

3.0

May 2024

There is an infestation of gnats. I switched rooms and there were gnats in that room as well.

FAQs

How much does this hotel cost compared to others in Mud Island?

The average price for a rental in Mud Island is $240 per night. This rental is $53 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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3.8

Good(937 Reviews)

Sheraton Memphis Downtown Hotel

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Standard Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Mid Floor)

Standard Room, 2 Double Beds (Mid Floor)

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Standard Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Mid Floor)

Standard Room, 2 Double Beds (Mid Floor)

Reviews

FAQs

How much does this hotel cost compared to others in Mud Island?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

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